The folks there were great, however I live in Denver, and due to equipment availablilty, needed to drive 2,5 hours to pick it up and paid a higher price due to different taxes. Not goodMartin O.
Customer Reviews for All Valley Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Buena Vista, CO 81211
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 7/14/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Wry easy to work with. Helpful and knowledgeable. Got me out of a jam needing to tow a vehicle to Denver!Brett W.
There's nothing fancy about this place, it's an auto shop dealer and they just happen to rent U-Haul trucks thereâ€¦ They were nice, I've used this place twice and it was just fine. I will use them again if I need to drop off equipment.Stephanie W.
It's hard to find the front door and feels like you're walking into someone's home which can be uncomfortable for a single woman.Morgan A.
Le client n'a pas laissé de commentaire.Seth B.
Pick up and drop off was great! Customer service when booking was terrible.Mark L.
Le client n'a pas laissé de commentaire.David C.
Ok, your service center sucks. I went online and reserved it in Denver only to be told the night before I was to pick it up that the new location was 100 miles away 1 way. Took 5 hrs to drive way up in the mountains and return losing valuable time that was needed to pack. The service/sales center was rude and basically said too bad. The saving grace was the uhaul sales rep in Buena Vista was nice as heck and helped me out. Uhaul, get some better call center people who care abou the customersJeffrey H.
Le client n'a pas laissé de commentaire.dana R.
Improve your web page. I couldn't order the haul on the web page. It wouldn't let me select a location.GREG A.
Tough to get the large size truck but Marcus worked with us tirelessly to make it happen.marcy C.
Le client n'a pas laissé de commentaire.Tim D.
Hard to find. Not identified as a U-Haul location. Just looked like an auto repair junk yardTim D.
Le client n'a pas laissé de commentaire.Abraham H.
All was good . Staff was friendly and professional.Curtis J.
Great Service from Dan!William B.
Le client n'a pas laissé de commentaire.Brad W.
Le client n'a pas laissé de commentaire.Bruce B.
I returned the truck 2 days early and was told there's no credit or any compensation for doing so I feel like turning the vehicle in early you should be able to get something for thatsabrina B.
Very reliable and professional.dan K.
Le client n'a pas laissé de commentaire.Jamey W.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Delores G.
Helpful and efficient.Larry C.
Wow Marcus was incredibly helpful getting me setup with a truck and trailer, on very short notice. I was in a difficult situation, stranded in Buena Vista, needing to tow my disabled car back to Denver. I wasn't optimistic about getting the necessary equipment in such a small town, but Marcus was able to fully set me up straight away, and thanks to him I towed my car home to Denver safely.Thano S.
It was ok. The vehicle was covered in snow and they didn't know where it was. Nice truckScott W.
Very good service! Thank youPaul A.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Nestor H.
Le client n'a pas laissé de commentaire.Trudy Ann D.
Le client n'a pas laissé de commentaire.Jennifer R.
Le client n'a pas laissé de commentaire.Dewey H.
The Uhaul system was down when I went to return the truck so I wasn't able to complete the return on the website. I called Uhaul and was put on over an hour hold in which time I had to drive back to my home (extra 50 miles roundtrip) because my ride couldn't wait for an hour. I spent extra money on gas and wasted 2 hours of time. I called this location several times and left voicemails and no one will call me back or respond. I'm extremely unhappy with the customer service experience and will never rent from this company again. I have requested a refund (after reaching out customer service 3 times) and am waiting for a response.Emily P.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.rex S.
Marcus was so helpful and very nice. I appreciate great service. Merci.Jennifer R.
The manager of the BV U-Haul understood our particular situation and took super good care of us.Howie B.
Le client n'a pas laissé de commentaire.Reece B.
Le client n'a pas laissé de commentaire.patrick F.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Timothy A.
Le client n'a pas laissé de commentaire.Tawnya P.
Le client n'a pas laissé de commentaire.JEFFREY M.
To U-Haul Corporation, I have rented your products many times. Please know the products and services are very helpful to the average customer! You can be sure of my recommending U-Haul in the future to any family or friends. Thank you, A grateful customerMARC P.
Le client n'a pas laissé de commentaire.Jeramie L.
Le client n'a pas laissé de commentaire.Letitia P.
Always love dropping off in Buena Vista. So easy.SETH W.
Well. I never made this reservation and when I saw it on email I called this location. Left a message never heard back. Called 800 # wait time over half an hour. Don't know what happened here. Can't find that credit card of mine was used but my name was. Would appreciate a follow up!James D.
Le client n'a pas laissé de commentaire.Beverly K.
Le client n'a pas laissé de commentaire.TRAVISS D.
Le client n'a pas laissé de commentaire.Jeff M.
nothing...everything was as promised and the equipment was in top shape...we drove 2037 miles in 3 days from colorado to florida...only bad part of the drive were the other driver's who thought they were mario andretti...dean T.
I had requested a pickup location in Denver. I had to drive two hours through the mountains to pick up this truck, putting us almost a day behind. The truck had major mechanical problems and broke down on the way to return it, requiring a tow into the yard.Jeanne W.
All valley auto was outstanding. Your U-Haul online check in procedure is very tedious and time-consuming unless you're a tech wizard. I would absolutely not do the online check-in in the future.Ronald C.
Le client n'a pas laissé de commentaire.william W.
Having a helpful person who knew what he was doing was very much appreciated a lot of the other U-Haul places I've dealt with are these half ass U-HaulPlaces where they don't seem like they know what they're doing or don't want to help or be bothered I prefer to talk to an actual person rather than try to drop something off onlineDeborah C.
Le client n'a pas laissé de commentaire.LEWIS B.
Marcus was very helpful in correcting all the many mistakes made by the pickup locationSpencer C.
Le client n'a pas laissé de commentaire.Alexander W.
Le client n'a pas laissé de commentaire.Fred B.
great service! The supervisor made sure I got the equipment I requested, AND WELL MAINTAINED! Merci!Kent J.
I returned my U-Haul during normal business hours and with two people there and me the only customer at 4 pm - they wouldn't check me in!! Said they were on lunch for an hour to do it myself. There was no cell service so I had to just leave it and I didn't feel good about that. They were awful. I got stickers in my scandals becayse the â€œyardâ€ was so overgrown snd just a big mess. They did send me an email later that it was checked in but horrible horrible customer service!! They suck!KAREN D.
Le client n'a pas laissé de commentaire.Bishop J.
Le client n'a pas laissé de commentaire.venis P.
I understand this is a small town, but this is a mechanics shop. Lot of vehicles parked around the place.PHILIP J M.
The van was dirty. There was dog hair on the seats. There were two warning lights on the dash (low tire pressure and oil change needed soon). The low tire pressure wouldn't turn off, even after I added air and the pressure on the wheel in question was inflated above the pressure on the other tires. At $.59 per mile, the van should be better maintained. I've rented many times from uhaul and the fleet should be betterHenry S.
Trucks should be washed out prior to renting.Jay L.
Le client n'a pas laissé de commentaire.james L.
Le client n'a pas laissé de commentaire.Carlton P.
Le client n'a pas laissé de commentaire.Paul S.
The left a two wheeler from the previous customer and where trying to double charge me at the facility.Whitney S.
Outside of the trailer was dirty but the important interior was fine.Douglas G.
Le client n'a pas laissé de commentaire.Heather R.
Le client n'a pas laissé de commentaire.GREGORY N.
Le client n'a pas laissé de commentaire.Jeff S.
Easy rental from great people!Mark B.
Le client n'a pas laissé de commentaire.Jason M.
Requested furniture pads; not availableJohn P C.
The truck was not what I had requested and no notification was given to me. Truck was to big for what we needed and hard to get around town.Staci B.
Could you please respond to my calls about the cleaning fee? I felt this was a bit unfair. Merci.Robert C.
All good. Great people to rent uhaul from. Would recommend them very highly.Gary Charles Y.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.Manuel D.
Appreciate your help. Checking in rental equipment was a breeze!Brian M.
The lot and the general area looks rough, but the location has excellent customer service. All the staff are very friendly and helpful.Timothy D.
The vehicle had a strong animal odor and was dirty inside. The seats were covered in hair. The tire sensor light was on. I was told it is always on.Melissa M.
Online hours information for this location is incorrect.Ryan S.
Le client n'a pas laissé de commentaire.MARK P.
Marcus was EXTREMELY helpful in correcting the online screwup by Uhaul. Without his effort.my rental would have been a disaster. Uhaul did not have the 26 foot truck I reserved available (it was 50 miles away over a mountain pass) but Marcus managed to get me a 20 footer. Of course Uhaul didn't compensate me for not getting me the truck size I reserved 4 weeks in advance.John E.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.NATHANIAL B.
The Uhaul salesman in thr Buena Vista office is a complete professional. Kind and knowledgeable and very friendly. I rent quite often and I think this office has the best customer service.HARRY W.
Le client n'a pas laissé de commentaire.Kurt P.
I can't believe how expensive this was. I also only needed the rental for three days but I was forced to buy a rental for four days. I'm not pleased with that.caleb C.
Le client n'a pas laissé de commentaire.Brian M.
The parking lot is dirt and had lots of huge puddles. But the personnel were excellent.Thomas W.
Le client n'a pas laissé de commentaire.Kellee R.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.JEFFERSON L.