Évaluations des clients Acworth Lake Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Acworth Lake Storage

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Fran D. le

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Le client n'a pas laissé de commentaire.

Steve P. le

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Stephanie was great to work with. She made the whole process smooth as silk.

David V. le

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The young lady who checked us in was fantastic.

robert K. le

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So far the Manager is very experienced and offers the best customer service

Chayanne C. le

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Le client n'a pas laissé de commentaire.

JOSEPH H. le

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Nothing. The representative at this location was very helpful and very nice.

Steven R. le

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Great service and close to home!

Mark C. le

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Great service

Mark P. le

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Stephanie was very helpful and accommodating

Mike J. le

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Well, The 15' truck isnt 15' It is more like 13.5 from from to back. What I needed to move was 14' and heavy. We had to lean it and angle it to make it fit. Be more honest on the exact dimensions of your trucks.

Halleem S. le

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Drop cloth

Melanie G. le

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The mobile application for pickup was very frustrating. I supplied all my information prior and had to repeatedly enter the same information again. The process would darken my phone screen where it was unreadable but a response was required. It took 30 minutes to get through the pickup process. I’ll use a check in with a person next time.

Christina M. le

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Le client n'a pas laissé de commentaire.

Sean G. le

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Le client n'a pas laissé de commentaire.

Clint L. le

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The drop off location was clean and pleasant.

Rosario D. le

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Yall price is too much

JOSHUA R. le

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Customer service was great

Shelley M. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

Adam C. le

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Ordered rental on line. Went to pick up and there was no key in the lock box. We lost 12+ hours on our move causing us to be late in leaving the residence at the time of sale. We were told that we would be given a discount for the mistake (employee put key in wrong lock box) but not only did we not receive a discount, we were billed for more than the initial quote. TERRIBLE SERVICE!

Kris S. le

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The only thing I would say is when I picked up truck she had to check in truck from prior client and it took her longer so she was going to give me a $10 credit but do not see it on my receipt.

Shirley M. le

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Le client n'a pas laissé de commentaire.

Elizabeth W. le

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Le client n'a pas laissé de commentaire.

Calvin M. le

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The girl that helped me was awesome! She was so nice!! The facility inside does need to be updated/remodeled because it was not very inviting to customers.

Jim M. le

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This is not the fault of this location. This was the second location I went to because the original location I was sent to was not even in business yet!

Ronald S. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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I was charged for a utility dolly that I did not rent. It also took nearly 20 days for my card to be charged and for me to receive my receipt.

Miguel A. le

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The person in charge of the front office is very professional and courteous. I will definitely use this pick up station again.

Pshatoia L. le

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I have been a Uhaul customer for 10+ years now and within several states. I have never had an experience like I received at this location. I had to go to two Uhaul locations since the first location truck was not available since store was being shut down. Second location I had to wait about 45 mins for Truck arrival. Then to top it off overcharge me for rental. I am waiting to hear back from Corporate regarding this Service contract ASAP. I Will never purchase anything from this location for sure and hopefully this will not be the cause of Uhaul losing a valuable customer over a unprofessional staffed location.

Patricia H. le

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I did not ride with the driver to drop the truck off. Sorry I cannot rate this location.

Scott S. le

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Le client n'a pas laissé de commentaire.

Jonathan S. le

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The truck was behind a locked gate. Since I used the app to get the truck outside of normal hours, nobody was there to unlock the gate. I had to spend 30 minutes on the phone with Uhaul to get the gate combination key to open the gate and get to the vehicle.

Calvin M. le

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The girl that checked us in was soooo nice. She was great to work with! Highly recommend.

Mark K. le

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Le client n'a pas laissé de commentaire.

Dewy Lamar N. le

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I had a difficult time with the online pickup.

Brenda C. le

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Everything went as planned just like the last time.

Tarantula T. le

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I wished that they would have had straps and at least a cover to cover my furniture

Rich S. le

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Free gas

Taylor G. le

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Le client n'a pas laissé de commentaire.

THOMAS MATT Kimberly J. le

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Would recommend ACWORTH Lake storage. Stephanie, office manager is great. Very professional and always helpful. Stored our camper there for 2 years and never had one issue.

Lance C. le

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Le client n'a pas laissé de commentaire.

NKWEMIMEH P. le

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The store manager is an amazing lady to begin with, I believe her name is Stefanie! She ensured the customers are well taken cared of, I was 100% satisfied with her customer service. Thanks very much

Casey K. le

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Le client n'a pas laissé de commentaire.

Todd S. le

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Le client n'a pas laissé de commentaire.

Sherry C. le

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Make sure that the equipment ordered When the truck is ordered is actually on the truck and that the customer is not charged for something that they didn't receive. Still waiting to hear from someone regarding this overcharge

Vohn S. le

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Le client n'a pas laissé de commentaire.

Philip H. le

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Le client n'a pas laissé de commentaire.

DAVID S. le

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Good Value

Alexander N. le

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The app wasn’t working to get a code and it took almost 1.5 hours to get someone to get us the code. It was ridiculous.

Alan S. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Not a thing. It was quick and painless for the customer. Well done U haul !

Jason S. le

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Le client n'a pas laissé de commentaire.

Shawn C. le

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The regional manager was amazingly helpful. I can’t thank him enough for all that he did.

ERICA P. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Le client n'a pas laissé de commentaire.

Andrew A. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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Dropped off after hours so no interaction

Chad P. le

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Le client n'a pas laissé de commentaire.

Jeffery L. le

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Nothing. Excellent service.

Gerald F. le

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nope

buck D. le

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The manager, Stephanie, was very friendly and helpful.

william H. le

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Le client n'a pas laissé de commentaire.

TRISH S. le

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Great place

Stuart F. le

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Stephanie is a wonderful help and very pleasant to deal with. I want to thank her for her understanding the confusion I had (my fault, not hers) and her professionalism and eagerness to help!

Ronald S. le

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Le client n'a pas laissé de commentaire.

Gary B. le

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Le client n'a pas laissé de commentaire.

Rebecca R. le

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Le client n'a pas laissé de commentaire.

Ronald S. le

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Quick and easy to do business with.

Kanita W. le

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I’ll never use U-Haul again! I was moving an hour away and only needed a one way truck and the lady I talked to said she would handle that for me and email me the plan... i had to go pickup the truck an hour away Andy go load it, then I had to drive an hour away and unload and drive an hour back to take the truck back to where i got it then drive and hour back to where I moved!!!! What a wasted day driving!! Then it cost me $233 for what was supposed to be a one way deal...never ever will I use you guys!!!!!!

Calvin Evans A. le

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Jason did a great job in taking care of us. Thank you!

william M. le

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Le client n'a pas laissé de commentaire.

Danny S. le

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great service!

Kelvin D. le

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The check out guy here was very friendly and polite.

Thomas R. le

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Le client n'a pas laissé de commentaire.

Amadou D. le

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Le client n'a pas laissé de commentaire.

Chris S. le

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Le client n'a pas laissé de commentaire.

Clayton M. le

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Le client n'a pas laissé de commentaire.

Danny S. le

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Great job and Super Customer Service!

Mike F. le

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Le client n'a pas laissé de commentaire.

Matt A. le

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Jason is a real rock star! The real mvp.

Henry E. le

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Le client n'a pas laissé de commentaire.

Shatina D. le

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Very kind and fast service

Ricky E. le

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Nothing . Great Service and The person on duty Jason addressed a problem made by the call center and solved it quickly. Used a few guys they suggested from Acworth Advantage Movers and they were extremely polite and professional. Cant go wrong here.

ROBERT W. le

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Le client n'a pas laissé de commentaire.

Bennie L. le

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Really good location, manager very knowledgeable and easy to work with.

steve S. le

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Le client n'a pas laissé de commentaire.

Cathy L. le

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Justin is very friendly and helpful which equals Awesome !!!

Carletta G. le

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Le client n'a pas laissé de commentaire.

Blair Harrell A. le

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Excellent service. Always dependable.

brandon F. le

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Le client n'a pas laissé de commentaire.

CHARLENE F. le

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Le client n'a pas laissé de commentaire.

Brittany Abdou A. le

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As always, Jason out did himself to make sure our Movinghelp needs were met! Easy access and a great customer service ethic that puts this U-Haul location OUR 1st choice! Thanks Jason!

Laura H. le

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Le client n'a pas laissé de commentaire.

Watts A. le

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Always the BEST location to get equipment! Thx Jason and Acworth Lake Storage & U-Haul and David S. as the AREA FIELD MANAGER! You are all a great asset to our Movinghelp company! Thanks for all that you do everyday for us!!!???????? Rich - Acworth Advantage Movers

Acworth A. le

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Jason at Acworth Lake Storage and U-Haul is invaluable to my Movinghelp Company! We rent equipment from him daily and are grateful for his attention to detail! He helps us to ensure our clients 100% satisfaction! Thank you so much! Rich with Acworth Advantage Movers

James W. le

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Le client n'a pas laissé de commentaire.

Mike W. le

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Easy to do business with!

Danny S. le

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This location is great on customer service!

ReShawn B. le

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Dude was chill af

Robert Zachary T. le

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My first choice of location was the one closest to my home and that's where I made my reservation. However, the clerk at that location called me two days later and told me my location had been changed. However, she didn't know where it had been changed to and kept me on hold while she tried to find out. I finally had to hang up and never heard back from her. I had to call her the next day and she gave me the new location. i did receive a voucher for the additional mileage; however, I was very dissatisfied with the attitude of the clerk at the first location.

Rodney A. le

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Excellent, courteous service. Also, location where I made the reservation, Gray’s Auto Sales in Evans, GA, was excelent, courteous, and very knowledgeable.

Colleen Plunket A. le

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Le client n'a pas laissé de commentaire.

Erin S. le

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The man that was there was very helpful and acommendating to me. I changed my plans last minute and he went above and beyond his job for me.

TYLER SCRUDATO A. le

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Le client n'a pas laissé de commentaire.

GERALD Q. le

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Le client n'a pas laissé de commentaire.