Excellent customer service
alex carrasco
Customer Reviews for All Storage Kuykendahl
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very good customer service he was very nice
Glenthia WILLIAMSMake a returns easier to process after hours
Rick BraquetVery nice. Satisfied with the service
Shirley WilsonThe vehicle could have been wiped down & sanitized but other than that. Good experience
Kevin WilliamsPlease make sure the rented materials and equipment are in the truck upon pickup
Raymonda PipkinMaintenance on vehicle Make sure code works for lock Lower fees
NaKeta JacksonThe truck smelled like Body Oder and not at all clean (i.e. Armor All or sanitized). We had to buy car freshener. Other than that, it was a great ride.
Joe Salazar IIII was told I could drop it off at a different uhual when I tried I was told no so that added a extra 30 miles to my trip, the uhual had NOOO gas what so ever and it wasnt clean
BriAnna BarrowExcellent customer service and friendly staff. Nice ambience of office location. Very welcoming
nadeem siddiqiTony was amazingly helpful the Truck was maintained, and clean.
Sheaquail houstonDidn't have a right truck or dolly. However, accommodation were made.
Stenisha ParkerThe truck was cleaned but it drove funny and made noises I was afraid it was going to stop. Then I was charged an extra $50 for I don't know what.
DyEasha BranchThey need better locks to retrieve the key.
Dora SessionEverything was perfect.
Marc AshleyTony assured me $100 hold to rent truck n fees would be taken out of it n I would receive the remander back on my card , it's been two days n I haven't received my back end of remander. Yes I need my money two days ago putting me on hold with my funds.
Lanis HayesKeep Tony!!!
Jerry CowanHave the truck thoroughly cleaned and sanitized after every use. Other than that this location & service was superior
Sadonia HollowayPoor hours. Your app would not function properly stating no internet when I did have internet. Windows haven't been washed in months. Floor of cab was not swept clean.
Wally SchwarzThe word lock was kinda hard for me to unlock. Other than that it was easy.
Belisia WilliamsGreat place. VERY FRIENDLY CUSTOMER SERVICE. YOU'VE DONE ALL THERE IS TO DO TO SATISFY YOUR CUSTOMER (ME). THANKS!!
william eythellNothing, excellent service. Thank you Tony.
ANITA ROBERTSI have no recommendations at this time.
TAMIKO ANN DAVISAwsome. Quick & easy!
EBONI SHIVERSThe guy was nice but the inside smelled like body odor.
LOGAN JEFFERSONThe back and front of this truck was dirty. It smelled awful in the inside like it hadn't been sanitized in a while. The truck was very very loud when you push slightly on the gas. The man at the front desk was very helpful and actually helped me when he didn't have to, so I will give him 5 stars.
KELLI POWELLThe check in procedure if I had known that I needed pics before I lparked. I had to take several Pics before it accepted . Stacy was great in reservations process. Courteous and helpful in expedited time.
ROCHELL PURNELLThere was trash in the cab.
ROBERT SWEARINGENThe location close at 4 pm while it is much later on the website. The guy didn't even move from his desk to give me the keys or anything. The vehicle was in a very bad shape even the side mirror was broken. When I complained to the store associate. He stated that he knows of it and had no intentions of switching the vehicle. I think he gave me the worst vehicle in his shop.
Hadier ShenewaExelent
ARBELIO RODRIGUEZExcellent service, prices and quality! Tony 031536 was friendly, professional and courteous.
anita robertsEverything was lovely.
CORNELL SYRKETTNothing. You're just fine.
Larry FloydThe word lock was difficult
Alexander EllisNo improvement necessary. Staff was friendly, courteous & professional. Tony was exceptional.
anita robertsI was over charged for the truck.
TELLY AUSTINHard to turnaround, drive large trucks in facility. Driveway very small.
Wendy FoyGive people the correct deposit
Nathanie MayesNo comment
jose laraThe staff was very friendly, informative, knowledgeable and went above and beyond during check out and returning.
Christiana ChavisVery accommodating
John PikeThe rental process was smooth and courteous!! Will recommend always excellent customer service!!
Tylise FarriorFix the glitches on the website. I tried to access my reservation through 24/7 share and it kept telling me I had no reservation, also I told a uhaul employee while making the reservation, that I would be driving the truck and using my debit card so I wanted it under my name and yet somehow they put it under my husbands name when he wasn't the one who made the reservation. My pickup time was decided for me, and my pickup location was changed without my approval. Overall my experience using uhaul this time around was very unpleasant.
Denis AlfaroTony was awesome.
Isabelle KenmognieEverything was fine
Almetha Latson