Le client n'a pas laissé de commentaire.
JUSTIN G.
Customer Reviews for All Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck wheel bearing nearly came off while I was on the highway. Autoshop said it was held on by the break clamp only. That is not a well maintained truck
KOLE D.The tow dolly was missing the right tail light at time of pickup. The chains for below the car also were missing the rubber stopper. The staff was great but the equipment was in poor shape.
Jacob L.The only comments I have are for the uhaul company itself. This location was great.
Maddison L.Lights didn't work
SCOTT D.Reviewing my receipt and notice a 10$ fee for 'Missing/damage' fee?! Upon my return of the trailer - it was inspected and the attendant did not mention it to me. Yet you proceed to swipe 10$ off my account . Fraudulent behavior
LINET ATIENO N.The gentleman I talked to prior to dropping the truck off and after dropping the truck off had no customer service skills whatsoever. When he answered the phone it was just hello. I wasn't certain if I got a hold of U-Haul or not I had to ask.
Karin V.was a little uncomfortable leaving the truck without a person there
Sovi H.Improve your customer communication throughout the process and your atrocious business model.
PER W.Have a person present for checkout and return.
Brian R.This was a great experience. I was able to rent the equipment and return it with no issues.
SIRYVONNE B.Tell a customer the full check in/out process especially when there is no one in the building to help. I was not aware of certain policies for checking out, like taking a picture of the odometer. All I was told was to lock the door and put the key in the security box. Even a 'don't turn in the key until the online return process is done' would have been helpful.
Montanna B.Have someone available on site for the pick up. I had to do everything over the phone.
Jon P.Order was cancelled by something, calling corporate they would not tell me who cancelled the order so I had to rearrange a complete trailer pickup 2 hours before my move. Business was closed during business hours so he could "go on vacation"
Ryan B.The trailer is in need of some repairs The place I picked up the trailer was disorganized
STANLEY M.Excellent service à la clientèle
GIOVANNI M.You are doing excellent service continue
MAHAMOUD Y.Customer service took forever
justice B.Great customer service! Process was quick and easy.
JAMES O.Very helpful, friendly service!
Christy W.They assisted us in loading the car and making sure it was secure! I did not get the truck I reserved nor did I get the pickup location i had requested. i am not sure why you switch these items with out informing me! We had to go to multiple locations to get boxes and packing supplies!
Rick M.I moved 4 blocks. the location where I reserved the truck is 7 blocks away from the condo. Half of the miles used were picking up and dropping off the truck. I was under the impression the truck would be at the closer office. I paid about $15 more due to mileage! not happy about that vl hesse
Vaughn H.Everything was great! Keep it up ??
Tammy R.