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Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pickup time was scheduled for 0900; store owner did not arrive until 0920 or so. I believe she was unaware that we had a reservation in the first place. Otherwise everything went fine.
This was the 2nd time I used this facility and as always it is very pleasant, I will use them again in the future and recommend them.
The quick check in really sped things up. The lady helping me was quick and efficient.
Limited hours. No effort to combine order with auto transport at a common location. Website based directions don't lead to location; rather opposite side of the county. Personnel was not helpful in clarifying location over the phone. Equipment was ready for pick-up and personnel offered location for personal vehicle while customer drove to another uhaul location to get auto transport.
location was 36 miles from my location. While the people were great the location was inconvenient, .
There were ants in the truck...check for pests.
Dealt with a lady named Misty, who was extremely friendly, helpful and personable. I could not have asked for better service. I will use this location again, very soon.
I dropped off after hours.
No one present at turn in
