Le client n'a pas laissé de commentaire.Brian M.
Customer Reviews for AJs Rentals LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Scottsbluff, NE 69361
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
8h am à 12h30 pm / 1h30 pm à 5h pm
- Samedi :
9h am à 12h pm
- Dimanche :
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Owner was awesome!!!Stacie K.
The drivers seat could be replaced in that unit. It's really broke down on the right side. It causes the driver a bit of an issue.JASON R.
1st time renter,used the trailer as my storage shed on a construction project. I drove it maybe 2 miles. They kept being vague on pricing, like I was being played. I called to find out how much it would cost to keep it a day or two longer and they said maybe $10 dollars a day. So when I turned it back in they charged me around $80 more dollars??? And some how the safeTow coverage went from $8 to $56 on a trailer that I put 2 miles on. The whole experience felt like a scam if this is common business practice it's one and done for me. If friends, family or I ever need to rent something again I will tell them anyone but U-haul.Bryan G.
AJ's was awesome to work with. Not much room to improve.Karon R.
Gentleman was very rude on the phone when I called to confirm our order because there was a misunderstanding about pick up location and pricing. Also, We asked for a dolly to carry things and was not given one.Amber D.
I had no appointment.The location said they were open at 8:00 had to wait util 1:30 before the guy showed up. No worries, he was very friendly and hooked up the car dolly for me.Dan B.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Derek F.
Le client n'a pas laissé de commentaire.Dave G.
Le client n'a pas laissé de commentaire.Colby B.
Le client n'a pas laissé de commentaire.Mike E.
Have the vehicle clean. The windshield had a ton of bugs on it.Norma J.
The only thing that I did not like was the online checkout system. I didn't do it right and was confusing.Leslie C.
Le client n'a pas laissé de commentaire.esther M.
Accommodated my reservation with a larger trailer. Got my stuff moved and that's what mattered!Randy T.
I was doing paperwork. My husband who had a stroke was asked to hook it up. I overheard and told him that all the times I used trailers that they were hooked up and inspected. He replied he could the first time but after that it's our responsibility. When I got it home to start loading, there were 2 carts and a yellow in the back. My husband said the guy didn't lift it , so he didn't realize they were in it. We told to take it to Tecumseh NE location. He returned it and they no longer accept uhaul equipment. He then returned it to Auburn only to find building had burned down. He ask locals where to take it and finally got it returned. The 2 dollies and rolling cart took up a lot of space I needed and had to return it elsewhere took up extra time and expense. Quite a run around. Very frustrating.GLORIA L.
Excellent service à la clientèleJohn W.
If you take a reservation you should honor it. I had to drive 200 miles one way from Nederland Colorado to Scottsbluff NE to get a trailer because YOU cancelled my reservation 2 days before pickup. Who in their ever loving right mind would take more reservations than equipment? The pick up and drop off places were great, but U-Haul of Colorado is a joke and it probably applies U-Haul nationally.Phil W.
We had to fill gas tank back to 5/8ths of a tank ,gas gage had a delay and filled it clear full,asked the place we dropped it off for reimbursement. We where told good luck to call corporate office , he could do nothing about it. Some one owes me a refund.pS when we rented trailer it had a handcart in it no mention if that.It was rolling around in back insured. I was honest and returned it to you.Will you now be honest and refund me-thank youROBERT H.
They had just moved to this location. Was a little disorganized....no biggy.DUAYNE O.
They cannot seem to track their equipment. They supposedly had two appliance dollies in stock but were unable to locate either. I had to essentially hunt one up myself using 'traffic', which was no help because they referred me to the dealer who couldn't find their equipment. Traffic then referred me to another uhaul location, and this person couldn't get me a dolly but helped me hunt one up with another dealer. Seems to me the first dealer should have done that.alan S.
Le client n'a pas laissé de commentaire.Leonard G.
The drop off location was hidden, there wasn't a key drop off so I had to drive around to the front of the business and still found no key drop box. There was however a metal crate that was labeled rental drop box, but it wasn't locked so it seemed as though it wasn't the right place to put keys.Garrett T.
Le client n'a pas laissé de commentaire.Amy S.
Le client n'a pas laissé de commentaire.Lisa B.
Good as is.PAUL D.
Great location, customer service was exceptional and very understanding tour needs. Would highly recommend.AJs R.
This vendor over charged us ,I can't believe he would charge my account that much per mile only had a very small truck to move my single daughter with seven kids from Cheyenne to Gering when most decent vendors don't charge per mile.i will spend a great deal of time on social media notifying people of this theftTerry P.
Le client n'a pas laissé de commentaire.John W.
Mark down correct milage before anyone else rents truck. And mark down correct fuel levels. Clean out truck.Travis T.
Have a clean truck ready to go that does not have an inch of dust in it that was very annoyingRyan M.
Everything was great no problemsTheodore L.
great guy really friendlyKurt L.
Le client n'a pas laissé de commentaire.Richard A. F.
Le client n'a pas laissé de commentaire.CHAD C.
Le client n'a pas laissé de commentaire.Kyleigh S.
Le client n'a pas laissé de commentaire.Rita B.
Le client n'a pas laissé de commentaire.Christopher S.
This location had great staff and worked with us in a difficult time. Worked with us to get the job done and were very understanding.James C.
Le client n'a pas laissé de commentaire.Pauline N.
Trailer had come back from previous rental damaged.... Bryant did a great job of pointing damage out and made sure this was documented. Trailer was returned dirty on previous rental and Bryant cleaned it out for us. He did a great job!Eric M.
Rude, Accusatory Staff and Manager until he read the comments in the computer to verify what I was saying. I wouldn't give them the time of day let alone my business again.LIZ M.
Don't let bigots rent out your equipment!!James G.
Great guy Great place to do businessKrisri H.
Le client n'a pas laissé de commentaire.Kyle W.
Le client n'a pas laissé de commentaire.paul S.
Le client n'a pas laissé de commentaire.Thomas C.
Keep up the great workTerry S.
Le client n'a pas laissé de commentaire.Ashlyn Y.
Le client n'a pas laissé de commentaire.Megan B.
Le client n'a pas laissé de commentaire.Harley Y.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Michael H.
Everything worked great.larry S.
Le client n'a pas laissé de commentaire.michael S.
Le client n'a pas laissé de commentaire.Zeth L.
Le client n'a pas laissé de commentaire.Rich P.
Le client n'a pas laissé de commentaire.Douglas O.
Le client n'a pas laissé de commentaire.Stephen w R.
Le client n'a pas laissé de commentaire.Daniel B.
Overall, the truck worked out great. Easy mobile app return process too.Kirk H.
When I got there, the gentlemen was ready to help, the U-Haul was perfect & the price was great for the big size I got, lol. I'd call if you need help moving!courtnee F.
Le client n'a pas laissé de commentaire.Benjamin K.
Bryant got me a truck on short notice during a blizzard. Thanks again.Don K.
Le client n'a pas laissé de commentaire.Danny T.
Very helpful staffCharley P.
We moved from Nebraska USA to Saskatchewan, Cut knife Canada.We had absolutely no problems what so ever.Thank you U Haul for this service.We saved tones of money and had a save journey.Leandri O.
I was supposed to be called on 7-29-19 regarding the tow dolly location. No one called so , I was forced make numerous calls to locate the equipment as time was getting very short. On the up side, the dolly was in excellent shape without so much as a lighting problem. The dealer was very helpful.Randy R.
Le client n'a pas laissé de commentaire.Denise J.
Le client n'a pas laissé de commentaire.Christina K.