Customer Reviews for AE Solutions LLC
(U-Haul Neighborhood Dealer)

301 évaluations

419 E Arvada St   Colorado Springs, CO 80905

(719) 266-3680

Heures d’ouverture

  • Mon-Sun: 8 am–2:30 pm
Heures d'ouverture spéciales
  • 3/28/2024: Fermé
  • 3/29/2024: Fermé
  • 3/30/2024: Fermé
  • 3/31/2024: Fermé
  • 4/1/2024: Fermé
  • 4/2/2024: Fermé
  • 4/3/2024: Fermé
  • 4/4/2024: Fermé
  • 4/5/2024: Fermé
  • 4/6/2024: Fermé
  • 4/7/2024: Fermé
  • 4/8/2024: Fermé
  • 4/9/2024: Fermé
  • 4/10/2024: Fermé
  • 4/11/2024: Fermé
  • 4/12/2024: Fermé
  • 4/13/2024: Fermé
  • 4/14/2024: Fermé

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Services dans cet établissement :

Pour nous contacter

(719) 266-3680

419 E Arvada St
Colorado Springs, CO 80905

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: 8 am–2:30 pm
Heures d'ouverture spéciales
  • 3/28/2024: Fermé
  • 3/29/2024: Fermé
  • 3/30/2024: Fermé
  • 3/31/2024: Fermé
  • 4/1/2024: Fermé
  • 4/2/2024: Fermé
  • 4/3/2024: Fermé
  • 4/4/2024: Fermé
  • 4/5/2024: Fermé
  • 4/6/2024: Fermé
  • 4/7/2024: Fermé
  • 4/8/2024: Fermé
  • 4/9/2024: Fermé
  • 4/10/2024: Fermé
  • 4/11/2024: Fermé
  • 4/12/2024: Fermé
  • 4/13/2024: Fermé
  • 4/14/2024: Fermé

Show All Hours

  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I have no recommendations for this location. Customer service was excellent. Best service with u haul I've had yet.

Robert Selph 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie James 
Évaluation :
5

Great service

jason brian 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GLEN VANHERCK 
Évaluation :
5

This location has the best customer service of any U-Haul from Colorado to Oklahoma to Texas. I recommend everyone I meet to get their U-Haul's from this location. They should send Art to other U-Haul locations to teach them how it's done. They keep my business and keep me coming back again and again.

benjamin Clingingsmith 
Évaluation :
5

Phenomenal customer service and clean vehicle.

Sheralyn Hoffman 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jason Brunhoeber 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yancy Cisneros 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hannah Palafox 
Évaluation :
5

We didn't have a dolly on our truck so that was the only sucky part but other then that we had a great experience and the man who rented us out the truck was very friendly we will definitely be using the location again

Jessica Smith 
Évaluation :
5

I had an outstanding experience and I would recommend this location to others. Merci.

Andrew Stamps 
Évaluation :
2

Had to catch up with the guy that runs the place.

Sarah Garcia 
Évaluation :
5

It was hard to find because the door was not labeled, but the man working was outside working on the trucks and he welcomed us inside. He was so friendly and explained everything we'd need to do

Caroline Graves 
Évaluation :
5

Very friendly, extremely helpful with every phone-call and small needs handled well. Made me feel safe and welcome into the store. Just a really pleasant overall experience. Will be booking all future rentals with them.

benjamin Clingingsmith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron Billings 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALTER BEHR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Cleary 
Évaluation :
4

No improvements, and the guys that helped me out were awesome. I'll definitely be using their location again.

Ruben Holly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diego Castorena 
Évaluation :
5

Professional, friendly, and courteous! This location, by far, is the best uhual I've been to.

Andre Walker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

landon landon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Landon Landon 
Évaluation :
5

Great Service

Glenn Albright 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Cole 
Évaluation :
4

Have the truck available at the reservation location at the time reserved so the customer doesn't have to go to a 2nd location.

Anthony Gazzana 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda Maese 
Évaluation :
5

Not much improvement needed here either, everyone was professional, respectful and quick.

WILLIAM PARKS 
Évaluation :
1

When I went to pick my truck up(curbside pickup) the attendant waived me inside said he could do it faster. He added charges to my reservation, didn't tell me. I never agreed to them nor authorized them. When he gave me a receipt I said this is a mistake he said call uhaul, he couldn't change anything.

Linda Robinson 
Évaluation :
5

I expressed my issues with the owner of the location, I think he said his name was Aron, and he was understanding and accommodating.

Gary Buck 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin rice 
Évaluation :
5

the gentleman at the counter was extremely friendly, polite, and efficient. checking in and out was simple and quick

sue morgan 
Évaluation :
5

Art was wonderful and supportive. Definitely would use this location again!

NATHAN WRZESINSKI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Mitchell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jairo Vieira 
Évaluation :
5

The owner was friendly and helpful.

Samuel Sykes 
Évaluation :
4

Not for this location but for UHaul as company is to make sure you keep your promises you guys changed my pick up location three times adding miles to my bill.

Delfino Ascencio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan Craig 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAURA PETTIFORD-OLAWOLU 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonathan Thompson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert Odien 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrina Smith 
Évaluation :
5

Art was fantastic. Helpful and friendly. Professional and personable.

Steve Houseworth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Skylar Stover 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOE SEVILLA 
Évaluation :
5

your asking about a u haul I rented two and a half months ago ?? Not the u box that I rented from a different location last week, and returned with all my stuff, and don't know where it is because your system is always down.

Évaluation :
5

Don't charge people for gas after they've refilled the gas. I'm not using that facility ever again.

Laurie Livingston 
Évaluation :
5

Everything about this rental, from pickup to return, was easy and straightforward and made a somewhat stressful day that much less stressful. Renting here was such a great experience!

Stephanie Vernooy 
Évaluation :
5

Most friendliest people I ever met a great job. The pricing was good. When someone swipe mirror and it broke and give us how much was gonna costs thought it was going to be a lot but they had a good deal with it.

Charlotte Mondragon 
Évaluation :
5

I was doubtful about what I would find at this address, from the location. However, Art C. was friendly, explained all the items in the contract, sent me on my way in a short time, and was there to move the traffic cones from the driveway when I returned (despite the rainstorm). Nice man, made it all very easy to make it a simple trip and trancsaction.

Fred Stevens 
Évaluation :
5

Super nice and friendly. Worked with us needing few a few more hours the next day.

Elizabeth Lawrence 
Évaluation :
5

Everything was 100 percent satisfactory Thank you so much……….(

Brenda Bolatto 
Évaluation :
5

A&E solutions was AMAZING. They truly went above and beyond and made moving day a breeze.

Brittany Clingingsmith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Maycott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Destiny Martinez 
Évaluation :
5

I was outside doing the online pickup, and an employee came out to invite me inside to do everything. When I dropped the vehicle off, they were again outside to greet me. Best customer service I have seen at a uhaul.

Steven Wilder 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH BENFIELD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Schlachter 
Évaluation :
1

Clean the trailer..it was filthy and the bottom hinge was broken..very disappointed with the pick up location..😡

Lauren Auble 
Évaluation :
5

The entire process was SO simple and straight forward. Everything was great!

Ron Billings 
Évaluation :
5

The gentleman (Art) that assisted me was very understanding and helpful. I hope all locations can emulate the type of service that he offered.

Jonathan Capuchino 
Évaluation :
5

This location was great. The customer service and friendliness was by far the best I have experienced renting from Uhaul.

Rugby Simon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Britt Forbes 
Évaluation :
5

It was a holiday, but we got a call to confirm our drop off and the process was very easy

Mark Weissman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Ray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Britt Forbes 
Évaluation :
5

THE BEST UHAUL LOCATION TO RENT FROM. GREAT PRICES AND FANTASTIC CUSTOMER SERVICE!

ARLOND EISAEI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blanch Henry 
Évaluation :
3

The truck it's self had several issues during my drive. It had issues getting up to speed when speed limits were 70 mph. There were issues with breaking where I almost had an accident because the brakes were not working properly.

Cameron Scoggins 
Évaluation :
5

Art provided excellent customer service. A good experience.

JoN Eicher 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kenneth Frederick 
Évaluation :
5

FANTASTIC CUSTOMER SERVICE AND PRICES!

Arlond Eisaei 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacy valencia 
Évaluation :
5

I had an overwhelming positive experience with UBox and would definitely use the it again! Affordable, on time, great customer service!

Colleen McCown 
Évaluation :
5

Awese customer service and excellent equipment

Steffen Villarreal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Arceo 
Évaluation :
5

Good Evening! Art made my pick up and drop off so easy! It was a true pleasure dealing with him!1

Jackson WESTFALL 
Évaluation :
5

Best service ever

CHARLES SEEGARS 
Évaluation :
5

We didn't reserve the van at this location but they were wonderful. Unfortunately, the location was farther away and since uhaul charges for mileage, it added to our cost (since it was farther in each direction). This wasn't planned and should not be part of the cost. It sounds like this happens fairly regularly and customers' mileage cost should be adjusted for having to go to a different location on the fly. The workers at this site were fantastic but don't have the authority to adjust for that. I will rethink reserving with uhaul in the future because of this practice.

Karen Askinas 
Évaluation :
2

I really hated that I had to go to Two different Uhauls in town because the one closest to me where I was supposed to be picking up my reserved uhaul didn't have it…. And then the truck lock was very stubborn and kept getting stuck

Brendan Batchelder 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandon eccarius 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheri Mihelich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim Childress 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Fernandez 
Évaluation :
5

Great staff, great equipment, clean facility. Very helpful.

Stephen Bruce 
Évaluation :
5

It was a great experience with Good People! Thank you for being so awesome! Great customer service, friendly & nice, Id recommend using this location!

Jeffery Long 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pedro Alaniz 
Évaluation :
3

Overall the move went well. However the emails and text were confusing and over complicated resulting in two different groups trying to do the work. The U boxes were dropped off then one company unloaded them another company notified me that they would unload and deliver the U boxes after they had already been emptied. One group notified me that there would be extra cost to deliver a piano. We don't have a piano. The number of boxes was confused between 4 and 5. Somehow two companies were given the same job. We probably received over twenty notification emails or text that contradicted themselves. Overall your system is poorly administered. Your people that did the work were great.

Wendell Hinman 
Évaluation :
5

Great Customer Service!!!

Gina Hubchik 
Évaluation :
4

Nice people. Good service and they provided what they said they would.

JoN Eicher 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donna Shackelford 
Évaluation :
5

Great customer service, very friendly and personable, and would 10/10 recommend this location to anyone who needs a U-Haul rental.

Shane Gomez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea Stemple 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jerry Koehn 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven Dark 
Évaluation :
5

Super nice gentleman (Art I think his name was) and incredibly quick pickup and return! Saved us in a pinch! Thank you so much!!

Brooke Edwards 
Évaluation :
2

Need to open on Sunday a little later during the day. Because if you as a customer need something, or need to talk to someone is super hard to get someone by phone.

Carlos Soto 
Évaluation :
5

Nothing, the experience was outstanding!

Willard Murray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Smith 
Non les évaluations ont été soumises pour cet établissement.

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