Customer Reviews for Accel Automotive LLC
(U-Haul Neighborhood Dealer)

27 évaluations

515 Locust Ave   Oconto Falls, WI 54154

(920) 846-0504

Heures d'ouverture de l'établissement

  • Lun-dim : fermé
Heures d'ouverture spéciales
  • 9/27/2022 - 9/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(920) 846-0504

515 Locust Ave
Oconto Falls, WI 54154

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun-dim : fermé
Heures d'ouverture spéciales
  • 9/27/2022 - 9/30/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

There was nobody there when we went to drop off the truck. It has taken almost a week for the truck to be checked in. I have called U-Haul three times in order not to be marked late. Finally received my receipt today and I cannot get it to open. So yeah I do not have a receipt. I was told if we return the truck early we would have a credit. Apparently one way will not get a credit when we only used it for one day not knowing that we needed to ask for one day now we have a U-Haul that we didn't need drop worked and worked to get everything done for one day and we do not get a credit. This was the worst experience I have ever had with you all and I will not be using this company again

Melissa B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bobbi H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kirk C. 
Évaluation :
5

Great rental experience!! Accel Automotive is an outstanding business and a great representative of the UHaul brand. Always my "go to" for rentals!!

KEITH L. 
Évaluation :
4

Awful lots of hoops to jump thru to get the actual remtal

STEVEN F. 
Évaluation :
5

John came out and helped me hook up the trailer. Also made sure that the sliding door was opening properly in the cold winter weather. Very thorough detailing loading procedures. Very helpful in all aspects.

LLOYD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jayne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARED B. 
Évaluation :
1

I reserved a uhaul for sturgeon bay. 2 days before I left I noticed the time and pickup location changed to green bay. Neither were communicated communicated me and neither the time or location worked for me. Upon calling, the nearest one for an earlier time was Oconto Falls. That's over an hour away. I should not have been allowed to reserve something in Sturgeon Bay if you don't have trucks in Sturgeon Bay. Upon arriving in Oconto Falls, no one was there at the time of pick up. We waiting 45 minutes before getting the key. I was also charged for milage from Oconto Falls to Sturgeon Bay, which is unacceptable. Upon returning, the app to take a picture of things was not working and there was no drop box, just a mail box. The fuel was at a quarter tank when I picked it up even though it said on my account when I returned it that it needed to be at half a tank because that's what it supposedly was left at.

Katrina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHON L. 
Évaluation :
1

Show up at 8:30 a.m to drop off the car hauler and it was not open. Business hours 8-5pm no answer all day. Had to make a trip the next day to take pictures to show I drop off the day before. Saturday 8-12 and was not open.

Thomas G. 
Évaluation :
5

Great service, very well trained, two thumbs up!!!

RONALD O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE L. 
Évaluation :
5

Sales rep was absolutely excellent at Accel Automotive LLC

John Z. 
Évaluation :
5

The computer was very slow but the customer service made up for ir! The service man was kind. Thank you Dawn Thomas

DAWN T. 
Évaluation :
5

Very friendly and helpful

Patricia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane S. 
Évaluation :
5

John the proprietor of this location is always courteous and friendly. Extremely helpful. An asset to the U-Haul brand.

Keith L. 
Évaluation :
5

Cannot understand $35 cleaning charge,I feel the unit was returned cleaner than when I picked it up.

Brad G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith L. 
Évaluation :
1

Hire compadent people. Not idiot ones.

Kathleen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary V. 
Évaluation :
4

System needs some work. They had a hard time for the system to download the correct information that was already in the system!

kieth K. 
Évaluation :
3

The manager didn't know I was coming. Took a half hour to do the paper work. Took 15 minutes to dig the trailer out of the snow and get it hooked up to my truck.

Paul J. 
Non les évaluations ont été soumises pour cet établissement.

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