Le client n'a pas laissé de commentaire.Matthew C.
Customer Reviews for Alisar Investments
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hammonds Plains, NS B4B1P6
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 8h pm
- Sam : 10h am à 7h pm
- Dim : 10h am à 6h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Ratchets for tie down straps needed lubricationCharles Mark S.
Le client n'a pas laissé de commentaire.Peter B.
All people involved in the call centres were helpful and the gentleman at Royal Automotive who put me in the 26 foot truck and closed out the transaction was exceptional. Great attitude and professional- a great team player If I need anything else, I will go to him.CHARLES LLOYD T.
We attempted to drop our uhaul off at the designated drop off location in Bedford ans were told they didn't take trailersâ€¦ ultimately, stop allowing customers to book things that aren't possible. This was a huge waste of my time, as then we had to go to another location where the staff didn't help us get the trailer off our hitch ending in us unhooking the hitch and driving away from it to get the trailer off. It's unfortunate that there aren't many other options for renting moving trucks because I would hate to give uhaul my money ever again.Rebecca R.
There was no acceptable explanation fir the charges. Adequate information was not divulged to me about the billing when I picked up the truck. That was very surprising and inconsiderate to me. Very poor way of running a business. I would have expected an explanation of all charges before I rented.Inegbedion O.
I would like someone to call me because it was a real disaster picking up the uhaul. I came at 9 am to pick it up but it wasn't there. They told me it was at Bayer's lake location so I went there. Once there, they sent me back to the original location!!!!! I lost 3-4 hours of my time and drove in the dark to a place I didn't know. Not impressed and I would like a compensation for the mileage I did and the time I lost!!!!ANNIE B.
Le client n'a pas laissé de commentaire.Renaude Adeline L.
I book the truck with a dolly and there was no dollyâ€¦JAEL VALENTINA R.
i rented a 5X8 enclosed trailer online was told to go way out of town to get it. quoted 19,95 per day. when i got there the only thing available was a 6X12 open trailer that was way heavier on my truck. was told they never had a 5X8 i was tricked by your agent. had to pay 34,95$ plus 20 for some insurance returned it in less than 24 hours then my credit card was double charged this whole thing was a scam from what i can seeJAMES PHILIP R.
Very friendly and personable staff. Quick and efficient service. Definitely recommend!Mary F.
The self-check-in process was not working so I had to take time with the attendant to check in and get set up with the truck (not a big deal, but just wanted to note that the U-Haul app was having difficulty)MATTHEW F.
From start to finish, everything was explained properly and had a great experience. Would definitely recommend to anyone looking to rent a uhaul.ARON K.
Le client n'a pas laissé de commentaire.Brian F.
Le client n'a pas laissé de commentaire.NATHAN RICHARD N.
Le client n'a pas laissé de commentaire.Theodore Douglas L.
Friendly, helpful and accommodating.Gordon Glenn W.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.WILLIAMMURRAY S.
The Rep made up for the "roughness" of this satellite lot with being so friendly. So while I wasn't quite sure I was in the right place at first, I left my rental wanting to rent from this location again!TRACEY LYNN R.
Excellent service from your local Uhaul superviser especially who extended our contract when we really needed it. Thank You.Steven B.
Location for drop off was blocked off and we were unable to drop off the vehicle after hoursCECIL BERNARD C.
Friendly counter staff made my experience great. I'll be back next timeCheryl O.
This transaction was perfect; above and beyond customer service!WILLIAM LINDSAY M.
Le client n'a pas laissé de commentaire.MILLIE LESLIE A J.
Le client n'a pas laissé de commentaire.BRAD G.
Everything was fineNelson R.
Le client n'a pas laissé de commentaire.JOHNATHAN NICOLA G.
Le client n'a pas laissé de commentaire.Terry C.
Le client n'a pas laissé de commentaire.SANDRA J L.
Le client n'a pas laissé de commentaire.GEORGE JAMES M.
Attendant was asleep in his vehicle when we dropped of the truck. We stood inside the office for 1/2 hour waiting for service until we had to go searching the property to find him. I was charged an extra 30 $and wasn't told what it was for. We returned the truck with 7/8 tank of gas as we were told because it was marked 7/8 when we picked it up. Poor service at this drop off locationRita Z.
Le client n'a pas laissé de commentaire.Randall Ross P.
Wasn't open at the pick up time. Truck was very dirtyKeegan P.
Le client n'a pas laissé de commentaire.TYLER MICHEL D.
Really nice and kind person...but the truck was full of dust when picked upANDREE L.
Le client n'a pas laissé de commentaire.CRAIG M L.
Le client n'a pas laissé de commentaire.Jonathan E.
We above.Patrick W.
Le client n'a pas laissé de commentaire.Christopher Mich F.
The 6 x 12 trailer does not have a lifting devise so you can attach to your tow, it took 3 people when I picked it up and I used a hydraulic jack at home to disconnect then a jack again when I dropped it off. Uhaul needs to install a lifting device for hitch on this model.Steve W.
Le client n'a pas laissé de commentaire.Bethany B.
Le client n'a pas laissé de commentaire.Peter William L.
Le client n'a pas laissé de commentaire.PHILLIP JEFFREY V.
Le client n'a pas laissé de commentaire.DMITRY M.
The location was fine but the business itself had very slow computer hardware/software. It took 40 minutes to check out the rental. The people were fine, in fact very pleasant. I would not recommend walk in check out for that reason. Additionally, the community I live in just underwent a covid lock down and masks are mandatory. Very few businesses are able to open their doors and this business did, but two at times three staff entered the customer area with no masks on. The staff helping me check was not wearing a mask until a second customer arrived.SARAH ELIZABETH R.
This facility was lovely. A great family owned business. The owner and staff were so friendly and welcoming. I would highly recommend and will deffinitly be back !SAMANTHA MARYLYN S.
Get rid of them asRobert S.
Arrived early and was looked after right away. Extremely helpful. Took great care ensuring trailer was safely attached. Walked me through safety features and operating of door. Dropped vehicle off later in the day on Sunday evening and was expecting to have to unhitch myself but Owner was right there to assist and finalize transaction.GREGORY EDISON B.
Trailer I rented was immaculate. Super clean, tires with excellent tread and proper air pressure. I will be renting from here again.PATRICK JAMES B.
The person taking care of my rental upon putting the trailer on my truck could not figure out that the lock for the hitch was not open enough to go over the trailer ball.. he and an assistant tried three times when I told him to move aside so I could put it on.. I tightened the hitch, he attached the chains and light wires. The light wires were so long and one of the chains that they would drag on the ground, I said something to them and the one guy left.. I removed and shortened up the chain and rerouted the light wires. After this the guys said oh everything is good, I asked what about tires and lights to which he banged on the tires with his fist and said everything was good, he did not confirm brake or indicator lights were working I left with the trailer and upon my 10 minute drive home checked all tires with a pressure gauge, also had to clean the wiring plug with some steel wool so the right side indicators would work. I have rented uhaul several times before but never from this location which is closer to my home. I will not give these guys a second chance and if I rent again it will be from the Bayers Lake location.CHRISTOPHER A A.
Le client n'a pas laissé de commentaire.Pierre B.