Customer Reviews for All Storage
(U-Haul Neighborhood Dealer)

204 évaluations

1720 S Nova Rd   South Daytona, FL 32119

(386) 672-4336

Heures

  • Mon–Fri
    De 8 h 30 am à 5 pm
  • Sat–Sun
    De 9 h am à 2 h 30 pm

Services dans cet établissement :

Pour nous contacter

(386) 672-4336

1720 S Nova Rd
South Daytona, FL 32119

Services dans cet établissement :

Heures

  • Mon–Fri
    De 8 h 30 am à 5 pm
  • Sat–Sun
    De 9 h am à 2 h 30 pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Steve checked me in and was so nice and helpful. Great experience.

nichole S. 
Évaluation :
5

Nothing. These guys are top notch

Vern N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD G. 
Évaluation :
1

I was charged for oil and tire repair on vehicle when it had no such damage. I only drove the vehicle 13 miles for my needs. Uhaul also added on safemove mid trip. So not only did I get charged extra for the safemove, I then get charged for damage to the vehicle!? Which makes no sense considering they added on safemove.

Aaron B. 
Évaluation :
5

Easy experience

Dustin M. 
Évaluation :
2

Final reciept was unexpected and chat was usless. I have not talked to the vendor yet Hopefully on ...

DANIEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert B. 
Évaluation :
3

I was charged a drop off fee even though I dropped off a day early!

Carlesa K. 
Évaluation :
5

Exceptional customer service delivery

jackson M. 
Évaluation :
5

Very easy pick up and return . Amazing service once returned . Prices weren't bad either! Will definitely use them again!

Maricia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TImothy S. 
Évaluation :
1

I did the online checkin using my account, and was fully paid. Upon arrival, the vendor asked me to come in and then walked through the whole process on his computer, which took a very long time. Then, he made a mistake, which forced an additional charge of $41.54, which he was unable to correct. since, I had Moving Helpers from Uhaul waiting, I had no choice but to give him my card again upon his promise to process a refund the following Monday. It has now been 3 weeks since my rental and now refund has been received. I have spoken to the location and the field manager 3 times since. So, this location cost me money in two ways, one, in the extra time (over an hour) it took to pick up the Uhaul (keeping my moving help waiting on the clock) and two in the extra card that occurred because the vendor manually processed my rental after I already checked in and paid on line.

Terralyn S. 
Évaluation :
5

Rien

Fred S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

connie W. 
Évaluation :
1

The person that was present at time of pick up was nice, the truck had a foul smell of dog and was filled with dog hair (I'm allergic) horrible. I opted out of coverage and he still added coverage, not acceptable. Overall experience makes me sick. Plus a dog is tied up at the front entrance door, so you can't enter.

DrKing C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zonovia B. 
Évaluation :
5

Steve provided a great experience from pickup to return. Highly recommend this location. Thanks so much !!

Roger L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clarence B. 
Évaluation :
5

Only complaint is there are not enough carts for more than two people. One customer had two, but Rachel handled it professionally.

Theresa M. 
Évaluation :
4

I was told I had 24 hours when I picked up the vehicle. I was called and told that it was due earlier by the drop off location. Luckily I was already almost there. But this should be clear as to when the drop off time needs to be.

JEFF W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andres A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nazario S. 
Évaluation :
5

Steve is awesome! I would rent from here again

Kevin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nazario S. 
Évaluation :
4

only problem was locating the physical site. Need ,possibly more signs indicated where it is ,when driving to .other than that, gentleman did a good job checking in truck

Dee S. 
Évaluation :
4

Not a thing

david M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nazario S. 
Évaluation :
4

The first lace in Clermont Fl messed up my online reservation and wanted to send me 100 miles out of the way. I picked u a vehicle on Nova Rd but they did not have the 10 ft truck I reserved

William G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Attendant was very pleasant to work with friendly and the place was clean

Vivian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Dave and Ella were wonderful and helpful. Easy in and out experience. Merci.

Rosa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA H. 
Évaluation :
4

This location was the only one which I felt that I am getting a descent service.

MIKE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Carlos M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vickie H. 
Évaluation :
1

The guy gave me a truck he didn't have time to check or look at or inspect, my uhaul drove horrible and had a thud noise. The service agent was nice at first but when he saw I was there before close he got into his emotions I'm guessing and the experience went down hill. The worker after telling me I didn't put gas in the vehicle after I drove to palm coast and back and put 50 inside the vehicle. He also wouldn't rent us the van which was all I needed to use he only would rent the box truck. I'll never in my life use this company to rent a uhaul again. The guy is a grump

teresa T. 
Évaluation :
5

Excellent service à la clientèle

Thomas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott W. 
Évaluation :
5

Steve was very helpful and friendly. Will definitely use them again.

Kimber P. 
Évaluation :
5

Maybe a sign out front that can been seen. The personnel was excellent and very helpful

gwen B. 
Évaluation :
2

Place was closed and it was extremely difficult to drop it off. Have no idea what the facility is like, so can't rate it.

Susan C. 
Évaluation :
5

The staff was friendly, attentive and efficient.

Maribel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
5

No improvements necessary. Y'all created the perfect moving scenario for me. I appreciate y'all and give Emma some extra love for me (Tyfanni).

Tyfanni P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carli L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter W. 
Évaluation :
4

Do not rent all the vehicles to other shipping companies. Keep some inventory for the real customers.

Amanda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas G. 
Évaluation :
5

Friendly, reliable, and great customer service!!

Kadijha T. 
Évaluation :
2

I have a problem with the customer service received here. Precious contact and even emails were great but on the day of pick up the associate had an attitude with my husband. We also didn't receive the right kind of dolly we paid for and the associate was just not helpful, so honestly we should receive a refund for renting a dolly when it wasn't the right one and also for the attitude we received during an already stressful time.

Joseph S. 
Évaluation :
3

I read an average because of my experience with the call-center whoever I spoke to was super rude and argued with me so I won't go to your call center ever again.

Elyse N. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Angel P. 
Évaluation :
5

Great job

David L. 
Évaluation :
5

Super nice and friendly, this location has always been nice and helpful

Lisa K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BONNIE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda B. 
Évaluation :
5

Steve is friendly and personable. The uhaul server was slow.

Alfred E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra B. 
Évaluation :
5

Thanks they are great

William L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELINOR N. 
Évaluation :
5

Nice gentlemen running this location!

Brian L. 
Évaluation :
5

Friendly customer service at this site.

Rosa S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JENNY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alice H. 
Évaluation :
5

Thanks

Kevin C. 
Évaluation :
5

Steve is an awesome guy. Very helpful and knowledgeable for suggesting what I needed to do to make my work easy.

Roosevelt M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDGAR P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph F. 
Évaluation :
5

The guys there Dave and Steve were very helpful and accommodating to my needs for the service. They made everything easy from pickup to return delivery of the vehicle. I have to return in a week time for another service vehicle so I am pretty sure they would be able to help me again. Customer service is awesome!

Roosevelt M. 
Évaluation :
5

Jerry said while driving he heard a knocking I motor. Should not be. Vehicle is not that old. Only has 8 000 miles on truck

Jerry L. 
Évaluation :
3

More communication and not changing pick up location. I reserved a uhaul online. Went to the pickup location a week before my move to get some boxes and had the sales associate confirm my reservation to pick up the uhaul at that same location at 8 am on 7/31. I paid the rest of the amount on my reservation. Sales Associate says, "You're all set, see you Saturday at 8 am". I get to the uhaul location on 7/31 and I am told that they have no trucks and my reservation for pick up has been moved to an alternate location. Uhaul never notified me of this change....not text, not a phone call, not an email. So we drive to this alternate location and they are not even open yet. I reserved a pickup for 8 am. The alternate location doesn't up until 9 am. Both these location are 30 min from my home. I paid for moving help that charge by the hour and this caused them to be waiting at my house doing nothing. So when this alternate location finally opened, we go to pick up the uhaul, the sales associate is slower than water running uphill. We finally get the Uhaul and it has less than a 1/2 tank!!! This has whole experience was an exceedingly frustrating and infuriating start to what is already one of the biggest stressors in life.....moving. This experience has left such a bad taste in my mouth, enough to never rent or buy uhaul products again.

Toni B. 
Évaluation :
5

The location was great Dave and Steve were perfect hosts I cannot speak more highly of them The cargo van I rented was perfectly priced and had not even 7 000 miles on it and oh my goodness I'm going to go buy one today!! I wish I could! The only thing I had a problem with was trying to sign in to when I when I drove away with it and then when I returned it I could not get signed in it told me that the website was unavailable both times I took a picture of the odometer so the mileage was correct on it as to what paperwork I submitted but I just don't know what to do next! I guess I will call as by to speak with either Steve or Dave! Thank you so very much I will use this place over and over and over again!

JILL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald L. 
Évaluation :
4

The owners were friendly and knowledgeable. I was in and out, no problems. They had what I needed to get my household items moved.

Mary T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edgar P. 
Évaluation :
5

Ok #1(

Joseph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominick O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica O. 
Évaluation :
4

They did not have the accessories I had ordered in advance. Only 12 blankets, I ordered 24. No utility dolly I had ordered either.

John F. 
Évaluation :
4

I was overcharged for the 12 moving pads. I was charged $20 when my reservation receipt clearly showed $10. Please refund the $10 I was overcharged.

Kare B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosa S. 
Évaluation :
5

Excellent. Excellent. Customer service

CHARLES G. 
Non les évaluations ont été soumises pour cet établissement.

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