Évaluations des clients Ace Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ace Hardware

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johnny d. le

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It took a combined time of well over 1 1/2hrs to reserve and pick up. people were nice but clearly unfamiliar with the process. The box trailer was filthy and had not been cleaned!! To pay almost $600 and have to clean it myself was unacceptable!The tires on one side were questionable and i had real concerns during my travels but they did hold up. The location also did not offer any supplies and i had to run around town and find wrap, boxes etc.Terrible overall, very disappointing!

richard c. le

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Le client n'a pas laissé de commentaire.

Doug O. le

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Le client n'a pas laissé de commentaire.

jeff l. le

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Le client n'a pas laissé de commentaire.

Marchelle S. le

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This location is the closest and cost effective for me. But seldom do they have what I need at the time I need it. Usually they refer me to another site which won't work because then I have to pay the extra mileage which is significant since this is a rural location. Usually the site they refer me to is 10-25 miles away. I initially tried to rent it on Saturday which was the day before.. They told me it was booked and not available only to find out that the renter cancelled and it was available and no one bothered to call me. Overall the whole process needs overhauled. The paper work is excessive and the process is inefficient and burdensome. Even the rental agents think so. This past year U Haul has lost my business on 3 separate occasions. While I was in line they lost another customers business. Here is a summary of my experience: the units are in fair condition, the process is poor, the experience is poor.

Gary N. le

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Le client n'a pas laissé de commentaire.

SHAWN H. le

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Le client n'a pas laissé de commentaire.

james c. le

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Le client n'a pas laissé de commentaire.

Nancy L. le

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Le client n'a pas laissé de commentaire.

David D. le

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They were great and even took off all the fees that didn't apply

LINDA A. le

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Nothing

Warren C. le

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Le client n'a pas laissé de commentaire.

JACK R. le

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Le client n'a pas laissé de commentaire.

Scott R. le

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It wasn't where I ordered the pick up to be and I had to drive to another location to pick the dolly up. All said and done I had about 5 hours to use the equipment not worth what I spent on it

Anita B. le

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Le client n'a pas laissé de commentaire.

pam b. le

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Le client n'a pas laissé de commentaire.

robert w. le

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Le client n'a pas laissé de commentaire.

angel w. le

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Le client n'a pas laissé de commentaire.

jeff b. le

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Wasn’t familiar with car dolly. Took a group effort to load. Good thing I watched the video

Kyle E. le

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UHaul computer system was “down” at time of turn in.

Duane B. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Le client n'a pas laissé de commentaire.

Matthew R. le

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I did the express check in online but the location went back over everything. While I don’t mind it defeated the purpose of express check in. Plus the gentleman (nice as he was) did not know how to use the system. Check in took more than 30mins...I’d have hate to see what that would have been if I hadn’t already entered the information for him

Kenneth J. le

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Le client n'a pas laissé de commentaire.

Deboraher C. le

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I reserved the truck online and was not aware until I dropped it back off, that if I would have returned it to the Orrville location, it would have cost me a fraction of what I was charged, I called UHaul and talked to a woman who said she would have a district manager call me. Nobody ever contacted me. This was a total scam to charge 3 times as much as you should have. I will never rent a UHaul again and will discourage everybody I know from doing so by warning them in person as well as using social media. VERY VERY VERY POOR CUSTOMER SERVICE!!!

Carl C. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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Le client n'a pas laissé de commentaire.

Margaret L. le

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Le client n'a pas laissé de commentaire.

James c. le

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Le client n'a pas laissé de commentaire.

WILLIAM S. le

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Le client n'a pas laissé de commentaire.