The guy was not really nice to me or my husband seems a bit racist as if he had a attitude , and they way he overall cared his self , the truck we had was little bit damaged, Small place cause they fix on cars and sell U-Hauls , would I ever come back to this location or recommend to anyone No
Cierra Butterfield
Customer Reviews for Adams North American Repairs LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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S.O.
Christopher CoxPerfect experience.
Thomas TurnerI wasn't able to check out the vehicle at my reserved time because the building didn't open for another hour. Customer service found my an available vehicle but it added 15 miles to my overall journey
NICHOLAS PAUL NITECKIAfter renting from several locations - Adam and Jessica are absolutely our preferred dealer. They make the process easy.
Danielle EfthemiouNothing everything you did was great and I appreciate the way things were handled thank you very much 😊
ROSIE GILESgreat operator
TERRY ALAN MONICATTIExcellent service
Christopher CoxTruck smelled like an ashtray, muddy cab floor and I also never got my receipt. Without the receipt I can't get reimbursement
John LewisCharges were higher in the end. There were 3 totals all were different. Gas cap was an issue
Edward TomsejAs always - TOP NOTCH customer service!!! After a exceptionally poor experience with another local company, we were happy to be back with Adam and Jess, making everything smooth and simple.
Danielle EfthemiouThe truck had steering issues and had about 3 inches of play. I called U-Haul and they said I would have to call roadside. I was a ways away from where I pick the vehicle up so I call roadside and they said they would have to send someone out to try and fix it. I said I don't have time and asked them to find me another truck around where I was and they refused and said if I turn the truck in somewhere else I would have additional charges. I said forget it and I'll just drive the truck! Finding me another truck I'm sure would have saved your company money rather than having to send roadside! I just could not believe the lack of customer service. I expected to rent a reliable vehicle and I didn't have time to wait around for roadside! Very poor way to deal with a situation like this!
Benjamin LatimerThe truck was clean but not in good running condition. The truck didn't get into drive or reverse easily. The passenger side mirror wasn't able to adjust. I don't think the gas gauge was working either. During the entire time I had the truck it didn't move not while driving or when I put gas in it
Brandon BialasVery good people very good place and good customer service
RONY BUTRUSI met none of the staff, as we parked the truck after hours.
Richard ReinhartNo camera on the back.
Raymond SHangoThank you for everything!
paul vardichI paid for items that I never received and I had mobile check in and that was never explained to me so I sat there thinking the person left without giving me a truck. Overall, yes I got done what needed to be done however I didn't have the tools (hand truck) that I paid for to get the job done.
katrina johnsonWas perfect
JEANNA SMELSERThe U-Haul reservations messed my order up with Adams North American Repairs LLC. When I went to pick up my truck they had everything messed up. Adams North American Repairs LLC got me on the right track and very pleasant to deal with. Thank you!!
TOM SASSVery friendly staff. A lot of ease overall.
felicia rescorlaKeep doing what you’re doing.
Michael AndersonAdam is phenomenal in his customer service
RONALD MCQUADEEasy to drop off truck
Tony CavataioThe muddy puddle wasn't fun but the staff and the pup were excellent. Very friendly, easy to talk to .
tarah reaganLove this uhall location! Fast and friendly service every time.
Brian PerryNothing at this time
Kurt MitschkeWe will continue to return to Adam's North American Repair because of the superior customer service. Adam and his team go above and beyond - even working with last minute changes. They treat you like family.
Danielle EfthemiouThis is my go-to in the area, even though other locations are closer. Their staff is welcoming and easy to work with.
Danielle EfthemiouI rented the 20' truck and it was in excellent condition.
Mary VerstraeteThe U-Haul app is buggy
Michael BojajOverall a great experience in every way. Quick, no waiting and very understanding!
Larry AielloIt would be nice if the interior of the vehicle and the interior windows and exterior mirrors were CLEANED.
TIM CARRITHERSThe staff is always attentive and makes me feel welcome and appreciated!
Danielle EfthemiouEmployee was very polite and helpful. Good experience
James StormsWindshield dirty, cab had multiple left over containers
Kevin OlsonAwesome, thank you?
Maksym MishchanchukPerfect and easy pick up and drop off. Clear instructions and friendly staff.
Albi JakupiThere isn’t much room to pull your truck in. They were very quick and friendly.
Cassie GeerReally nice people
TIM RIDGELLEquipment was old but did the job.
KEVIN RADELLMerci.
Cristian MiricaBecause it handles U-haul
robert grahamThe owner seemed like a cool dude
Alexander DapozSmooth rental experience.
Micheal KobaneDirty, cracked window, on empty. Poor customer service.
Debra LewisCar smelled like weed
CONNER KALMARI would not recommend u haul to anyone. Uhaul changed my.location pick up twice and I had to pay mileage from where the changed it to. Also I had movers ready to go and had to cancel them. Uhaul is Unfair to customer with no considerations for inconvenience. Adams north American was great! Unlike uhaul
Anna Evola