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Charlotte N | Expérience généraleCustomer Reviews for Access Self Storage @ Walterboro
Testimonials From Recent Customers
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The units were not the size that we were told they were, they were tremendously smaller. I never moved any into the unit as it was too small for my needs. I paid for the unit, looked at it and measured it, and immediately canceled my order. I applied for a full refund, because I never used it, it was paid for and canceled the same day.
Myra C | Expérience généraleThe overall experience was hassle free, accommodating, and courteous. The unpaved-grassy access with numerous ant mounds is the reason I would not recommend this spot to friend or family. Had I visited the locale before booking online, I would not have chosen to rent there.
Deidre M | Expérience généraleI never moved in the storage because of the way it looked. I paid $175 never got my money back. I've called over and over I keep getting told the same thing. I took my things to Monster Storage where I'm very happy. So no I will never recommend anyone to rent this storage place unless your stuff is trash. It's not safe either I recommend Monster Storage where it's clean and safe. I was recommended by uhaul which what will be my next step to call. So please don't make that mistake with Access Storage because that was my biggest mistake.
Shania W | Expérience généraleGreat Job. Thanks
Herbert R | Expérience généraleI have been very happy with the staff and facility. I have not been happy with the billing. I have been billed for units I have vacated and am waiting for a response as to a refund.
Sharon M | Expérience généraleI never got to use my storage unit be because I was given a unit that already had a lock on it. I called it in and was told that maintenance would take care of it. I never got a follow up call until I emailed and said that I had returned my keys. A rep called at that point and said I had been assigned another unit but no one ever reached out to let me know. It was a total wast of my time and money.
Theresa H | Expérience généraleI will never use this place again. First the rent went up about $10 and the following month it was almost double with no warning. When we moved out after 3 years of no issue with payments we couldn't get a partial refund of the almost double rent.
Alexandria H | Expérience générale