Évaluations des clients Advance Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Advance Automotive

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Christopher F. le

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Le client n'a pas laissé de commentaire.

WILIE H. le

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Le client n'a pas laissé de commentaire.

John W. le

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Le client n'a pas laissé de commentaire.

Chris T. le

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Truck had no interior lights had to use flashlights to load unload and night. Brought back truck a day early and was charged for all three days

Paul g. le

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Le client n'a pas laissé de commentaire.

EDWARD A. le

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Le client n'a pas laissé de commentaire.

Tony M. le

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This is a junkie place. Was not inviting at all. Not clean, looked abandoned.

phill w. le

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Facility could use some improvements but otherwise was okay.

J ROBERT T. le

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Le client n'a pas laissé de commentaire.

Ruth R. le

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they need to check and walk their customer to show any damage or explain everything,, i got charged for dolly and furniture pads which we never use it..he told me the seal is broke, so what is he telling im a lier,, he said he had picture, ok show me the photo of it with broken seal with the time and date on a photo..I dont care about the charge anymore but dont tell me I lie because i swear we never use it...i just dont want an arguement so you can keep the charge but im not gonna use or recommend this place to a friend anymore..bloomingdale Thank you for choosing U-Haul! Your order number is : 89989017. Your rental is due back in 23 hours at 11:00am EDT. Your drop-off location is ADVANCE AUTOMOTIVE located at 301 E US HWY 80, BLOOMINGDALE GA. I returned it June 1 around 6:49 pm I believe if it is broken the previous customer might used it before us,, and I didn't check it also but they have to show that to the customer is their responsibility to show and explain it..like the other Uhaul place.

Ted T. le

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This is no fault of the pick up location. They did a great job of getting the necessary vehicle and Dollie we needed. The problem comes with the reservation system. We made a reservation only to find out when we were on our way to pick up the truck that they had nothing for us. The woman to whom we spoke was very polite and she did her best to find another nearby location which she eventually did. We detoured to the “new location” only to find out that they had nothing available as well. It was only by sheer chance and the help of the folks at the pick up location did we manage to get the truck we needed. Your reservation system is broken! Putting the burden of jumping through all the hoops and dealing with irate customers in the hands of the people who had nothing to do with the process to begin with. I have no doubt that it is difficult to track all of your vehicles plus the fact that people will turn in late etc. but this was a true failure.

Robert W. le

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Le client n'a pas laissé de commentaire.

Willie C. le

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Le client n'a pas laissé de commentaire.

Taylor F. le

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No complaints!!

alfredric b. le

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The person who I had the encounter with was rude on the phone and in person. I want to say he was the owner. He more involve in fixing some car in the back instead of helping me.

Kenneth D. le

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Le client n'a pas laissé de commentaire.

Cheryl L. le

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Le client n'a pas laissé de commentaire.

SONYA R. le

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Le client n'a pas laissé de commentaire.

Barry S. le

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I would recommend the location because of the convenience and being located close to I16. The site is more more like a mechanic shop. The guy inside just told us where to park it and leave the key on the counter. Luckily I knew how to use the app for completing the necessary requirements

Jorge S. le

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Le client n'a pas laissé de commentaire.

Roger C. le

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Le client n'a pas laissé de commentaire.

Zachary J. le

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Great service! I had to extend my lease several times, and they were very accommodating. I will definitely be using this location every time.

Peter T. le

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Everything good!

Dylan M. le

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Le client n'a pas laissé de commentaire.

RONALD E. le

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Small location.

Christopher M. le

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The facility was filthy: I mean discusting. It looked like it had blnot been cleaned for several years with trash and garbage everywhere, and smelled like dog (or some other pet) feces. The staff, although friendly, did not seem very knowledgeable about the equipment. The trailer I rented was parked in a location so confined in such little space in between a fence and the building that it took a lot of extensive maneuvering to get it out of the fenced in area. A much less experienced towing operator would have not been able to effectively maneuver it out of the fenced in area.

vankeyta r. le

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I have rented from this location before and had no issues. For that reason I rented from them again but didn’t have a pleasant experience this time. My card was charged an additional cleaning fee though there was no trash in the truck at the time I returned it. Needless to say I will never rent from this location again due to lack of integrity and unprofessionalism!

Lysette R. le

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Le client n'a pas laissé de commentaire.

Earl H. le

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Le client n'a pas laissé de commentaire.

LARRY P. le

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Prior to this last rental I had no complaints with how this location conducted business. BUT, after sustaining a $200.00 charge for cleaning, which the trailer was left clean. I would not recommend this location to anyone. I was informed that this location was given a citation and a fine of $200.00 which was charged to my card for where the trailer was left parked. This location was to cluttered for me to leave this trailer parked anywhere else but in the front of the facility. I was not notified prior to receiving this charge on my card. Further more, if this location was given a fine and a citation then should not be on the customer. This location was given prior warnings previously of parking vehicles on the curb area in front of the facility.

Ernest R. le

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Cleaner trucks more fuel

kenneth b. le

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Better conditioners at this location is needed as we had several moving blankets that we could not use due to having motor oil over 50% of the item. General cleanliness if the check in area and in general were in fact like just another auto repair place....

Blaise M. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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For the clean and well maintained question: the truck was serviceable and ran well. The interior of cargo area had a sizable amount of debris inside, including several pieces of broken glass, and a piece of broken furniture from a previous user..

Robert C. le

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I would recommend this location due to the friendly nature of the owner. The UHaul equipment is well maintained. The reason for the below average rating was due to the condition of the property and the difficult nature of access to where the equipment is parked. If someone rents a trailer from this location, they better know how to drive with a trailer.

Robert S. le

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Le client n'a pas laissé de commentaire.

Kevin E. le

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The blankets were left outside and got soaking wet. Limited parking.

HARVEY W. le

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Lots of equipment available

John B. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Le client n'a pas laissé de commentaire.

RICARDO V. le

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Le client n'a pas laissé de commentaire.

Shimeko A. le

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This place is a mess, and should not be associated with Uhaul. The owner is disrespectful and unprofessional. I've informed all my friends and family to NEVER to rent to use any Uhaul product. This company backs Businesses that thinks it's ok to verbally abuse and try to intimidate their paying customers.

Ronny S. le

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Le client n'a pas laissé de commentaire.

Ruslan B. le

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Thank you

MICHAEL T. le

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Le client n'a pas laissé de commentaire.

Bob O. le

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The person at this final location was awesome even though he wasn't excepting uhaul anymore. But this was the third drop off location you referred to and wouldn't allow drop off too a much closer location. Sometimes take into the human element instead of just going by a computer or sop!

Eugene B. le

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I dropped the vehicle off after hours, so I cannot give an adequate critique of the company.

Ashley o. le

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Super easy and very fast in and out, straight forward pricing, will use them again.

Gregory G. le

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Owner was very nice and friendly. No problems as far as customer service. Back of truck had lots of debris. Wasn’t swept clean.

John P. le

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Le client n'a pas laissé de commentaire.

terry d. le

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Le client n'a pas laissé de commentaire.

Janice R. le

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Le client n'a pas laissé de commentaire.

Jazmane B. le

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Customer service was awful. We were noticed that we had to pick it up at a different location, but wasn't aware of the time. I had intentionally selected a certain location due to my schedule, because it wasn't for certain if I'd be able to pick it up at the exact time. Needless to say, my preplannin because of this didnt work in my favor as the station was changed. When we arrived, they were closed. The owner was extremely rude. However, after I calmed the situation we were able to get our vehicle. Point blank, his attitude should have been better. I've never been talked to like that on customer service. Because I needed the vehocle for a one-way move, i had to obtain it. I will never use U-Haul again after being spoken to that way. And will tell others to use Penske if they need to conduct a self-move.

Thomas H. le

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Le client n'a pas laissé de commentaire.

Rosina C. le

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Le client n'a pas laissé de commentaire.

Roger Y. le

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The truck was scheduled for a 9:00 am pickup. When we arrived at 9:00 the site was closed. When they were called they said they would be there shortly. They didn’t arrive before 10:00 am. When someone is moving, an hour delay is unacceptable. The location is completely unmaintained. Old cars, hoses across doorways, muddy truck storage, etc. I was completely shocked that it was a Uhaul location.

william s. le

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Le client n'a pas laissé de commentaire.

Fuentes B. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Lynn S. le

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DO NOT ALLOW SMOKING IN VEHICLE. CLEAN VEHICLE EVERY SO OFTEN. MAKE SURE WINDSHEILD WIPERS ARE IN WORKING ORDER AND THERE IS FLUID TO WASH WINDOWS

Bryan B. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

Nina G. le

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The employee was very nice and friendly but we received some wet furniture cloths and therefore was unable to use them. We found out after we were at our house and getting ready to load the truck. We also had to sweep out the back of the truck before use.

Ana M. le

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Le client n'a pas laissé de commentaire.

TARIK E. le

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The sales man left. The internet web site was not giving me the code to access the key...asking to see the salesman... People were waiting fie me at church... I have rented pensky truck instead. It was a charm!

Samantha H. le

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Le client n'a pas laissé de commentaire.

Josanne R. le

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The self-service return process was super efficient. I'm very impressed. Thank you!

Charles A. le

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Le client n'a pas laissé de commentaire.

Brandon F. le

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Le client n'a pas laissé de commentaire.

Olufemi G. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Johnny M. le

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Helps to have reservations. Friendly but overwhelmed with work

DEMETRIA Y. le

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My pickup location was changed as I was on the way to pick it up. The location is located on a busy street making it hard to get the truck on and off the property. Also there is barely any parking or assurance that your vehicle won’t get damaged due to being in such close quarters. Most importantly the truck sounded like it was in bad shape...saftey concern.

Luis M. le

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Le client n'a pas laissé de commentaire.

Niema G. le

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The website didn't indicate the site was closed on Sunday; however, I was able to complete my reservation and express check in for that site.

Logan W. le

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Better than the pick up mess!

Farris S. le

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Le client n'a pas laissé de commentaire.

Jeff J. le

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Make sure the van is actually clean.

Rufus J. le

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Le client n'a pas laissé de commentaire.

Sean M. le

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Le client n'a pas laissé de commentaire.

Tim F. le

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Le client n'a pas laissé de commentaire.

Alfredric B. le

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Le client n'a pas laissé de commentaire.

william k. le

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Le client n'a pas laissé de commentaire.

scotty f. le

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Le client n'a pas laissé de commentaire.

john t. le

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Did not reserve on line. Took a long time to enter information at location.

Peter G. le

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A friend sent me to this location. I was very pleased with my experience.

jerry g. le

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The trailer I rented has a light issue. The lights did not work properly. Because I knew I would only be using the railer during daylight hours, and they did not have another trailer, I decided to use the defective one. I got the job done but next time I will try another store.

Wesley H. le

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Le client n'a pas laissé de commentaire.

marcus p. le

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Le client n'a pas laissé de commentaire.

Brandon w. le

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Faulty electrical wires for trailer backlights. I had to essentially purchase my own. Will not return to this location. The trailer itself was in terrible shape and it kept bucking the entire trip.

Almard S. le

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Have the person be on time. Have more than one person.

Michaelael K. le

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Agent was very helpful and friendly

fredricka b. le

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Le client n'a pas laissé de commentaire.

William C. le

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Inside the Uhaul was very dirty, and the dirt got on our stuff.

PATRICK C. le

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Le client n'a pas laissé de commentaire.

stephen b. le

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Facilities could use some upgrading but the service was very satisfactory.

Brandi B. le

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Explain the truck and the gratitudes. Explain the contract and the charges that you’ll be scammed into the next day upon return all. Explain the very limited low miles allowed.

Jeanne G. le

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Employees were very courteous and helpful.

William C. le

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Le client n'a pas laissé de commentaire.

William R. le

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Nothing. This location is convenient, easy to manuever in and our of, and the owners/workers of the shop are pleasant and easy to deal with. This is my second time using this location. I will be back.