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Julia Eckardt
Customer Reviews for Accessories Unlimited LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The online registration took 30 minutes. I will NEVER rent another UHaul online again.
CAROLE HILLAgent walked out and did the inspection promptly. Good job.
DAVID BRYANTThe gentleman that got us all hooked up went the extra mile to get us going. We didn't ask; he just did it. We are so grateful that he was patient and kind on a late, Friday pick up. He was the definition of customer service but not just what you'd like to receive but the kind of service that sticks in your mind. We've used another place in Washington and now we'll always go here. Always. And always recommend!
DALTON MooreThe car hauler trailer had a malfunctioning hitch that prevented the trailer from properly seating on the ball. The trailer and the vehicle on it were only kept attached by gravity. This resulted in the trailer moving on the ball each time we stopped. The problem was not discovered until I arrived at destination location and was unloading. This was a dangerous oversight by the pickup location. Only luck and God prevented an accident.
Keith FosterGreat service
Robert PowellLocation was flawless as being an ex fellow dealership myself. There was nothing tgat went wrong and uhauls system stayed up and nothing happened with the payment module. Great job
chris brownWash the food off the seats, clean the windows
cynthia mccluneMoving can be a stressful event. I had to cancel / request changes in my truck rental and the owner/manager/ and staff were Extremely accomodating!accommodating!! I apologized for my changes , pretty much at the last minute and they were still able to help! I'm sure I will be renting again and will definitely return to this location. Thanks again !!!
NATALIN STRICKLANDWe were in and out in 5 minutes. Everything went very well. Nice people.
Kay WessingYou can inform customer that there is not jack on trailers and you need to bring one or have a couple of strong guys to lift trailer off ball of truck when dropping off.
Pat OwensNo hassle, in and out. I would definitely recommend.
Mark MetzGreat service center. Love renting with them. I've worked with them many times over the last 2 years and will continue to do so!
Anthony EggertThis location is great! As always great customer service! Fortement recommandé!
Jessica CharboneauI ordered 2 dozen furniture blankets/padding and they were not in the truck. I would like to be reimbursed.
SHANNON RANSOMThe gas cap on the truck I used was broken making it almost impossible to fill the tank.
LISA MAYERWe had a smooth move and all went well
KAREN KRONEEither the gas mileage is really bad or the truck wash truly full. The truck showed it was full, I only drove 83 miles total, half of that distance with only one piece of furnace on board. It took 9,12 gallons to top it off. I didn't even use the tow gear.
DAVID MEADORThis location is always great to work with. Thank you for your excellent customer service!
SHAWN CHARBONEAUThe truck was super clean but seemed to have issues shifting gears & revving up on its own. It was a very stressful & at times scary experience dealing with it.
Sonia PolstonI can't say enough good things about Shawn and the guys that work at this place. Amazing customer service. They a prompt, friendly, and do everything but drive the equipment to your house. Again can't say enough how great these guys are to work with!!! Highly recommend them if you have any needs in this area of MO. Shawn, you're the best!!!
Kent BohlingThe moving help under reservation JB-3477E795 never showed which caused us to have to use the truck much longer. I would like to be refunded for the moving help and the extra time for the truck.
Mark HoldinghausenI don't have any recommendations for improvement at this location. They were pleasant and professional.
Richard ReidIt was very hard to Procure this truck.
Terry PoertnerNewer trucks and nicer renters
David FitzpatrickIt was closed when we returned truck.
Jeanie KinseyThis was my second rental from this store and both were great!!
Deborah HadleyGreat people at this location. Checked me out quickly. Their shop was clean and well maintained. I felt safe. Overall a very pleasant exerience.
Tara Lang McDowellSean at Accessories Unlimited was professional and very helpful!
Julia Eckardttruck has loose front end feel
Don CoxShaun was very knowledgeable and he did a great and fast job getting me down the road. Thank you Shaun. Scott Mitchell
SCOTT MITCHELLNothing, this is an awesome business with great customer service!
Matthew Weickcharging a 20 dollar fee to drop off after hours. As many times as I've rented from Uhaul this is the first time i've ever been charged that. especially with the current pandemic going on.
James HerrelEmployee was extra helpful as I am over 80 years old so he simplified doing the paperwork. He made every effort to protect me with the coronavirus exposure. Excellent employee.
JUDITH WESTONNew equipment clean
Gerald TateGreat service. Friendly
Kevin CarpenterNothing. People were very helpful and friendly
Jeff CsolakLove this place. I have returned 3 trailers and rented a truck from them this time because how awesome they are!
Nathan WalkaI have rented 3 uhaul in the last month each time a diff location. Each time easy to do and pllp r easy to deal with fast and quick.
Sharen gilmoreSean is always excellent.
Eric VoelkerdingEverything exceeded my expectations. The trailer was a breeze to tow, empty and full.
Joel MusickRunning lights worked only on one side of trailer
Michael HusmannShawn is professional and easy to work with. An excellent ambassador for U-Haul.
Charles BrowneGreat location. They always go above and beyond. Third rental in the past 4 months will rent again
Charles BrowneSecond time to drop off here. Very professional and helpful. I left something in the cab and they called to tell me. Thank you!!!
Roger LiebherrVery helpful. Great to deal with. Thanks.
Jeremy WyborneyVery easy drop off. Friendly staff, quick process. No complaints at all.
Paul EnnekingThe process overall was quick and easy.
Tammy PrichardShawn, is the owner of the business and takes great pride in the UHaul component. This is the 4 rental in 3 months all have been excellent.
Charles Browne