Terrible!!! We rented with this place through uhaul. Showed up to move some things in (date and time confirmed on the confirmation email), uhaul truck full, at the gate and NO ONE is there. No one answers the phone. What were we supposed to do with all of our stuff?? This was such an expensive experience we will NEVER give uhaul another try. Much less this storage. Uhaul did nothing but pass the blame to the storage place and would not take any ownership over who they contract with. They did absolutely nothing to make any of it right and we, of course, never heard from the owner of albertville storage either.
Tola O | RéservationCustomer Reviews for Albertville Storage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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When i called i always received immediate attention to my issues and answers to my questions, great staff!!
PETE N | Expérience généraleGreat storage, easy secure access, wonderful experience!
MATT R | Expérience généraleGreat location and very secure storage. Easy to work with and friendly. Je les recommande fortement.
James G | Expérience généraleRex was always very kind and helpful. I think it was a great value.
MICHELLE K | Expérience généraleGreat Company to Work with!
ROBERT T | Expérience généraleUsed the unit for five years. Very pleased .
JOANN M | Expérience généraleAll good
SUSAN F | Expérience généraleClean and spacious. Every thing you want in a storage unit.
EDWARD B | Expérience généraleLight is burned outside of the building. Also snow was not cleaned out from the front of the door.
LISA S | Expérience généraleThe host of the facility was very friendly and ensured that I had a properly working storage unit. He quickly went through every necessary bit of information.
Michael G | Réservation👍🏻
KALI P | Expérience généraleHad a great experience, the staff was great, my storage was huge with garage doors on both sides making moving things in and out super easy. Will use again if needed. Merci.
RYAN T | Expérience généraleRex made the whole process ease and stress free. I won't hesitate to rent from them in the future.
EARL K | Expérience généraleThe management was very professional and kind. I was amazed at how secure and clean this place was! I had a unit rented for a few years and never had any concerns or complaints.
JONATHAN S | Expérience généraleHe was very accommodating with my schedule i.e.: I needed the unit asap. He was professional and explained things thoroughly
JACQUELIN W | Premières impressionsClean and secure storage
Privacy R | Premières impressionsEasy to rent and helpful staff
Privacy R | Premières impressionswe have changed the move in date to 3-29. verified with Rex.
Privacy R | Premières impressionsthe storage seemed a smidge small on the outside. Once we began loading things inside, was actually quite large. Very nice owner. willing to work with you. secured place.
Privacy R | Premières impressions