We received a call 2 days after the truck was dropped off asking if we returned our truck. Which means the company was not promptly entering that information into the database.Janet D.
Customer Reviews for All Pro Collision
(U-Haul Neighborhood Dealer)
Pour nous contacter
Kaukauna, WI 54130
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Steven W.
The location wasn't open to pick up the trailer when I had reserved it during their posted business hours. Everyone deserves a vacation though and it could have been a mix up with the reservation system. Dan at the regional office was most helpful in helping me through the situation though.Tony K.
This is the 3 time rented Uhall this location . The 1 time I told the guy work there the gas line 3/4 tank but they final charge on my bank . The 2 time I rent 2 truck at the same time still charge for cleaning even I already cleaned. Please return my moneyKenny H.
Le client n'a pas laissé de commentaire.Holly D.
Very friendly place. Can be difficult to get a hold of but once you do they are great.Jerry F.
All was goodJerry F.
Le client n'a pas laissé de commentaire.Derek W.
Le client n'a pas laissé de commentaire.Richard C.
Le client n'a pas laissé de commentaire.Charles D.
Le client n'a pas laissé de commentaire.Holly D.
Le client n'a pas laissé de commentaire.MATTHEW L.
Dropped it off same day even though I had it for two days. Did not get receipt until Monday morning when they started work. Rep at beginning said â€œthey would drive by on the wkend and see that it arrivedâ€. ?? No issuesâ€¦.Amy A.
Very nice people to deal with and very helpfulWilliam V.
Le client n'a pas laissé de commentaire.ERIC S.
Le client n'a pas laissé de commentaire.james W.
Le client n'a pas laissé de commentaire.Izabela B.
The requirement of needing to know my location for pickup/drop-off is cumbersome. It took me 45 minutes to figure out location services on my phone due to the lack of ease on the website and poor data connection for pickup and it took me 30 minutes. All Pro Collision had nothing to do with the poor service. Uhaul's online setup was the problem.Brandon L.
Personnel at the Kaukauna U-haul were very helpful and friendly. Would use again. DaveDAVID B.
Le client n'a pas laissé de commentaire.BRIAN G.
All pro was exceptional!!! I would definitely recommend them!珞dawn S.
Windshield wipers worked poorly, need replaced. I was not asked about truck condition at drop off, but it was rapid, convenient and friendly and I'm not complaining, just making an observation.Frederick D.
Le client n'a pas laissé de commentaire.Carson B.
Le client n'a pas laissé de commentaire.THOMAS A.
The vehicle cab was not clean and had cigarettes in the door. I called approximately 5 hours ahead of my pickup time during business hours and literally never heard back.Brian K.
I Made A Reservation To Pick Up A Truck and The Business Was Closed 2 1/2 Hours Before The Scheduled Closing Time Of 6:00 pm . Then After Calling UHaul I Was Not Able To Access The Keys Locked In The Box and Missed My Move Date and Had To Start The Morning After and Had Trouble Returning The Truck When I Was Done With It . Downloading Pictures and Answering The Questions online Took 45 Minutes and I Had To Do It Twice Because It Locked Up and Wouldn't Accept The Pictures I Downloaded . It Wasn't A Great Experience .THOMAS A.
The manager was on vacation but responded to our needs in a very efficient manner.ROBERT N.
Truck is in terrible condition. Also found the App to be very difficult to useJohn H.
Le client n'a pas laissé de commentaire.Susan D.
Le client n'a pas laissé de commentaire.Adam K.
An exceptional 'no-hassle' experience!Evan R.
Very easy to deal with, nice smooth transaction.PATRICK M.
Great service amd communication during my 1-day trailer rentalJONATHAN B.
While driving in rain roof leaked water. It was a constant drip from the center top of the cab . ( plenty of water on the floor due to this.) **( Showed the U haul dealer where) While also driving in rain the rear end fish tailed while going around a roundabout also while entering an on ramp to highway Do to bad rear tires *Not expected on the 26' truck Transmission shifted rough in low gears Very loud wind noise while driving 200 miles From the drivers door. It was quieter to roll down the window a inch. Out of all the uhauls I've rented over the years this one was the worst. At 158 893 miles it's probably time to retire this truck.LANCE O.
Le client n'a pas laissé de commentaire.Ivy V.
Le client n'a pas laissé de commentaire.TEOFIL G.
Le client n'a pas laissé de commentaire.LORI S.
Cell service is bad at this uhaul location Disconcerting when trying to get ahold of the owner. Adam was very helpful at pickup. Everything went smoothly.MICHAELA M.
The app worked horribly at this location purely because it I'd out in the country. When trying to return my equipment, the app crashed and then froze so I'm not even sure if it processed correctly. Definitely don't recommend mobile pick up or drop off unyil Uhaul can get this app working properly but do recommend in person pick up and drop off if you can at this locationAlexandria L.
Le client n'a pas laissé de commentaire.GREGORY H.
Le client n'a pas laissé de commentaire.Tyler G.
Great service!DONALD K.
Le client n'a pas laissé de commentaire.DUANE B.
Le client n'a pas laissé de commentaire.Gareth T.
The person at All Pro Collision was friendly, helpful, and professional. He made the process easy and quick so we could get moving on our house move!GEORGE W.
The location was fine. All the messing around on line to get into the truck and use it was crazy.Duane B.
When I arrived the app didn't release a code. The only employee was a guy working in the shop. He was great and tried so hard to help. The person in charge of the U-Hauls was unreachable via phone or text, the mailbox was full. Finally U-Haul customer service was able to release me a truck and the lone employee and I were able to find the key to the lock box for key return which was full and find my rental key.Melanie D.
Very friendly and easy going.JACOB H.
Le client n'a pas laissé de commentaire.ALRIK R.
Le client n'a pas laissé de commentaire.ANTHONY S.
Le client n'a pas laissé de commentaire.JEFFERY F.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.JORDAN M.
Le client n'a pas laissé de commentaire.Michael V.
Fast efficient pickup. Great service.Robert K.
Le client n'a pas laissé de commentaire.Chad K.
Amazing service, fast, friendly, knowledgeable and affordable.ADAM F.
Le client n'a pas laissé de commentaire.MARK V.
We got charge for gas fill up when it was already close to the E. Asked the worker and said to just bring the car back with the same amount of gas and we still got charge gas fuel.Jame V.
Le client n'a pas laissé de commentaire.Marie E H.
Nobody was there except for a painter to accept/check in my trailer. But I left it there to be checked the next dayJeffrey B.
Le client n'a pas laissé de commentaire.john C.
Le client n'a pas laissé de commentaire.Robert P.
Excellent service Adam went beyond the call of duty! First time U Haul user will use again if needed. Thank You!!Donna U.
Le client n'a pas laissé de commentaire.TYRONE H.
The man at the location was very nice, friendly, and informative. Transaction was easy and simply. Pick up and drop off went smoothly. Plenty of room to navigate pick up and drop off. I will definitely use this location again.Jacob K.
The U-Haul tech that helped me was nice and all. But, the process was completed by someone offsite and over the phone. Not sure if this was covid related. But my impression is that the boss was at home (could hear a dog barking in the background). Also, it would have been nice if the parking lot was paved and had better lighting. However, many of your small shops/dealers have gravel parking lots and limited hours of operation.George B.
Le client n'a pas laissé de commentaire.Lee L.
Helpful people, quick in and out.Donald K.
Great Service. Owner took the time to insure the utility trailer lights were working and the trailer connection was good. Only distraction is neighbor signs and the apparent disagreement.SKYE F.
Le client n'a pas laissé de commentaire.Edward S.
Le client n'a pas laissé de commentaire.Tom Z.
Le client n'a pas laissé de commentaire.Martin M.