The employee met me at my vehicle before I got out and greeted me with a smile. The return was in a small location, but had room to maneuver without any interference. Merci!Andre H.
Customer Reviews for Affordable Portable Buildings
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Huntsville, AL 35816
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 11/29/2021 - 11/30/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.RANDY S.
Le client n'a pas laissé de commentaire.Jacob F.
Very helpful, qucik.Terri B.
It was fine.Jerry M.
The lady helping me was nice but I couldn't get over the mess of the office and the overwhelming smell of dog pee.Treavie A.
Thanks, the app was easy to use and made the pick up process simple.brian C.
Le client n'a pas laissé de commentaire.Alexander C.
Le client n'a pas laissé de commentaire.Leroy C.
Fill the truck up with fuel so there's no mistake on how much to be put back inGregory B.
Le client n'a pas laissé de commentaire.Christy A.
RENTER BEWARE!! Very disappointed about the overall experience, the U-haul roadside assistance was terrible. We spent 5-1/2 hours on the side of the road when a tire blew out. I asked the rental agent about a spare but no spare tires are ever included when you rent from U-Haul. An very long time on hold waiting to speak to an agent for assistance.The U-Haul people sent the wrong tire size to the Roadside GCR people which added even more time to our wait on the side of the highway while the repair people drove 25 miles back to get the right tire. A U-Haul rep argued with us about our location. A U-haul rep promised to reimburse for a hotel and a meal for our extra day on the road due to the breakdown but it never materialized. Renter beware!!Ron L.
Very Friendly.Mary M.
Thoroughly review customer orders so that all the equipment they need is readily available.Samantha A.
Le client n'a pas laissé de commentaire.Christine K.
The sales rep was very nice and professional, hard worker. Location was very easy to access.LATANYA P.
Le client n'a pas laissé de commentaire.JAMES ALBERT G.
Le client n'a pas laissé de commentaire.Alexander A.
Clean out the truck insideKimberly D.
Customer service was excellent. I will recommend family and friends.Randall S.
Light was out in back of truck, office was a shack and ran down but lady was super nice. Reservation was all screwed up....horrible experience!Jovonia M.
Le client n'a pas laissé de commentaire.Byron D.
Le client n'a pas laissé de commentaire.Carolyn S.
Le client n'a pas laissé de commentaire.Tiffany W.
Le client n'a pas laissé de commentaire.Brett A.
Le client n'a pas laissé de commentaire.Jennifer W.
The AC would shut down every time I went up any size hill and came back on once I got to the top and started down. This means 4 1/2 hours out of a 9 hour drive was without the air conditioning working. Very inconvenient since it was over 90 degrees. Other than that the uhaul did fine.Stephen L.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.john F.
Le client n'a pas laissé de commentaire.Tim K.
Le client n'a pas laissé de commentaire.Ashley M.
The lady came straight out the door when she saw me pull up with the UHaul and she was extremely nice!Kathryn W.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Christopher S.
I showed up at 4:40 p.m., which was before the stated closing time. NO ONE was there to help me check the tow dolly back in. If the location is supposed to be open, why was no one there??Paul M.
The lady working the office desk is so nice and really worked hard to make sure my rental experience on the front and back in went as smooth as possible. I was surprised to see that she was on-site when I showed up to drop off my equipment on a Sunday afternoon. I realize it was only a coincidence...but she made sure that I was checked out and sent on my way most expeditiously. On another note....I wish that the online turn in feature was more reliable and easy to locate on the Uhaul.com website. Was impossible for us to locate on my smartphone.Walter R.
Le client n'a pas laissé de commentaire.Mable H.
Le client n'a pas laissé de commentaire.Mattie B.
The inside was disgusting and had dog hair, tiny bugs flying around. I was charge a price different from What I was quoted. Overall experience was terrible.Darnea W.
I had a great experience working with this Uhaul location! The staff was very nice too!Sharla G.
Le client n'a pas laissé de commentaire.Zonna N.
Le client n'a pas laissé de commentaire.Zachary R.
First location was a joke with no help so I left to a second location. Every thing was fine except the brakes were badChristopher G.
Le client n'a pas laissé de commentaire.robert G.
Le client n'a pas laissé de commentaire.Austin J.
Le client n'a pas laissé de commentaire.susan G.
steal money from you and refuse to check in my truck from a out of state moveTERRY B.
Le client n'a pas laissé de commentaire.Evan J.
Le client n'a pas laissé de commentaire.William J R.
Great service!DAVID S.
They had all the moving blankets and the appliance Hand truck ready to load and hooked up the trailer for me. Very easy!Eric M.
Le client n'a pas laissé de commentaire.Nelson S.
Le client n'a pas laissé de commentaire.Roger W.
i would recommend this location, if the others were out of what I needed. Building was filthy. Truck had water inside cargo area. Mileage was different on truck, than what was on contract. Emma was very nice though.Joe A.
Gave wonderful customer serviceBetty A.
The physical location appears junkie andi unkept. The service provided by the staff was excellent.sibyl B.
The lady that helped us was very efficient and helpful as well as proffesional and niceNanette M.
Lady working location was awesome!Doug B.
Poor wiring created issues during trip.Suzanne S.
Personnel were very unprofessional. Facility was dirty and poorly furnished/maintained. When I arrived at 0800 to pick up my vehicle, they were cooking breakfast, in an electric skillet, on a desk in the office. I won't use this location again!Gary S.
Le client n'a pas laissé de commentaire.Barbara B.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.Joseph A.
I was very disappointed with my experience at U-Haul. Although this is not the fault of this specific site, I was frustrated that I booked my truck at a location near me and showed up at the time of my rental to be told that my truck was at a different location across town. The location I was sent to was in a rough area of town, and the office was sketchy. The staff at the location were helpful and got us squared away quickly, we were grateful for that.Lindsay D.
I showed up, was unhitched and on my way in 10 minutes. They were ready for me and fully prepared. You couldn't ask for better service, at both ends.jon S.
Location dirty; poorly staffed. Woman in office did not know how to unhook trailer transport. It just needed lubrication/spray as I had to go other location causing incovenienceISSIAH C.
I returned the trailer at 4:45 pm on 12/17/2015. No one was there. I was told someone would be there until 7 pm. I called the U-haul on University Ave. they told me to disconnect it and leave it there. I told them I am a 67 yr old disabled woman and I don't know how to do it. I had to walk next door to a tire shop and ask a worker to do it for me. I was also quoted 54,95 $ for the rental . When I rented the trailer I asked Emma about the 109,00 $ charge. She told me that was the reserve amount if I didn't bring it back on time before 6:45 pm. Then I see the charge remained the same and I had to find someone to disconnect the trailer who doesn't even work for Uhaul. I am placing the amount charged in dispute. I was told by the Uhaul on Unuversity Drive and the one on Jordan Lane my charges would be 54,95 $. You can contact me. You need to tell the truth to your customers.SIDRIG A.
Le client n'a pas laissé de commentaire.Jason O.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.matt T.
It was an after hours drop off. All went fine.CHRIS B.
Le client n'a pas laissé de commentaire.Carlos B.
A/C broken, squealing in rear brakes, sticky spill on console that hadn't been cleaned up.JIMMY B.
We made reservations to pick up a 15 foot truck on Jordan Lane and when we got there to pick it up they would not let us take the truck even though I already paid for it through the 800 number and we had to sit there until well after 6 o'clock that was completely unacceptable.CANDICE F.
i only had the tow dolly for 3 hours, and had to return it by 9 pm the same night because the dolly was scheduled for another customer the next day at 8 am. i think that my charges need to reflect the amount of time i used it, say about by the hour.Jay G.
The lady working the desk, Emma, was extremely helpful and went over everything with us in detail.JAMIE W.
Le client n'a pas laissé de commentaire.laurel G.
Le client n'a pas laissé de commentaire.MICHAEL R.
Arrived at 8 am as I was supposed to, but facility was closed. At 8:30 a worker from the business next door told me to bang on door because the people that run the business live in the back of the store! When I did they came from the back room and stated they were out late the night before! It was their fault that I was late for an appointment that afternoon! This is the second rental in a row that I have had less than professional experience with haul!!! I will definitely look for other rental options other than uhaul in the future!!!!Tim C.
Le client n'a pas laissé de commentaire.BRANDON L.
they were very informative and helpful will use them again!!!!!kenneth L.
None at the moment.FRANKLIN J.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.DORETHA R.
Le client n'a pas laissé de commentaire.MARA R.
The cashier had no knowledge of the product. The fees and rules weren't explained correctly. I knew I would have a late fee but it ended up being twice what I was told it would be.KAITLYIN F.
They went above and beyond to help my mother set up the car dolly and load her car onto it.SAMANTHA G.
Très professionnel et serviable!JAMES V.
Le client n'a pas laissé de commentaire.JOHNNY E.
Excellent experience!Dwight P.
Le client n'a pas laissé de commentaire.DANIEL L.
customer service was outstandingDAVID R.
Was a very pleasant experience and the girl in the office was outstanding!!ROBIN V.
This location was difficult to find and no where to leave the truck because the building was blocked off as if they were closed.MICHELLE P.
The young lady who handled my transaction was fantastic!!GEORGE M. S.
Le client n'a pas laissé de commentaire.BRENDA C.
Le client n'a pas laissé de commentaire.DOUGLAS N.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.EMILY M.
Le client n'a pas laissé de commentaire.Ashley S.