Associate was exceptionally friendly and helpful.Michael O.
Customer Reviews for Additional Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Vancouver, WA 98661
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 5h pm
- Dim : 10h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck was out of alignment. The steering wheel vibrates a lot.KEVIN S.
Everything was very smooth and professional as always there can be an leading incentive like rent 4 times get the 5th half off. Or rent three storage units at the same location get the truck free. Just a thoughtJason M.
Le client n'a pas laissé de commentaire.Wendy T.
Le client n'a pas laissé de commentaire.Joseph V.
Le client n'a pas laissé de commentaire.VICTORIA P.
None: GREAT JOBEUGENE M.
Staff was helpful.richard J.
Le client n'a pas laissé de commentaire.Julio M.
The customer service and friendly attitude was refreshingJacqueline T.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.BRUCE B.
Superb customer service. Thanks for allowing me to extend my rental overnight. It proved to be very beneficial and I would not thought to have asked if not for your suggestion.CHRISTOPHER L.
Awesome customer servicePETER R.
Spoke to the female manager, Josh*s wife, very nice lady. Forgive me,, I*m still tired and can*t remember her name which is on my paperwork. She assured me that Tyler would be checking me out for the pick up and would do a great job. I started the online check in...NO place to click " your online check in is completed...see you at this location , date and time." When I got to Tyler, I would not sign the contract till I verified the mileage and gas level reported on the contract white paper. The 15* truck had dead bugs all over the cab., the current trees dried leaves coated on the window shield wipers. The two equipment pieces were NOT on the truck yet. Time waster. So we went to retrieve the two rented equipment items and a BROOM. Tyler did a great job at clearing the leaves. Asked him if the tires air level and oil was checked? Tyler assured me it was done. When he started the engine it sounded awful/rough. And they had two days to get it ready. I have rented from your corporation at least 8 times. Worrisome, but nice people. Tyler was fun.Angela E.
Le client n'a pas laissé de commentaire.Shantel F.
This place is awesome and super friendly!MARIA N.
Le client n'a pas laissé de commentaire.ERIC S.
Le client n'a pas laissé de commentaire.Mariah M.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.MICHELLE C.
Nothing. It was exemplary all the way.Jennifer P.
Le client n'a pas laissé de commentaire.PAULA RUST P.
Absolutely fantastic costumer service. Highly recommend these people running that place.MONTEGOMERY W.
Le client n'a pas laissé de commentaire.Erik U.
Used 24/7, uhaul couldn't find my phone. I had to download the app. It was a little stressfulWendy W.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Seth H.
Great service, very helpful. Would definitely recommendTODD E.
Le client n'a pas laissé de commentaire.Lisbeth W.
Le client n'a pas laissé de commentaire.Javier L.
Le client n'a pas laissé de commentaire.William H.
Perfect efficient service.SCOTT S.
Customer service is terrible.Charlotte D.
Le client n'a pas laissé de commentaire.Jordan W.
Le client n'a pas laissé de commentaire.Molly N.
People were very helpful with the hitch hookup and setup.Reiner W.
After the way this entire transaction was treated, from start to finish, I would NEVER recommend Uhaul services. I was disgusted by the lack of customer service.Gordon H.
Additional Self Storage was amazing! They were helpful, friendly and absolutely great to deal with. Would recommended them to everyone who needs to rent a U-haul.Josef Z.
Le client n'a pas laissé de commentaire.CHARLES T.
Le client n'a pas laissé de commentaire.Roberto D.
Le client n'a pas laissé de commentaire.John K.
No one was available in the office initially and when I called the phone number listed on the rental contract I was answered by someone who gave me run around and attitude and did not seem to want to come check in the trailer. Eventually someone else saw us parked there and waiting for assistance and took care of quickly and in a professional manner.Garrett P.
Very helpful and a quick processCameron K.
Josh did a great job getting me set up and heading out quickly. Uhaul trailer handled great and it fit the full size bed, sofa and other furniture easily.John P.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Conrado M.
Continue your great attude and friendly atmosphere. Best place ever that we rented from.Larry B.
Le client n'a pas laissé de commentaire.CRAIG T.
Josh did a great job. I never even had to unhook. I drove my car on and then off in Marina Cove. The low deck made this possible too. We never used the ramp!Stephen B.
Le client n'a pas laissé de commentaire.Rithy H.
I was great working with Additional Self Storage LLC for my U-Haul truck rental drop off. Very professional and friendly!Larry R.
advise your customers to load your uhaul app on yor phone to start withDuane D.
Super friendly and efficient staff.Teresa S.
Le client n'a pas laissé de commentaire.Christopher B.
Jayne and Josh are extremely helpful and super-nice.Marshall S.
Such a contrast in customer service. They went out of their way to accommodate my needs. Check out was very easy..a live face is sometimes better than technologyRon P.
Le client n'a pas laissé de commentaire.Monte M.
Very nice couple.Anthony M.
Very nice girl excellent serviceBalwinder D.
excellent customer service.Nestor D.
Le client n'a pas laissé de commentaire.Jordan M.
The gentleman that handled our pick-up was very nice, did an excellent job hooking up the trailer and explaining everything to us about the trailer. Highly recommendedBruce F.
The manager was extremely nice and helpful! Was not expecting to get as good of service as I received. She went above and beyond to make my move easy!Taryn L.
Good business to work with.Terry M.
Le client n'a pas laissé de commentaire.RANDY C.
Customer service awesome!! Can't remember the lady's name, but she was one if he nicest people ever.Carol E.
The couple (Jane and Josh) were very friendly and courteous. Excellent service à la clientèle. The truck ran great and hauled the load with ease. It was easy to drive and really made the move a lot more efficient. thank you for both of them and their service.Mike L.
Le client n'a pas laissé de commentaire.Steve J.
Le client n'a pas laissé de commentaire.Daniel A.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.CHIP S.
Le client n'a pas laissé de commentaire.MARSHALL S.
The flat dollies U-Haul rents should have two locking wheels, so the dolly doesn't move when you are putting something (heavy) on it.MARSHALL S.
Le client n'a pas laissé de commentaire.suzanne G.
These people have been amazing! They have been incredibly accommodating to my my throughout our move to a new home.Brian D.
I had to fix the trailer lights myself and had no help and I still haven't got my refund for my double chargeTimothy R.
The windshield was dirty. More important, the gas tank was at half full. I didn't know how much gas I'd need, so I had to fill the tank. When I finished, I had just under 3/4ths of a tank. You guys got several gallons of gas for free. The tank should be full, and returned full. That's fair to everyone. I signed up to get the truck from a location on 4th Plain. You all switched pickup locations and didn't tell me; and switched pick-up times. If the new location hadn't called to confirm; I'd been one unhappy camper !!!bob W.
Great place to rent a trailer or truck! Awesome couple managing the place too! I will use this location for all of my U-Haul needs in the future!Donald R.
Improved signage would help. The location is not readily visible from the street.Mark M.
Le client n'a pas laissé de commentaire.Kaylyn P.
service was awesome!!!!!Becky P.
Le client n'a pas laissé de commentaire.Chad J.
Le client n'a pas laissé de commentaire.Wally L.
Awesome from begining to return !!!!Michael B.
Really nice customer service I like it thereJerry W.
Le client n'a pas laissé de commentaire.steve G.
It was a great moving experience the truck was in excellent condition.Rodney H.
Le client n'a pas laissé de commentaire.WALTER S.
Great service and quickMINH N.
Very pleased with the entire experience!Shannon A.
It was very quick check in and check out. I don't recall the employees name that assisted me but she did an awesome job and was very friendly and helpful.Scott K.
I was very satisfied with the service we received.jean S.
Le client n'a pas laissé de commentaire.Duane E.
I did online check in at this location so I can't speak to their offerings except that they were very friendly on the phone. The truck was dated and clunky but as a third party, that's no reflection of them.Theodore S.
Awesome people when I picked up and dropped off.Robert H.
Keep doing what you doing by given excellent servicefrancisca B.
Location was closed when I dropped off the tow dolly. So I cannot really review the location.Gerald B.