Évaluations des clients Alixs True Value

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Alixs True Value

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Taher Z. le

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more training in part of the staff would be useful.

Charles C. le

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Le client n'a pas laissé de commentaire.

gloria G. le

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Le client n'a pas laissé de commentaire.

Pam F. le

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Nothing, all was good.

mark D. le

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Great customer service

Patrick S. le

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Le client n'a pas laissé de commentaire.

Jay L. le

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Serviced was very slow. 3 associates , 1 customer, took 20 minutes

America's M. le

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Service was excellent! Thank you

Margarita B. le

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The battery died on me and I had to jumpstart it! It was not good. I was afraid to turn the car off after that

Scott J. le

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These guys are FANTASTIC and ALWAYS SO HELPFUL!! Thank you!!

Stephanie F. le

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Le client n'a pas laissé de commentaire.

shasta O. le

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Le client n'a pas laissé de commentaire.

Aaron B. le

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Quick. Guy was funny. He checked the truck over better than I did.

JAMES M. le

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Le client n'a pas laissé de commentaire.

Christen C. le

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Could not have been better! The staff member made it so easy to rent the truck, took my same-day reservation over the phone, had the truck ready when I got there, and sent the online invoice immediately when they opened in the morning with the correct mileage that I used. And very friendly! Much better than another U-Haul experience I had in another state.

Robert R. le

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Le client n'a pas laissé de commentaire.

Robert V. le

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The help I received here is what the Scarborough Location should look to. It may be a smaller location, but the customer service was great.

Robert B. le

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Le client n'a pas laissé de commentaire.

Dwayne B. le

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The truck's transmission sounded like it needed attention, and the dolly we requested was offered to another rental.

Sharon N. le

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Le client n'a pas laissé de commentaire.

BRIAN M. le

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Very accomdating. Staff friendly and professional.

BERNARD B. le

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The truck, no fault of the location or management, was a bit old and had over 100,000 miles. That is in direct contrast to our last experience that was a pretty new vehicle and very comfortable. But, it worked for us and served us for the 300 mile move. Can't say enough about the management and effort to help us when making the arrangements for the rental. Very user friendly check in and out at Alexis True Value in Plattsburgh!

Tylan N. le

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Le client n'a pas laissé de commentaire.

Jean Paul W T. le

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Very friendly clerk made it actually fun !

Lynne M. le

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I was very surprised to find my contract says I had rented the truck for less than six hours . I had talked with the guy about bringing it back the next day??. I was never asked or told what the duration of the rental period was. Attendant was having real problems with the U-Haul computer system. When i figured out I only had it for a short period I called and had to wait 30 minutes on hold at the 800 number with no estimate as to when I would talk with a person . She said that unless I asked for 24 hours they would just pick a time period less than that. When you are advertising daily rates one would think the default is 24 hours .

gavin M. le

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The return was quick, easy and hassle free. Staff was friendly.

Stephen H. le

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Le client n'a pas laissé de commentaire.

Donald H. le

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Le client n'a pas laissé de commentaire.

Terry W. le

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Le client n'a pas laissé de commentaire.

JASON M. le

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I drove the truck for 3 miles and was charged $12 for fuel. My receipt shows total mileage as 3 miles so that is not in question. The clerk acknowledged that there was an error but refused to do anything about it. I will never rent Uhaul again and most definitely will never spend my money at Alix's True Value. This location is not doing right by their customers at all. Does driving 1 mile really take 1 gallon of gas?

Tracy M. le

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Great experience with Joe Alix. Don’t change a thing!

JOHN C. le

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Thanks for the service

Marvin E. le

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Very good customer service.

Edward B. le

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Le client n'a pas laissé de commentaire.