Customer Reviews for Abiding Locksmith & Door Service LLC
(Concessionnaire U-Haul dans le voisinage)

30 évaluations

5231 Manchester Ave Ste A   Saint Louis, MO 63110

(314) 480-6313

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 3h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(314) 480-6313

5231 Manchester Ave Ste A
Saint Louis, MO 63110

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 3h pm
  • Sam - dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Distribute equipment better. Too far to go to get what I needed and then they only had 1 dozen pads. Had to go to another location to get two more dozen under a separate contract. No instructions on what to do with pads.

Tim B. 
Évaluation :
3

This location was not my chosen location. Not only did I have to go farther than I initially chose, I waited 45 minutes for this location to print a receipt and then had to leave without one because their wifi wasn't working properly. I arrived on time with plenty of time to make it back to my location before moving began, but stayed so long I was 20 minutes late getting back.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAO-HSI C. 
Évaluation :
3

The mobile checkin experience was poor. It took a long time for a representative to review and approve my rental

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl V. 
Évaluation :
2

Put the stuff that I ordered in the truck so I don't have to go to another location to pick it up. It made an already stressful day even more stressful.

Shannon D. 
Évaluation :
5

Not a thing. They did a fantastic job!

Robert S. 
Évaluation :
5

Excellent customer service and the vehicle was very clean!!!

frances B. 
Évaluation :
1

Very very bad experience overall. Lock combo was wrong combo, had to wait 30 mins on location to be approved. When I arrived my reservation wasn't available anymore. Lock tooK 15 mins to open then wouldn't shut after. Gate was LOCKED when trying to return U-Haul unit and randomly a worker drove by saw and opened it otherwise would of had to leave U-Haul in random parking lot. Truck made very very loud noises whenever it was in idle. Good concept idea of app, bad execution. Pick up location was terrible. No service on weekend and locks you out after 5pm even if your drop off was that location at 11pm on email. I would recommend paying extra to go with other service of any kind as moving is a headache and stress enough, this was an extra hour and 20 mins out of my day that could have been moving and calling 5 different numbers just to use the truck I paid for. Only positive is one of the 5 numbers I called was helpful in trying different lock combos because the one they provided me was incorrect. Everything else was extremely bad, careless, and stress inducing service from U-Haul I don't wish on anyone.

Sean R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madeline M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna P. 
Évaluation :
5

Although we had a good experience, unfortunately the truck we rented did NOT have a ramp. We were not told this, and as a result I was unable to load some of the items I specifically rented the truck for. :(

Mary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zhuchen X. 
Évaluation :
4

This location was picked due to the fact that I was looking for a location close to my apartment. It is a franchise location. Our truck was dropped off at the location on the night before pickup. The unit was in terrible condition - scratches, dents, etc. When we did the walk around of the unit, I also started it up and tested all the lights, blinkers, etc. The rear right blinker was not operational. We had no option but to take it in the condition "as is" because the franchisee had no ability to fix it and we had a team of movers ready to assist us so that we could load the truck and start our near 900 mile journey. It should be noted that the rear tires were not in great condition either in my opinion and I was concerned about this driving through snow and icy conditions.

Spencer W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William E. 
Évaluation :
1

I dropped off the truck and car carrier at a location that didn't have a Uhaul logo anywhere. When I contacted someone, they told me that the location was good, and to drop the key in the door slot, so I did. I then find out that the truck and car dolly were not registered in the system and found that the person that I talked to did nothing to help. My truck and dolly were considered missing for almost a week and I was very upset.

DAVID K. 
Évaluation :
5

Great experience! Will use again for all our u-haul needs!

Roger D. 
Évaluation :
5

Customer service was excellent, the staff were friendly and easy to work with and everything went very smoothly. I will be back!

Edward C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brendan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Therese C. 
Évaluation :
5

Clean and friendly. Very easy location. Employee walked us through particulars of our rental and procedures for drop off. Great customer service!

Thomas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

I got in an accident and it really sucked, fortunately the insurance covered everything and it was taken care of quickly. Merci!

Aaron D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea C. 
Non les évaluations ont été soumises pour cet établissement.

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