Customer Reviews for AC Auto Carriers LLC
(U-Haul Neighborhood Dealer)

28 évaluations

34 Hamilton St   West Haven, CT 06516

(203) 889-4747

Heures

  • Mon–Fri
    De 7 h am à 6 h pm
  • Samedi
    De 7 h am à 3 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(203) 889-4747

34 Hamilton St
West Haven, CT 06516

Services dans cet établissement :

Heures

  • Mon–Fri
    De 7 h am à 6 h pm
  • Samedi
    De 7 h am à 3 h pm
  • Dimanche
    Fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Location was closed and not staffed. Not a single person in sight. It was about 45 degrees that day and I couldn't go inside to keep warm. So I checked in online but could not open the lock to retrieve the key due to it being rusted. Called U-Haul traffic division for assistance and waited for 20-25 mins. No response, so I called U-Haul 1-800 number. After 10 mins, I got a customer service rep who put me on hold and then hung up on me. Called 1-800 number again spoke to John who tried to help me with the lock and then put me on hold and while on hold I was able to force the lock open. The entire process took 70 mins and it was a nightmare. Would not rent from UHaul again.

Mason C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexander T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
2

Uhual attendant wasnt available in person had to handle it over the phone i didn't receive the full run down on add-ons such as insurance coverage etc. Didn't get to decline it, i asked for a appliance hand truck but wasn't available, then I was told to check another location for one again wasn't available, I waisted gas, I then called the attendant to remove that add-on but it wasn't removed in the end. They did however help me with the time of having the rental at no extra charge because i did encounter delaying issues during my move. Make with what you want with that information but that was my experience.

Noel V. 
Évaluation :
1

I rented a 26ft truck who didn't have working rear lights which made driving at night unsafe. Had to purchase temporary lights at a rest stop to put on the truck. The truck also had a check engine light alert which was distressing, that and the loud reving noise heard whenever we pressed the brakes were unsettling. Overall, a bad experience.

Ruth B. 
Évaluation :
3

Change oil light on when van picked up. Not too clean

Myra G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earnelle E. 
Évaluation :
3

Took a while to find key drop-off because it was hidden behind some trucks. Signage should be better.

Travis T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgar F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer M. 
Évaluation :
5

Easy location, truck was available when needed. Right turn signal did not work, challenging when driving thru the city, but used the old fashioned arm extension.

Leah F. 
Évaluation :
2

Nobody was present at the location, nothing was clearly marked, the site overall was not well-maintained, and the lock to access the truck key was difficult to open despite entering the correct code.

Jack D. 
Évaluation :
2

Truck was filthy inside the cab and there was a bunch of junk left in the back I had to throw away.

Nicholas U. 
Évaluation :
1

Poor customer service overall. There were multiple people at this location trying to navigate it. We spent 45 minutes trying to open the key box. When we finally found a number, the guy on the other line was extremely rude. Not only would I not recommend this location, I wouldn't recommend uhaul.

Dean V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pedro R. 
Évaluation :
5

The best uhaul company easy and simple process very clean and well maintain truck no damage great on gas very reliable

Ayala R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudia R. 
Évaluation :
5

The Uhaul agent was very professional and he went above and beyond to provide us with quality service. I will say that services provided at the 34 Hamilton Street West Haven CT is five stars.

Emmanuel B. 
Évaluation :
5

Service rapide et convivial.

joseph I. 
Évaluation :
5

Great service all around. Called to personally change reservation due to snow storm.

Isaac S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian M. 
Évaluation :
3

The information required for the mobile check in should be able to be provided before arriving at the rental site.

Daniel J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle R. 
Évaluation :
5

Nothing. Most knowledgeable and professional. Most patient with inquisitive and unknowledgeable customer(me) with the ability to communicate, explain, and simplify answers effectively.

Tom L. 
Évaluation :
3

I waited for an hour to have the keys brought to me

Sid I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Hanh F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Latoya R. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page