Évaluations des clients Affortable Auto Care

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Affortable Auto Care

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Christine G. le

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Horrible customer service! Scary and disgusting place

Tammy E. le

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Only one person could answer questions or take payment. When we picked up, that person wasn’t even there. No one helped with pickup and didn’t offer. Trailers parked on an incline making it hard for one person to hook up.

Jeffrey l. le

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The truck was clean and fueled, although I rented the vehicle to drive across four states - and there was no washer fluid at all in the windshield washer tank...I had to stop and purchase this on my way. I am not certain if this is the PU locations responsibility or not.

Mary W. le

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When I arrived at 8am the time I had reserved for online based on posted hours, they were closed until 8:30 am. When they opened the clerk said she didn't have a truck for me because her manager didn't bring her all the trucks she needed. I informed her there was a truck like I reserved outside and had to show her my reservation on her own computer.... she said she guessed she just give me that one, REALLY???? I had reserved it, if someone else came in behind me they probably didn't get their truck sadly. The truck had a dirty tissue in the cup holder, the back had some dirt in it. I have always used this location and will no longer do so!!

Kelly B. le

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truck tire only had 10 pounds of air and they could not fill them up nowhere to park when I returned it

Delphine G. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

John T. le

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I ordered blankets, but none were included in the truck. So please take that off my bill. The location is a bit shabby with wrecked cars in the lot.

robert l. le

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Love UHAUL will use again, just not this rental location.

Miriam S. le

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Le client n'a pas laissé de commentaire.

Rory T. le

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Le client n'a pas laissé de commentaire.

KWABENA Y. le

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you can't just charge exorbitant charges to once account for a snow day.

Cassandra S. le

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I have rented from this location several times and this will be the last time that I do. I have had many issues working with this place. This last experience the guy who came to open the shop showed up 30 minutes late. Costing me time and making me late to work.

Joe C. le

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The only thing we wondered about was the cleaning fee. Not a big deal.

FERN w. le

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Nothing.

Kyle G. le

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Even though I had a reservation for 8:00 in the morning made weeks in advance, I had received a phone call at 9:00 the night before telling me that the location and vehicle had suddenly changed. The lady gave me the name of an auto shop that Google didn't recognize so I couldn't even find it. Once I finally found the place there wasn't an employee that showed up until 8:40. Clearly, whoever closed the store the night before forgot to lock up because the door was open when I arrived. I talked to another customer who also had made reservations for 8:00 and had been waiting for the better part of an hour to get their vehicle. Just before 9:00 (an hour after my vehicle was supposed to be ready), the girlfriend of an employee showed up. From there, it took several calls to her boyfriend to get logged into their computer system. My rental was paid for, my license and info had been filled out weeks in advance, yet the "employee" somehow lost everything and spent another 20 minutes redoing everything. Once I finally got my rental, it was completely covered in snow and ice, and even though I paid extra for the dolly, they forgot to add that too. The tank was less then half full. After a long and stressful day of moving from the third level of my old apartment to a third story condo, the only thing I wanted to do was return the truck so I could take a nap. Unfortunately, I had to spend another 45 minutes waiting inside the freezing lobby of the U-haul place, while the girlfriend and employee tried to access my account. Needless to say, they couldn't figure it out and ended up having me write down my email address so they could send my payment info over. They never sent me anything afterwards. I know that moving is stressful even in the best circumstances, but this was the worst example of incompetence and disregard for professionalism I have ever had this displeasure of being a part of. I felt like I was on the short end of some sort of cruel prank. Frankly this was embarrassing and inexcusable. I hope whoever reads this takes some sort of action, because it probably won't come as any surprise that I will not support a company that disregards its customers needs so recklessly. I feel like the most accurate rating I could give would be zero stars...if only that was an option.

aaron s. le

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Le client n'a pas laissé de commentaire.