Évaluations des clients Access Self Storage Columbia

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Access Self Storage Columbia

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Cynthia H. le

Évaluation :

Provide information on how to retrieve the vehicle in advance. It was very confusing the first time using the mobile phone. Couldn’t find the keys. Had to upload my pic and drivers license 4 times after I already uploaded when I reserved the vehicle. Then I had to call my husband and have him pickup the phone so uhaul could confirm. That should have all been done up front. Then the bill was2x higher than when I reserved it. $19.99 is a little misleading when the bill is $150.

Reyes G. le

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Le client n'a pas laissé de commentaire.

LORA F. le

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I was being way over charged. Gas was not full when I picked the truck up, but returned it full.

William R. le

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Le client n'a pas laissé de commentaire.

James R M. le

Évaluation :

The truck was clean and ran great. the windshield wipers however did a poor job while driving at night and in the snow storm.

ashley M. le

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Le client n'a pas laissé de commentaire.

James R M. le

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Le client n'a pas laissé de commentaire.

Jessica F. le

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The building and employee were both very unprofessional. The employee did not know that we had even made an appointment for the truck on that day and the building was closed upon our arrival. Once inside, there was trash all over the floor, including old pizza box and food container. There was a make-shift bed near the back of the office. There was a liquor box housing a liquor bottle on the desk. The employee did not know where the truck key was located. He did not know anything about the movers for hire through the Uhaul site. He did not know how to explain statement we got before leaving with the truck. We were late for our move and kept the hired movers waiting due to this. I am almost certain I will not use uhaul again due to this experience, and I would absolutely never ever recommend anyone to use this company.