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James M
Customer Reviews for Adams Tire And Alignment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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very friendly, extremely clean van , smooth transaction
Brian HThe gentleman at Adam’s Garage was very friendly and knowledgeable about my rental agreement starting at West Chester and dropping off at Oxford.
Geneva Cgive more advanced notice if a pick up location changes. My location pick up changed and I had to find an alternative way of getting to that location to pick up my rental. Also had to budget more miles so expense was more.
Donna KHe didn't listen when I said I wasn't driving 100 miles he still pit it as that, and put a hold on my account for more than 200. Now he processed it as I drove over 100 miles and charging me.. me seemed to be a con man!
Brittany Wget the bill right! your receipt shows &10 more than actual store receipt. Turned in early with only 45 miles
DAVID LSuper friendly! Will definitely use this location for any future rentals. Merci!
Amanda WThe folks at Adams Tire and Alignment couldn't be nicer and more helpful! I will be renting from them again even though it's not the closest location.
Don WGreat dealer and great service.
Earl RThe store was to get back to me and let me know if they could do something about my bill because of the issues with the truck. They did not get back to me. Uhaul called me to let me know that the truck was missing. and... Today I get a receipt letting me know that the transaction is complete... no communication... no resolution... I am not happy!
Will HGreat experience and friendly staff!!
Robert KStaff was super friendly - we were able to quickly get the truck and drop-off was a breeze!
Cassidy TGreat staff and location. Will return again
Waldys BAdams tire shop has the nicest owner and employees. They promptly took care of me and had the van ready to go.
Mary DSuper fast in and out pick up and drop off. The previous user had really left that truck super muddy and dirty.
Jeremy MFirst time using uhal. Great service. Very informative!
Brian MExcellent service à la clientèle. Very friendly. Easy to work with. Thanks
Axel LNothing. Everything was done perfectly. Excellent representative for U-haul. Merci.
George SThe trailer I picked up was brand new . The man that wrote me up was great I was out of there in 10 minutes
Joe OGreat and helpful guys working "the counter". Quick and professional and helped hook up the trailer quickly and efficiently.
Anthony HThe location personnel were awesome!
Julie PFor the online Turn In using the app, it was easy to use. Great idea. But it should tell you to stay with the truck since you have to take a lot of pictures and you can not upload picture, can only take pictures. I locked it up and put in the back of the building. When I was ready to turn in the key in the drop box and using Turn In the app, I had to go back to truck to take pictures of mileage, the clean cab, the clean cargo area, and location parked. Liked how the app allowed for additional payment right then and there after-hours since I kept the truck longer.
Scott DThe service at Adam's tire was excellent, very professional, and friendly. My rating goes beyond excellent. You can use my recommendation of excellence on your site. Merci
TONDELAYA BFriendly and Efficient.
Thomas LThe truck arrived 35 minutes late and was not clean.
Micheal SScott Adams was awesome. Very accommodating and helpful. High recommend this location.
Marc Bvery friendly and very helpful
Pat CVery nice representative!!
natalie ckeep what you promise
Michael MScott at Oxford great. Lady at 1st location horrible she needs some training
darrel hWebsite is confusing. Leads you to accidentally purchase unneeded items. In small print it directs you to not order items.
Tom MThe people at the Oxford location were very nice and helpful. Originally I was supposed to get a trailer from a location in Delaware. The guy refused to give me the trailer. He said "it's not a safe tow" all the research and everyone I spoke with at U-Haul and the folks at the place that installed my trailer hitch said I could tow the trailer just fine and they were right. Everyone was very helpful and nice EXCEPT the guy at the Delaware location. If I could rate the location at 1001 Greenbank Rd in Wilmington, DE I would give him -1 star.
Nicholas WThis location is excellent. This is the second time I have used this location. Very friendly. Scott is very efficient, friendly and knowledgeable.
Glenn BScott Adams is a class act!! He is always willing to help in any way possible.
Ron SThe original one i requested was not there. I was given a larger one. I was not happy that i had to drive it. I was very intimidated by it and to no fault of his own. I should have said no and looked elsewhere for something smaller
DEBORAH CThey did not have the dolly or furniture pads I ordered. The man said they had zero extra equipment-why be able to book it if it isn't there?
Lillian SI gave a No on the 2nd question because the trailer is showing signs of wear and tear. One of the wheel rims had rust on it, the wrap around the cab was tired and cracking, the door was harder to pull up and down than it should have been, and the tires were at the end of life. This is not a commentary on Adams Garage, because the trailer had supposedly been brought in only a few hours earlier, so it was still a serviceable trailer. They did their job making sure it was safe to pull behind my SUV. The person there was very helpful hooking up the trailer in the rain. I will be going there again this Friday, probably to get the same trailer, which is fine.
Paul WAwesome! Saved me from making likely 6-10 trips with my truck and trailer. Truck drove well and rode good. Lots of power.
david wNothing. Great customer service presented in a quick, efficient and professional manner.
Ronald RThey could use the next larger truck for rental (the largest the had was a 15’), I would have rented it if it was available.
Lawrence WScott Adams was the first person I met in my new town. He was very helpful and went out of his way to make sure I had a safe move.
Diana DNo one appeared to be working during drop off. Location appeared closed. By the time I realized now one was around I was late checking in the vehicle. I'm not satisfied with how this played out.
Rachel SThe location did not have the dollies or furniture pads I had reserved. It also took 30 mins to get the reservation corrected & on our way. They do not move with a sense of urgency to get you in and out.
Kristen JLocation was closed on my pick up day (mobile pick up). call the day before to confirm that they would leave the dolly and blankets I ordered in the truck. They did not. I had to drive 45 minutes out of my way to pick these items up at a different location.
Zachary BVery fast, efficient, and friendly. Very far distance to get there.
Eric BAdams Tire and alignment went above and beyond to make sure I was able to pick up my truck. The owner, Scott, came after hours, 9:00 pm on a Friday to assist me and put through my paperwork!!! Amazing customer service!!!
Casmyn BS.O.
Vivian TInventory of equipment was fast and efficient. Professional and courteous in every aspect of this transaction. Would not hesitate to recommend them to others.
Leslie PAlthough this pick up location offered superior service, uhaul as a corporation let me down. Although you claimed to have emailed me, I did not find out until the day of my move you changed my pick up location AND it was an hour away!!!!! Customer service offers ZERO assistance in compensating me for my time by way of some discount. I am still so enraged I will definitely seek alternative transport needs for my next move. Additionally I will make sure to share my unpleasant experience with others in my circle. I STRESS THIS WAS NOT A FUNCTION OF THE QUALITY OF THIS DEALER AS THIS SPOT WAS EXCELLENT it's just that Ottawa's waaaaaaaaaay to far an inconvenient for me
Louis MThe gentleman who attended us entered the wrong drop off location for the car hauler i rented.
Melinda AAdams tire place was great and very polite
Melissa VScott at Adam's Tire & Alignment excellent. Truck was clean, ran wonderful and he made process smooth for an easy move to Tennessee. Would always recommend for all your moving needs! A pleasure to deal with.
Bradford DThe truck ran very well, was easy to add an extra day!! But was not cleaned out
Cynthia MFast friendly service. Truck was ready, clean and full of gas. Scotty (manager) was very friendly and ready for me to pick up and drop off.
Scott S