Évaluations des clients Affordable Storage Settegast

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Affordable Storage Settegast

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Mehmet Y. le

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I went there at 8am, it was like a room of a house. Door open but no one in and out. There was a ring inside, called no reply. Left the equipment myself in the area and dropped a written note on the counter with my contract no. I was one day late which should cost $20 but was charged $30 on my card. Probably they processed it after an hour o two and added hours on the return time.

Randy B. le

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Nice and easy transaction. Thanks

Kene O. le

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Excellent customer service

JOSH N. le

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Le client n'a pas laissé de commentaire.

Teymur G. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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I have no complaints about this location. I was a little thrown off by the drop off process. The drop off lot was a little further down the road from the address on the reservation (at least according to my GPS). No one was at the lot to verify me dropping off the trailer, but I called the number and was able to speak to someone. No complaints at all. Just figured I would share this in case someone needed to know.

fernando v. le

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Le client n'a pas laissé de commentaire.

DAVID M. le

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Was there last minute when an emergency rose. Brandy was amazing and a pleasure to deal with!

Vitaly S. le

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Le client n'a pas laissé de commentaire.

takisha h. le

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Very polite. Helped us out alot . will be using this location more often

Gail C. le

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It was not the closest location.

Patrick H. le

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Not the location I set up. I was told of the new location when the customer service rep called to confirm reservation. It was outside of town and the facility was not well maintained. I didn't feel comfortable doing business with them.

kip B. le

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Le client n'a pas laissé de commentaire.

john m. le

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Cable was off track on left side of door. Son-in-law repaired.

james S. le

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Service was excellent and very curtious. I don’t know how you could improve “excellent”

Paul S. le

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Le client n'a pas laissé de commentaire.

Joann B. le

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I was very upset with UHaul reservations. I did not receive a call to verify the location closest to Katy TX after the online reservation. We had to contact the phone number provided. It took over 30 minutes and several calls to verify everything was set up. The requested location had to be changed to a location that was way far away from Katy and no where close to where we requested. We had to use two toll roads to get to the location. When we got to the location the UHaul internet site was down. It took us from 10am to 1pm to pick up the truck reserved. The lady at the location was great and very apologetic, but we were already frustrated. The first truck had a check engine light on and they had to move us to a different truck. All in all, one of the worst experiences with UHaul I have had since using them for several rentals, though the lady at the location itself was great.

Daron D. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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Le client n'a pas laissé de commentaire.

David M. le

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Smooth check in/out. Definitely will consider coming back!

simon j. le

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Staff went above and beyond to accommodate my moving needs! 100% satisfied

Fred J. le

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Le client n'a pas laissé de commentaire.

Francis S. le

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Le client n'a pas laissé de commentaire.

Mark N. le

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Facility currently under construction but staff and equipment were excellent.

VASILY E. le

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This is by far my favorite u-haul location. Very friendly stuff and personal attention. Thank you

Justin M. le

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Friendly and professional staff. Glad I chose this location.

Cecilia C. le

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Le client n'a pas laissé de commentaire.

Lana P. le

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Customer service awesome. My pick up location was changed and I was not excited about that but this location stayed late for me.

Roberto S. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

David B. le

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Easy dropoff. Never left the parking lot.

Joshua G. le

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Le client n'a pas laissé de commentaire.

Karen T. le

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The location was very close to my home. It was a quick in and out rental. It was a last minute decision to move my daughter with a Uhaul because of the non-stop rain in the Houston area. She did not have much, but we did not want her bed and other items soaked in the rain. It was a very good experience.

Reggie C. le

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I have no complaints

BOB D. le

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Not sure. All went well.

RODNEY C. le

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Le client n'a pas laissé de commentaire.

Dan L. le

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The office was a complete mess. The door was unlocked however no one was on location during business hours to check in the vehicle. When I called the number, some other company answered the phone. I will never choose this location to again.

BRIAN S. le

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Le client n'a pas laissé de commentaire.

Dan H. le

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Everyone was nice but I just wish it could have been the location that I picked originally.

Jorge C. le

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Great Service. Great Experience. In/out in less than 5 minutes. Personnel answered phone at first/second ring, gave me instructions and information I asked. Definitely I will come back when I am in need and refer all my friend there.

Joseph N. le

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Le client n'a pas laissé de commentaire.

Scott P. le

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Le client n'a pas laissé de commentaire.

LaToya R. le

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I really appreciate the help I received when returning the truck. We were by ourselves thinking we needed help with a few things with the trailor but she and I could make a Great team. Don't ever change!

joyce r. le

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Le client n'a pas laissé de commentaire.

Micheal L. le

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Le client n'a pas laissé de commentaire.

Clinton R. le

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Le client n'a pas laissé de commentaire.

Shelton F. le

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Le client n'a pas laissé de commentaire.

MICHAEL M. le

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Super quick and easy. I needed a car dolly and they had one on hand. they had a large selection of truck sizes on hand. I would definitely rent here again.

sherry p. le

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Brandy (I think was the young lady I dealt with) was excellent... she did an awesome job for me...

VASILY E. le

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Love this location! Thank you

John S. le

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Le client n'a pas laissé de commentaire.

Richard R R. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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None

Bob M. le

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Le client n'a pas laissé de commentaire.

VASILY E. le

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Have a walkie talkie at the office to page the person

Shawn Z. le

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Le client n'a pas laissé de commentaire.

maricela f. le

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Le client n'a pas laissé de commentaire.

STEVE S. le

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Le client n'a pas laissé de commentaire.

william d. le

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Only dropped the truck off after hours at Affordable Storage. No interaction with staff as they were closed

Stein S. le

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Le client n'a pas laissé de commentaire.

KEVIN F. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Carlos was very professional and helpful with all my needs and questions. He represented U-haul well

judy d. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Le client n'a pas laissé de commentaire.

jessica m. le

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Le client n'a pas laissé de commentaire.

john m. le

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They are always awesome and extremely helpful.

Jaren H. le

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The pick up location was fantastic, but I have a complaint about uhaul's service generally. The location I reserved at (6x12 @ 9 am) did not have one. I called uhaul and was directed to another location. I was told I would receive a $50 credit because I was guaranteed a 9 am pick-up and by the time I was hooked up it was 10:30 and after driving to another location and making calls.

James B. le

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Le client n'a pas laissé de commentaire.

Sultan A. le

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Le client n'a pas laissé de commentaire.

Christina D. le

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Le client n'a pas laissé de commentaire.

Vadrian C. le

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Le client n'a pas laissé de commentaire.

latoya b. le

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Excellent customer service, will definently use this location again for all my uhaul needs