Customer Reviews for Affordable Muffler
(Concessionnaire U-Haul dans le voisinage)

342 évaluations

8380 Dixie Hwy   Louisville, KY 40258

(502) 995-7366

Heures

  • Lun - ven : 9h am à 3h30 pm
  • Sam : 9h am à 12h pm
  • Dim : fermé

Heures d'ouverture spéciales

  • 4/17/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(502) 995-7366

8380 Dixie Hwy
Louisville, KY 40258

Services dans cet établissement :

Heures

  • Lun - ven : 9h am à 3h30 pm
  • Sam : 9h am à 12h pm
  • Dim : fermé

Heures d'ouverture spéciales

  • 4/17/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Fully clean out the cabin of the truck.

BENJAMIN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles L. 
Évaluation :
5

They had lots of trucks but no dollies or mats

Timothy W. 
Évaluation :
1

Second time I've been here and I got charged for two days when I only had it one day and brought it back a hour before it was due. The man at the desk has a funky attitude as well and acts like you're bothering him. Never renting here again.

Sheila M. 
Évaluation :
5

S.O.

Evelyn L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Elonda W. 
Évaluation :
5

Back of truck, storage area had lots of empty water bottles. I cleaned it up. The cab was clean but because of Covid I cleaned it anyway. The truck was nice and ran good. I only wish it has cruse control... Merci.

Roger S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

India R. 
Évaluation :
5

It took over an hour and 4 different people to get my truck from the uhaul website. I suppose to pick it up at noon on Saturday and by the time I finally got it was a little after 1pm. They can do better with the website..but everyone I talked to was very nice and polite..

brenda R. 
Évaluation :
1

Price scalped me

GERVONTA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter G. 
Évaluation :
1

Was suppose to go to location and just pickup the unit. Got there they didn't have the truck assigned. Told the guy we were there and he left us waiting 20 minutes before he came and talked to us. Took him another 20 minutes to get the truck brought in assigned to me. Took well over 45 minutes to pickup the truck. Didn't have the dolly I requested. Expected better service.

Stephen J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jocelyn P. 
Évaluation :
2

I had a very bad experience. I just pray that you guy treat the next person with respect and do the right thing

Lashawndra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bazel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
1

Overcharged ! I will dispute the charges on the credit card.

Tim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEBORAH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenny T. 
Évaluation :
1

Only charge customer what is stated in contracts

Tony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcedes S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandra D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Everyone was great.

michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeromy M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chantel E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary W. 
Évaluation :
5

Merci

Christopher B. 
Évaluation :
4

Didn't get a return receipt. Just told me to unhook it. Need better verification of proof of return on time

Earl P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donia A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eriberto B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff F. 
Évaluation :
3

Guys were fine and helpful

Frank N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Curtis M. 
Évaluation :
5

Real nice guys. Very happy with everything.

Timothy V. 
Évaluation :
5

On site pick up location very convenient. Only 10ft truck available. Very quick check in and out process. Website was easy to work with and understood all questions and everything needed of me.

Dachealle B. 
Évaluation :
4

Service was very quick. Agent was pleasant to talk to and was engaging while doing the rental transaction as well as while connecting the trailer to my truck. Trailer was clean and ready to go when I arrived at my appointment time! Had no idea how many u-haul pieces of equipment this location had and rented out. I'll be back for the next one when I need it.

John H. 
Évaluation :
1

Rented out at least 2 reserved trucks leaving customers in a bind. Didnt have the appliance dolley that i reserved.

Jennifer C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret T. 
Évaluation :
3

Truck was not checked in before pickup. Truck had taken heavy damage before I got the truck. Wrinkled trim on driver side. Scared up driver side. Gas tank damaged and pushed back to where gas cap was able to be removed. Can of truck dirty head liner falling in places.

phillip R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

antoinette O. 
Évaluation :
1

Well...the transmission was slipping and the breaks were bad the inside of the truck was filthy. Customer relationship ending. I will use another moving truck company in the future (HOME DEPOT)!

Kyra M. 
Évaluation :
5

Very professional and convenient. Will rent again soon.

Rodney M. 
Évaluation :
5

Nothing it was a great experience

David B. 
Évaluation :
5

Nothing at this time.

Rhonda H. 
Évaluation :
3

Equipment was relatively clean. Reserved moving blankets but they didn't have any so had to go to another location to get them.

Chad J. 
Évaluation :
1

The trailer was a mess was trash and mod on the floor the lights don't work my truck broke down and I don't used the trailer and when I take this back they charge me to clean the trailer

Jose M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
1

very disappointing! First pick up location was 13 mi in the wrong direction. Truck was on empty with a gas station directly across the street. was shown where the dolly was located. when I returned to pick up the dolly there was nobody there to assist with hooking it up and loading my vehicle. Very disappointing!

william D. 
Évaluation :
1

Unfortunately I first traveled to the Bardstown rd then to the Preston highway locations with out checking or making reservations. After not having the item at either I instantly made a reservation via the call center only to be told the item I wanted was at the Outer loop location. I traveled there to be told that they DID NOT have it there...... From there I was finally sent to Dixie highway. After finally getting the item I was told that this location was closed on Sunday and to just bring the dolly back in Sunday and see if a empty U-HAUL truck was on there lot and to place the dolly in the back. That seemed odd to me considering any one could come behind me and take it back out. So I waited to return it Monday which I sure I was billed for another day. I burnt more gas in my van traveling around especially considering I live in the east part of town.

garrick E. 
Évaluation :
5

I like running this truck at this location cuz they're very friendly

Gary L. 
Évaluation :
5

Good service, respectful.

Perry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virginia N. 
Évaluation :
3

I've had good experiences with the location in the past but I was supposed to be able to do a virtual pickup at 8 am yesterday. This did not happen and I got a notification through the app that I would not be able to do this. But as I had planned on getting it at 8 I had movers schedules at 9. By the time I was delayed in even being allowed to pick the truck up til 9 and then there was no urgency in working through the people in front of me so it was 930 by the time I got to leave with the truck so I lost almost 20 % of my time with paid movers due to this.

David B. 
Évaluation :
5

clerk was polite and made sure husband had right hook ups. The connector cord looked frayed so he put a better wire on to make sure we wouldn't have a problem.

TOM Q. 
Évaluation :
1

Will never use uhaul again

nic D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WANDA L. 
Évaluation :
5

Not much improvement needed top notch customer service

robert P. 
Évaluation :
5

You're charging too much money for the mileage

Gary L. 
Évaluation :
5

Why are there no jacks or anything to assist in lifting and lowering when not connected. Makes no sense to me.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMAN RICHARD S. 
Évaluation :
5

Put ramps on your 19 trucks cause I hit my knee on the hitch an got hurt bad plus hard to put heavy things on an off without a ramp to walk up an down

Wilma T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devlyn B. 
Évaluation :
3

The reservation was a MESS. I reserved online. It was VERY easy and the reservation said to go to a specific address. I went there, but they said they had 4 reservations for 2 car haulers. The location called U-haul and they said to go to another location. I wasted at least an hour driving to 2 locations.

Mark P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan O. 
Évaluation :
5

The process was was very easy and they were very helpful

Joseph F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RENE N. 
Évaluation :
5

Customer service at Affordable Muffler is above and beyond

charlotte C. 
Évaluation :
3

Keep reservation

sherry M. 
Évaluation :
5

My only complaint is that I payed 7,00 $ for a moving dolly that was NOT in the truck. The online rental service was very convenient and easy to use.

andrew F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

steve K. 
Évaluation :
5

On the website it want clear the time they closed vs the time they stopped taking reservations.

Martin H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Justin P. 
Évaluation :
5

Upfront and honest.

suzanne M. 
Évaluation :
1

Have your employees inform the customer if you don't return at the location that you rented it from that you will be charged an additional 229$ for out of town use. I would not recommend them to no one!!!!

carol B. 
Évaluation :
1

Have considerate respectful employees. Dont steal from your customers and then kick them out when they confront you

Tanisha G. 
Évaluation :
3

Friendly and fast service

Leisa M. 
Évaluation :
5

The Manager/Vice President was a beautiful, kind, and respectful man.

madeline M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby A T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Althea M. 
Évaluation :
3

I was charged for fuel, when I replaced the fuel to over the original level

Verna O. 
Évaluation :
2

Why charge after hours access for a rental unit? Thats my items I put in there. I should have 24/hour access to my own stuff.

LAURA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virgil H. 
Évaluation :
1

Waited 2 hours for equipment to get there. UHaul over charged me 40,00 $ from the start on the rate of the truck. Didn't have a 20 ft, give me a 26 foot.. that got 6,4 miles per gallon. Uhaul give me a 50 refund after charging me another 5,08 $ on miles plus 0,3 tax so over charged 40,00 $ from the start & also charged 5,38 $ on miles.. how was any “credit shown” 4 $. & some change.. sad

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Selvina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
5

Got a 4 x 8 trailer to transport a lawn tractor to Michigan one way for the daughter but it was too small. Went back next day and dealer got me a 6 x 12 for the same price. Fantastic job and many thanks !!!

Thomas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin V. 
Évaluation :
3

I needed a dolly to move and they didn't have one.

Regina N. 
Évaluation :
4

It was all just fine thank you

linda W. 
Non reviews have been submitted for this location.

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