Évaluations des clients Airport Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Airport Storage

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Lisa G.
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Phenomenal! Thank you for making our move so easy. We will recommend using uhaul containers to our friends.

Michelle C.
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The employees at the Moving company were great!

richard H.
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Le client n'a pas laissé de commentaire.

Alan B.
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Le client n'a pas laissé de commentaire.

David P.
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I am incredibly disappointed in the quality fo service from UHaul itself, not this location. I needed roadside assistance and spent over an hour on the phone trying to get ahold of somebody before giving up. I tried the uhaul.com/help website and never got it to work. It just sent me to the main UHaul page over and and over again and never gave me a way to request roadside assistance. I tried the live chat and got ahold of somebody who over the course of nearly 20minutes managed to write to me about 3 times (not much of a chat). The end result of the chat is that she told me to call the roadside assistance number and that she couldn't help me. This despite me explaining that the reason I contacted her in the first place was because that number wasn't working. Your “roadside assistance” leaves a lot to be desired. I would have gotten better roadside assistance from a blind mute squirrel. UHaul sucks and has lost my business in the future.

David D.
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Le client n'a pas laissé de commentaire.

terry B.
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Le client n'a pas laissé de commentaire.

Ryan C.
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Le client n'a pas laissé de commentaire.

EDWARD B.
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Good

Zoe C.
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Le client n'a pas laissé de commentaire.

Henry L.
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Staff were great and accommodating.

Roxanne T.
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Ashley was great!! Van was great! I'll be sending a letter to CEO about my awful experience with Heather at a different location, 9th street, where my rental began. Heather is a manager and you would think she might know something about customer service....she doesn't!!

Amelia S.
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You provided ample furniture pads which was really considerate. Both drop off and delivery drivers of my U-Box were incredibly nice. Thank you!

Robert G.
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Le client n'a pas laissé de commentaire.

Christopher B.
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Helpful staff, prompt, easy checkout and return, plenty of stock- thank you!

Nicole C.
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The girls are phenomenal, I was running late and they stayed open so I was able to rent the cargo van and not have to wait until the next day. Super awesome. Thank you ladies!

Edward K.
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I'm not at all with your severs on Sunday the 21st of June. First your instructions sent us to the wrong U-Haul place. then when we found out where we were suppose to be it took us over an to finally get in the truck and go to our location. I would not ever rent another truck from you on a weekend. Help people were no help at all.

JOSEPH H.
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I was met outside the office at drop off location in Montrose, and check-in was prompt

Michael G.
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Wrong information about extra miles purchased. Talked into them and said if not used I would be credited.

Daniel L.
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Le client n'a pas laissé de commentaire.

rick M.
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Le client n'a pas laissé de commentaire.

Brandice H.
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The two employees seemed to be mother and daughter. From the time I arrived until we had the trailer to leave, we had to listen to them bicker back and forth. It was very unprofessional. I will not be using airport storage again.

brian H.
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All was great!

Keith J.
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Le client n'a pas laissé de commentaire.

Sean G.
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top notch moving services did a great job on the delivery end of things

Doug F.
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Le client n'a pas laissé de commentaire.

Kathleen T.
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The staff acted above and beyond to get me a trick in time for my move.

Jonathan T.
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The location is wrong on google maps and I let them know that, but the company or location might want to make sure that google actually updated this location on their maps.

chris F.
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Le client n'a pas laissé de commentaire.

TRACY V.
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Le client n'a pas laissé de commentaire.

Jackie B.
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Not a thing

Jeanine S.
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Customer service was great!

Avis G.
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Le client n'a pas laissé de commentaire.

Gary W.
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Le client n'a pas laissé de commentaire.

charles M.
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We would like to thank U-Haul for the service and help we needed in our time of need to get my daughter, moved back home while her husband is being deployed in the Navy. Thank you again

Jerry C.
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Le client n'a pas laissé de commentaire.

SEAN R.
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Le client n'a pas laissé de commentaire.

Louis R.
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Excellent family run storage and vehicle rentals. You become part of the family when you walk through the door. Great place!

CLIFFORD M.
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Not Much. Service was very good.

JAMIE J.
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Le client n'a pas laissé de commentaire.

Joel H.
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Le client n'a pas laissé de commentaire.

Elizabeth W.
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The lady there went above and beyond even helping us find the right trailer and truck after uhaul screwed it up! Also for getting us help to load a few heavy items that I could not help with because I am disabled!!! She was awesome!!!!

Keith R.
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Very accommodating by staying 30 minutes after closing due to my stupidity of losing my car key. Thank you ladies!

mike D.
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Le client n'a pas laissé de commentaire.

BRENT H.
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high speed internet

Derek M.
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Station was kit open at 9 am as advertised. I had to call CS for support. Upon arrival after 11 am I returned for my cash deposit. I had to listen to numerous excuses about “no cash”. The female manager was tellin BBw she would have to take cash from her other storage business. I didn't really care, I just wanted my deposit. Great trailer, just horrible experience on the return.

kathy A.
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Le client n'a pas laissé de commentaire.

Yvonne G.
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All good!

mark G.
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Le client n'a pas laissé de commentaire.

Robert C.
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returned trailer on Sunday so only contact was via telephone

Carol F.
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Le client n'a pas laissé de commentaire.

Tera W.
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Le client n'a pas laissé de commentaire.

Gail L.
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Uhaul is the way to go. Thank you for making my move easy. Nice, professional people working for uhaul.

steve C.
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I didn't have to wait and everything was smooth both pick up and drop off.

ELIZABETH M.
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Le client n'a pas laissé de commentaire.

rebecca R.
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Le client n'a pas laissé de commentaire.

Keith K.
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A very satisfied customer.

Charles A.
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The staff at this location were less than stellar and the smell of Pot was strong. The 6x12 trailer was not cleaned out when I picked up the unit. Since the U-Haul reservation system seems to send you to other locations to pick up the rented unit, when the unit you need and reserved is sitting right in front of the building (e.g. Colorado Storage, Montrose), I would close this location as there are two other U-Haul locations within 1/2 mile Airport Storage.

steve C.
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I recently rented a small trailer here and my experience was very good. The person helping me did a great job and it was a fairly quick pick up and return. She did 100% of the work. I will likely rent from this location for future needs.

Tom S.
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Le client n'a pas laissé de commentaire.

Nina G.
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Le client n'a pas laissé de commentaire.

Robert W.
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Le client n'a pas laissé de commentaire.

Tim R.
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Le client n'a pas laissé de commentaire.

Dale W.
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Le client n'a pas laissé de commentaire.

Tera W.
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Nice ladies!

Greg B.
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Le client n'a pas laissé de commentaire.

Michael F.
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Le client n'a pas laissé de commentaire.

Steve R.
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Very easy to get to and friendly staff.

michael C.
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Le client n'a pas laissé de commentaire.

Justin T.
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Le client n'a pas laissé de commentaire.

lora T.
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Great people! They always go out of their way to be sure all is perfect!!

Robert G.
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Le client n'a pas laissé de commentaire.

Keith K.
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Excellent customer service!

Kim N.
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Had to wait 30 minutes to get my truck because there was only one attendant and 3 people in front of me...one getting a truck and two arranging for storage units. But once I made it to the front the attendant was very helpful.

Elliott H.
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Le client n'a pas laissé de commentaire.

Bill K.
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Very nice lady helped us check in our UHaul truck we rented in Westcliffe Colorado. Since Westcliffe couldn't answer I asked her the question about insurance rates. She explained the difference in insurance rates and what it covered. Westcliffe man should have done this. She walked around the truck and looked at everything. At that time we noticed some damage on the side of the truck which lazy Westcliffe didn't do. Luckily it had been previously noted with a black "x". We explained that the truck was dirty when we rented it. After our use, we swept it out the truck. She was a great employee and would recommend this UHaul facility.

Jim G.
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Le client n'a pas laissé de commentaire.

Brett B.
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Le client n'a pas laissé de commentaire.

Amy H.
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Le client n'a pas laissé de commentaire.

Terry M.
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Le client n'a pas laissé de commentaire.

Chris C.
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receive a printed copy of contract and bill and be given a drop off location, not simply told "you will have to figure that out yourself on the road."

Margaret R.
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The young lady who helped us was so kind and so professional.

Kristi D.
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Staff was attentive, helpful and very pleasant. Made sure I was familiar and comfortable with vehicle and advice for appropriate mountain driving strategies. Thanks for treating me like family! And the peaches were a treat! Thank you.

Janessa M.
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Staff accommodated needs, but with significant prompting. They did not communicate with me unless I called despite the special circumstances and didn't seem to know what to do.

Randall B.
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Management was professional. Excellent customer service.

randall K.
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Le client n'a pas laissé de commentaire.

Gary S.
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Le client n'a pas laissé de commentaire.

ERICA H.
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Rockstars!!

Erica H.
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Rockstars!!!

Jason M.
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Buiding was dark and very hot inside.

Jesse P.
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this location needs to learn to live up to UHaul commitments. They called me the last business day before my pickup date and said that they would not keep my confirmed pick up time because they wanted to open up their business that particular date later in the day than their normal business hours. I had appointment arrangements and travel plans that I did not wish to cancel or adjust just because they were not in the mood to open up at their normal time.

Heidi D.
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The staff was exceptional! The site was clean, well maintained, the customer service was on point and the process was quick and seamless!

Kelly C. | Réservation |
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very nice , but charging me if I don't submit a review? shady.

Brenda B.
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There is an issue with my charges. I was told by the phone representative that set up this reservation after I was having trouble with a pickup location that I would have 60 miles. I only used 49 miles. I was charged 19 additional miles. Please remove that charge.

Niels M.
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Le client n'a pas laissé de commentaire.

lindy s. | Réservation |
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Moved in a day late (my doing) and all went smooth.

Denise K.
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Le client n'a pas laissé de commentaire.

Frank L.
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Very helpful staff, service was great.

Frank L.
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Great service, very helpful

Leah C.
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Very helpful. Tera was seriously the best. After having my truck reservation through another company canceled by them twice, Tera was able to get me a truck and trailer the same day (which was the last day of my apartment lease). She is absolutely the most helpful, most friendly person at uhaul and she saved my move. Literally saved me from being homeless while waiting to find a truck. She needs a raise.

Frank L.
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Excellent customer service and very friendly and helpful.

David V.
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Le client n'a pas laissé de commentaire.

Dan L. | Réservation |
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Very helpful staff.

CHRISTINA A. | Réservation |
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Did not use storage unit because I was misunderstood on the free rent. She was willing to work with me but I didn't end up needing it

DANA H. | Réservation |
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Staff was friendly and attentive.

Non reviews have been submitted for this location.

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