Everything about the rental experience was excellent.David K.
Customer Reviews for Abundant Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Du Quoin, IL 62832
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au jeu : 7h30 am à 5h pm
- Ven : 8h am à 12h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/27/2022 - 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing.. all good.DENNIS B.
Problem is not with the place of drop off or place of pickup problem is with your GPS being almost a mile away from the actual location of the lock box and the trucks this is not a problem of the pickup or drop off location owner.. the apps you use are absolutely horrible one time you have to use the application another time you have to use a web browser make up your mindJeffrey M.
Beth was great and very easy to work with.LOUIS M.
The staff are friendly courteous and extremely kind.ANGELA M.
Le client n'a pas laissé de commentaire.Thad R.
Le client n'a pas laissé de commentaire.TROY R.
The location was fine. The U-Haul support was not very good for a 24/7 pickup. The technology used to check in, especially GPS, does not work. My trip was delayed 2 hours because your team could not get me access to the keys. The truck did not have brights. The truck lights were dim. And there was no cruise. It served its purpose but was probably not safe due to the lights being so dim and your team making me 2 hours behind schedule.MATTHEW J.
Le client n'a pas laissé de commentaire.KELLY G.
At $250 for two days, the charge seems exorbitant, but the people were a pleasure to work withRoy S.
I didn't get the dolly or moving blankets. I couldn't use the online check in because I couldn't reach the site because it was behind a locked gate. Then the key was in the wrong lock box.NELS M.
Le client n'a pas laissé de commentaire.Mary S.
Le client n'a pas laissé de commentaire.GENE L.
Le client n'a pas laissé de commentaire.Kathy B.
Person who processed my appliance dolly rental said she didn't work for U-Haul and was not making any money from U-Haul for her efforts. She seemed unfamiliar with the U-Haul website and took 20 minutes to complete the rental process. U-Haul needs to train staff at this location and provide them financial incentive to do the work.PAUL W.
Le client n'a pas laissé de commentaire.myrtle H.
the people was there was really nice and polite and you didn't have to do a thing they hooked it up for you and told you have a good day and safe trip I would go back there anytime I need one or anythingKEVIN Z.
Found the place to drop off the Uhaul. Did not see an office and had a hard time finding the drop box. To which I called them and left a voicemail and message. Never got a returned phone call. We did end up finding the drop boxDeanna M.
Le client n'a pas laissé de commentaire.Launa H.
Le client n'a pas laissé de commentaire.CONNOR L.
Le client n'a pas laissé de commentaire.Kirk H.
Le client n'a pas laissé de commentaire.JAMES O.
Le client n'a pas laissé de commentaire.Keayuna S.
Le client n'a pas laissé de commentaire.CHERYL R.
Le client n'a pas laissé de commentaire.Jerome J.
Le client n'a pas laissé de commentaire.Jachob W.
nothing to change the staff was very helpful and nicedebrah B.
Best rental experience yet!George B.
Le client n'a pas laissé de commentaire.SHAWN P.
My Experience was crap, bit the people where I picked up were pleasent & helpful. First I was supposed to have a dolly to move my larger items. (nope) No dolly. We loaded our stuff and had to take a break die to the rain. We got to finish loading it after the rain stopped and went to unload. Upon taking our beds out of the uhaul all of our mattresses were soaked. My kids have memory foam which are like a giant sponge so that was a wonderful surprise. Next morning we go to do the next load and the check engine light comes on. Upon returning the man was very nice & said his field manager was to get in contact with me today. (Nope). I guess I will be calling back. Never had an experience like this with uhaul before and I have used them several times. So Not all that impressed with this go round!!!Nicole D.
Le client n'a pas laissé de commentaire.PATTY A.
Le client n'a pas laissé de commentaire.SCOTT T.