I understand this location will no longer be participating as a U-Haul pickup/drop off location.Steven S.
Customer Reviews for Albuquerque Lock Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Albuquerque, NM 87114
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/30/2021 - 8/31/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There was an additional mileage charge that I wasn't notified about until after I left the location, so it would have been good to let me know about that before left. I was ok with the charge, but if it had been a lot higher, I would have been concerned.David R.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.Bryn A.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Michael H.
Rented utility dolly and was not notified it was not in the truck on pick up. Called the location and was told I would have to drive back to location to pick it up. Arrived at location again and was told they did not have a utility dolly available which is why it wasn't in the truck we picked up. Staff could have notified us upon pick up utility dolly wasn't available or even when we called instead of having us drive back and forth wasting time.Raymundo T.
Thank you!!Donald S.
Le client n'a pas laissé de commentaire.Erin L.
Le client n'a pas laissé de commentaire.Jim F.
We reserved our truck on line, instructed us to one location at 9am, no truck available or our names, had to drive to another location at 4pm for pick up. Not pleased and not the locations fault. Bad service And folding blankets cost 34 $dollars.... nope.Ryan S.
Not much that I could tell other than there needs to be a larger area to drop off useable boxes for those renting from this location.Gary S.
Yvonne was fantastic, so easy and quick! Highly recommend this location. Will he back as needed.Margarita C.
Almost everything was done via my mobile phone. There really wasn't a lot of interface with the personnel at this location.Kenneth D.
This was the worst experience I have ever had with UhaulJames B.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Jessica C.
Great service..friendly people.Ronald P.
Le client n'a pas laissé de commentaire.BRADLEY B.
Have the U-Haul vehicle full with gasloretta s V.
Le client n'a pas laissé de commentaire.amy M.
Excellent customer serviceAnita E.
Excellent management at Albuquerque StorageAnita E.
Le client n'a pas laissé de commentaire.S Jilll G.
Le client n'a pas laissé de commentaire.Harriett E.
Office staff was excellent.Edgar B.
very friendly, helpful and informative...great customer service skillsShane C.
drop off charged me an extra day why I returned at 9 am and they opened at 9 americh B.
Le client n'a pas laissé de commentaire.Edwina T.
Very cheerful & kind CSR. The process was fast & simple! THANK YOUCharlene E.
There was no personnel on site. Check-in was done online. I would prefer checking in the old fashioned way. But having said that, check-in was fine.brabara L.
Le client n'a pas laissé de commentaire.Larry R.
Le client n'a pas laissé de commentaire.Sara M.
I dropped off my uhaul and tried to log in, the link was unable to verify my location. I was charged an extra 20 $!Carl B.
Le client n'a pas laissé de commentaire.Frank H.
Le client n'a pas laissé de commentaire.olufemi O.
Le client n'a pas laissé de commentaire.Nancy M.
Le client n'a pas laissé de commentaire.Lisa S.
Yvonne was really nice and professional, facility was clean and organized. Pleasant experience, I would recommend and use again. Thank you MmMarshall M.
Le client n'a pas laissé de commentaire.Catherine M.
The agent was extremely helpful and informative. We were exhausted and really appreciated her attention to detail.Sue B.
The customer service I received was fantastic, friendly and fast. The trailer I hired was clean and ready for use. I highly recommend this uhaul site to others.Nathan B.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Randy W.
Le client n'a pas laissé de commentaire.Elizabeth G.
I rented a 20' truck for one day. I picked it up at about 10am and returned it the same day at about 3:30pm. When I received my bill I had been charged for 3 days worth of rental and insurance fees. So using a 20' truck for about 5-6 hours resulted in a bill for almost 300 $. Uhaul customer service has somewhat helpful, but I still have not received reimbursement. I don't recommend anyone rent a uhaul from this location.Josh W.