On many occasions I ask for the door to be fits and it was not. I could not Excess my unit unless I use the hammer and a screwdriver to open the door I told customer service they replaced a lock but the door was never fix. So I called again she said she would send someone over no one ever came. I moved out on December 31st and was still charge for January and they had the key The entire January so I call to request my money back and was not even given a call back. I’m very disappointed with the Service I received. I feel like I was robbed and taken advantage of.the People over the phone are rude and obnoxious. I would not send my worst enemy there. I have a small business that needs storage never ever again would I use all storage. And every investor /real estate person I meet I will let them know all storage is horrible. And I would like my money back for January. I called on 1/2/21 ,1/6/21 1/14/21. Not getting any call back. I can’t believe u-Haul affiliated with this company . I don’t want to talk to anyone there so if that’s how this is resolved I would rather let them keep the money so I don’t ever have to speak to them again.
Évaluations des clients All Storage
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Témoignages des clients récents de All Storage
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Mice poop ALL over my belongings!!! Ruined blankets from chewing and urine. Ruined cardboard boxes with mice urine & items in the boxes. Called and was told I should expect it!
Was convenient, staff was friendly, easy access to get in and out
Accommodating friendly owner. Clean unit. Would like to see better security i.e. fence or cameras.
Tara was great from our last-minute request for a unit all through our use of two units. Thank you!
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