Customer Reviews for AJ Service Repair
(Concessionnaire U-Haul dans le voisinage)

292 évaluations

39 Fairforest Way   Greenville, SC 29607

(864) 438-0832

Heures d'ouverture de l'établissement

  • Lun : 9h am à 3h pm
  • Mar : 9h am à 2h pm
  • Mer : 9h am à 4h pm
  • Jeu - ven : 9h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/21/2022: Fermé
  • 5/29/2022 - 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(864) 438-0832

39 Fairforest Way
Greenville, SC 29607

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 9h am à 3h pm
  • Mar : 9h am à 2h pm
  • Mer : 9h am à 4h pm
  • Jeu - ven : 9h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/21/2022: Fermé
  • 5/29/2022 - 5/30/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Rien

John R. 
Évaluation :
4

After hours drop off but went smoothly

Scott C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHEL H. 
Évaluation :
5

I'm still waiting on you guys to Reimburse me. You guys charged me for 20 miles and I only went 7 miles. Merci.

Scott E. 
Évaluation :
4

I will only use U-Haul as a last resort. Grossly overpriced.

Charles A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK C. 
Évaluation :
3

Mobile check in was delayed for more than one hour because the folks at location placed a padlock on truck that was impossible to open with the code that was sent.

RICHARD M. 
Évaluation :
5

Good experience!

Savanah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle N. 
Évaluation :
2

Overall, very disappointed with this rental. Location for pick up was switched without informing me. Equipment was not ready for pick up, and several supplies I had pre-ordered were not available. Staff attitude was indifferent. Would never rent from this facility again and doubt I will ever use U-Haul again!!

Stephan H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve A. 
Évaluation :
3

I had to replace a windshield wiper because the one that came on the rental was worn out, tried calling AJ Service, left a message, but never received a return call

Trey S. 
Évaluation :
5

Merci

DEBORAH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth G. 
Évaluation :
5

Check Uhaul to make sure it's operational before assigning it to a customer!

Quentoria J. 
Évaluation :
5

Went above and beyond!

Mindy J. 
Évaluation :
5

Everyone and everything was great

Linda M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Henry W. 
Évaluation :
5

Nice newer truck. Road and drive well.

Raymond C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Grant M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teddi R. 
Évaluation :
2

They have charged my card TWICE for $175 tying up my money and stopping my phone bill from being paid. Very dissatisfied.

DAMION T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYRUS R. 
Évaluation :
3

I was still charged for the appliance dolly when I told the guy that we had changed our mind he said he would take it off however I was still charged for it.

PENNY W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS B. 
Évaluation :
1

lOCATION DOES NOT OPEN UNTIL 9 AM. THERE WAS VERY LIMITED PARKING. WE HAD TO RETURN THE TRUCK VIA UHAUL SHARE

Dawn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANUS F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karleton P. 
Évaluation :
5

Nothing. Had a really smooth time with the pickup and had no problems whatsoever. The location I picked up the truck was convenient and the lady that worked the front desk was kind and professional and easy going. Really would recommend.

RYAN S. 
Évaluation :
4

Front of location was below par wrecked vehicle in front of building equipment block in difficult to maneuver truck

MICHAEL W. 
Évaluation :
3

Both locations were fine and not an issue in terms of the experience. The biggest issue I had with this rental pick-up with the process through the link sent. It should be advised when making a reservation that there will be multiple steps to work through that can take time - especially the part about having to submit references and wait for an approval. From the time we pulled into the parking lot till the time we pulled out, it took us almost 45 min because of glitches with the system and having to start over and wait for these approvals. Was frustrating You should be able to put references in and be approved at the time you submit the reservation rather than at the pick up time.

Heather P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gaines S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOGAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOIS F. 
Évaluation :
5

Nothing, everything was good from beginning to end.

COREY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
5

It was fine. Everything was as promised no issues at all.

Gene M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaundrecus E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY J. 
Évaluation :
5

I requested 10 blankets that were not in the truck

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GUSTAVO P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anatoly U. 
Évaluation :
4

They put the wrong trailer nber on the rental agreement

FRANK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JASMINE M. 
Évaluation :
5

Very friendly and professional experience. Would recommend and use again. Merci.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kim S. 
Évaluation :
5

People at location were great. The truck was not entirely clean. I have volumes about this point. Windsheld was okay, interior of cab, okay, interior of truck just okay. nothing big, but just okay. I know there is ofter quick turnaround, but I would have liked to see a cleaner truck. This location runs a very organized and professional operation, and do not want to take away from this favorable point. Another issue, I have an android phone. I pick up at 7,3am, and they open at 9am, so I needed to check in through my phone, which was not easy, but rather a disaster. I followed all instruction, and then it said can't find your locataion, I call live chat, and told this helpful woman that my location was on, yet she couldnt make it work via my phone, and I hit a wall. If my wife wasn't with me and used her iPhone, I could not have gotten my truck out until the shop opened, and this was not acceptable. PS your choices for answers in above are too limiting. At least offer a write in option. And Your website has bugs. Please, please look into this situation. Merci.

michael S. 
Évaluation :
3

I paid for a dolly and it was not in the truck... very disappointed with that. Had to lift everything by hand

Taylor C. 
Évaluation :
5

Very easy transaction!!

WINBURN S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAWSON W. 
Évaluation :
4

Very helpful, courteous and professional

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS A. 
Évaluation :
1

She didn't come out to the truck with us until we told her we couldn't get the back door up. What U-haul dealership doesn't sell locks or no furniture pads?

EUGENE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN K. 
Évaluation :
5

Easy to work with… very nice

STACEY P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris D. 
Évaluation :
2

The cab was filthy dirty, every time I lifted the center seat console black goo leaked out, there was food and trash in the truck. It was very nasty!!

Linda H. 
Évaluation :
2

Whole experience was time consuming and unpleasant. An 8am pickup turned into a 9:15am pickup. I did the mobile pick up. The link in the confirmation email would not work. May account showed I didn't have a reservation even though I had a confirmation number. I had to call customer service 3 times in order to get into the truck I reserved. Returning was the same mess. Account didn't show I even rented the truck. I had to call customer service twice to get the return to work. It was frustrating.

Michael S. 
Évaluation :
2

The store was dirty

CARLOS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNIE H. 
Évaluation :
2

I rented a pick up truck and it did the job fine and drove well but is stink like a dead body had been in it ! I had to rube with the windows down on a 90 degree day. The location was a dump, some kind of mechanical shop. However the lady who took care of me was super nice and got me on the toad fast, she was the best part of my experience.

MICHAEL D. 
Évaluation :
5

Terrific drop off experience.

John L. 
Évaluation :
1

Awful experience. I have rented from uhaul for over 10 years. When you pick up the trailer on tuesday and have a 2 day rental and drop it off after hours on thursday it has never been an issue. Aj service charged me an extra $69.91. I will never rent from this location again and I will make sure everyone I know will never give this location business. Hope the extra $69,91 they took was worth it

RYANWILLIAM S. 
Évaluation :
5

The location was excellent and a person was there off hours and helped me. Awesome person

Greg G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LONNY D. 
Évaluation :
5

Great Customer Service

ELGIN W. 
Évaluation :
1

I was not able to use my first choice facility. The facility I was sent to was messy. The counter person was late for work. They facility had no blankets. I had to drive to my original choice location to get blankets. I was not instructed on identifying existing damage to vehicle, so when returning the vehicle I was questioned on all damage to the truck. When I asked for help on how to load tow vehicle the counter person handed me a booklet and said they cannot assist customers. This is very poor business.

Gerald W. 
Évaluation :
5

Good service! I recommend this location.

SELENE S. 
Évaluation :
5

Excellent service à la clientèle

RONALDO M. 
Évaluation :
1

Didn't have either of my dolly rentals I pre paid for. 1/10 for this location. Very pathetic service overall

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYANT J. 
Évaluation :
3

Was not given credit for putting extra gas in truck. When I asked the woman at the desk, she told me u-haul does no such thing, even though I offered to show her a contract where I had received credit from U-Haul before

TYWAIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY D. 
Évaluation :
3

I wish the representative told me this location would be closed and I would have to do self check out but she didn't. So dry on the phone. On top of it all, the truck was dirty! Not saying that it's a deal breaker but I do not want to be charged for red dirt! I don't have a dirt yard. Plus the lock in the back was extremely hard to manage. I had to get a stranger to help me!

Fallon H. 
Évaluation :
3

We use the app to sign at the location , however All we had for service there was 3G on our phones. It took just under 40 minutes to get through the process, which we found unexceptable. The cost was acceptable but just wasted too much time there, on return met a workman there who said they had WiFi but we were not informed of this. Just not the best experience

Michael S. 
Évaluation :
1

charged me for stuff i didn't use as well as bad service

savanna K. 
Évaluation :
4

When I ordered the truck I also reserved a hand cart/truck and blankets. The original pick up location switched me to another location. That location didn't have the hand truck or blankets. It seems that if you reserve something it should be made available, regardless of the pick up location. Also, the truck had leftover trash, including a face mask and empty drink bottles. Very unsafe during COVID. The headlights were pointed up too far, so it was very difficult to see the road in the rain, fog, and ice through which we had to travel. Overall, we got the job done, but it should've gone more smoothly.

BRYAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake M. 
Non les évaluations ont été soumises pour cet établissement.

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