Having a smaller truck was a little painful but it worked out.Joseph C.
Customer Reviews for Alliance Printing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Radcliff, KY 40160
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 10h am à 5h pm
- Mer : 10h am à 4h pm
- Jeu : 10h am à 5h pm
- Ven : 10h am à 4h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Monica G.
This location always goes above and beyond for the customer. Absolutely prefer this location over all others.Katrina L.
Le client n'a pas laissé de commentaire.Tasha J.
Cargo van had no windshield washer fluid in it!! I had to use the squeegee at the gas station multiple times. Also, van was due for an oil change. Vehicles should be fully maintained for travel! The Uhaul app didn't want you accept pictures. Took way too long to turn in this vehicle.Nancy A.
Le client n'a pas laissé de commentaire.Paul F.
Le client n'a pas laissé de commentaire.Paul F.
Was overcharged for a dolly and furniture pads. I ordered them , but location. Was closed over the weekend. Arrive to pick up truck, no dolly or pads, wasn't taken off my bill.Jeffrey M.
The gal who was there on Saturday -was amazing.dennise M.
Excellent service à la clientèleELAINE M.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.MELISSA M.
Le client n'a pas laissé de commentaire.EMIL B.
Excellent customer service and timeDexter A.
The equipment was not clean on the outside, the previous renter returned it late and with mud on the front and some on the inside. However, due to it being returned late and I needing it, the rental agent could not take it to be cleaned up, she did her a great job cleaning the inside up for us, to say the least she was wonderful. We could not wait to have the outside cleaned, it would need to be sent to a car wash to remove all the mud and would of taken hours since there is no local car wash nearby that could handle the truck size. The Rental Agent did everything to take care of us and made our rental experience one of the easiest we have ever had at a U-Haul location. We plan on renting from this location again in the very near future. We Highly recommend this location and the people who work there, they are Professional and Courteous and make renting from U-Haul worth it.STEVEN K.
Over charged me on equipmentShay K.
Was ready and easy to do. I was done in less than 15 mins! Thanks for easy self service.Ortabia T.
Le client n'a pas laissé de commentaire.KYLE B.
Nothing the lady that works there is so nice. She answered all of my questions and was so helpful!JACQUELINE F.
Keep providing great customer service and the next customer will be just as satisfied is i was. GREAT JOB!!!JERMAINE M.
No improvements. Everything went very smoothly.MARK T.
Le client n'a pas laissé de commentaire.Lacy R.
Le client n'a pas laissé de commentaire.ANDREW T.
Le client n'a pas laissé de commentaire.GEARY W.
The online pickup was very frustrating and it took me nearly an hour and multiple attempts with the help of the text help and phone calls to get the truck picked up. The online listing shows the location was open till 8:00pm but the sign on the door said 5 pmNeVelle S.
I just didn't know my pick up was going to be at a different location. It was alliance printing instead of the UHAUL business location.KATHERIN S.
Le client n'a pas laissé de commentaire.ASHLEY H.
Online check process was absolutely terrible!Jason M.
Was a great experienceBRIAN B.
Le client n'a pas laissé de commentaire.CHARLES NATHAN S.
Clean facility, fast easy process!!!Ethan J.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.FRED S.
Very professional and was highly impressedBRIAN B.
Le client n'a pas laissé de commentaire.RONALD W.
The rental/pickup locale was a wonderful experience. The uhaul national website is horribleADAM J.
Le client n'a pas laissé de commentaire.JEFFREY R.
I have use this location a few times now and even though there is one closer to my house the customer service is great.RICHARD D.
Le client n'a pas laissé de commentaire.Della L.
Those 2 women at ALLIANCE PRINTING and U-HAUL are SUPERB INDIVIDUALS. I f could give 10 STARS...I would because they deserve it.DEWAYNE P.
The attendant was quit nice and the process on site was easyJOHN S.
Le client n'a pas laissé de commentaire.ANDREA M.
My experience was great! Very professional personnel and I received great instructions on the truck, gas mileage and after hours . I would definitely recommend this location to any one!!annette G.
Le client n'a pas laissé de commentaire.anthony B.
This location was not open when I tried to drop off the truck. Online wasn't working either. And I received my bill 2 weeks after returning the truck and it was for over $100 more what had been told to me on the phone. My whole experience with UHaul was awful. I called before paying the bill and while the gentleman was polite, he wasn't helpful/unwilling reducing any rates.STOREY T.
Le client n'a pas laissé de commentaire.Nahjier W.
Equipment was not available and Payment is pending, How is UHAUL guarantee processed?GEORGE H.
This rental was quick and efficient. Pam was courteous and professional and handlled the rental without any difficulties. I would certainly consider renting from this location again.Barbara H.
Pam was very sweet and helpful. Will definitely return. She had the sweetest two dogs I've ever meet. Made my transaction with her even better.Tiarra K.
They over charged me, took almost 30 mons to pick up the van. The inside of the office smells, got attacked by owners dog... Not to mention dog shit and piss in front of the door as you walk in... On the phone dealing with a personal matter. The online check in didn't work. So I'm pretty sure I'll stick with Penske. Oh you owe me a refund by the for her over charging me. Thats fraud. Adding things toy bill that I declined.BENJAMIN W.
Great customer service! She had everything I needed the right truck and appliance dolly. Will definitely use this location in the future.Timothy C.
Service amicalScott M.
The clerk at Alliance Printing was exceedingly accommodating! I'd definitely recommend using this location for future moving needs! Five stars!JOSHUA D.
Rented a dozen furniture pads once we opened the package of them one pad was cut in half. So we had two half pads. Also the cab smelt like a ashtray, obviously the last person that had the truck smoked in it.MICHAEL S.
There were cigarette ashes in the cup holders. Vacuum the cab before the next rental.RICHARD L.
The truck ran ok. I got in the truck and immediately saw the right rear tire needed air. The door handle on the passenger side was broken to where my helper had to roll the window down to close the door. The drivers side window crank was missing the handle to roll the window up or down. Was a pain.Gary F.
Le client n'a pas laissé de commentaire.Ronald N.
Le client n'a pas laissé de commentaire.Larry L.
Le client n'a pas laissé de commentaire.Robert O.
Le client n'a pas laissé de commentaire.Rob O.
Le client n'a pas laissé de commentaire.Oscar B.
Very friendly and helpful. Will use againMIGUEL D.
The sales rep was phenomenal she helped with all questions and issues.Kalvinjohn B.
Le client n'a pas laissé de commentaire.Pamela R.
Le client n'a pas laissé de commentaire.Susan A.
Le client n'a pas laissé de commentaire.WAYNE R.
Le client n'a pas laissé de commentaire.Oniel G.
The person who did my reservation was incredibly rude and condescending. She told me I was on "borrowed time" which was insulting and made me mad.HOAN D.
The door handle on passenger side was broken and door would not open from outside. The back of the truck however was clean. I turned the truck in after hours and called the following afternoon about getting a check in and final receipt. The lady I spoke with was not very nice about it and asked if I had returned the truck. After again explaining that I had returned it after hours she said well that truck is already out. All I wanted was a copy of my receipt.MARY B.
Le client n'a pas laissé de commentaire.RICK S.
Had a reservation at the Radcliff location on Wednesday but they were closed and I couldn't get my truck there. Very upset with that but I was able to find another Huallaga dealership.BEVERLY M.
Le client n'a pas laissé de commentaire.RICHARD L.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.TERESAMUTH A.
Lady at the desk was very nice and informativerobin F.
Le client n'a pas laissé de commentaire.AMANDA P.
Le client n'a pas laissé de commentaire.Stephen H.
very nice place to do business with.Mark L.
Le client n'a pas laissé de commentaire.Pamela B.
Le client n'a pas laissé de commentaire.James F.
Le client n'a pas laissé de commentaire.Mitchell W.
I was disappointed that the location of my original rental could not provide. I understand the intricacies of the rental business, but I spent a good 30 minutes there waiting to be told they didn't have a unit available not an upgrade to the next size available. I rented on line, and had the Alliance Printing location showed up as having what I needed, I would have gone there first. The Lincoln trail location I felt was lacking in customer "care". Meaning I left there with the impression they really didn't care if I got my unit or not, nor that I was on any kind of timelineJoe C.
Very easy pick up and drop off. Highly recommend!Jessica I.
Le client n'a pas laissé de commentaire.Penny B.
Nothing, everything that was done was excellentRobert W.
The People are great here. The woman who works there is simply awesome. She is friendly, helpful, knowledgeable and attentive. She made sure everything was working and properly hooked up.Matthew U.
Le client n'a pas laissé de commentaire.Ruth A.
Le client n'a pas laissé de commentaire.Jayme B.
Le client n'a pas laissé de commentaire.Michael H.
The representative was great. Friendly and helpful.Matthew U.
Make sure the truck or van mileage is at the right mileage before any paperwork of filled out. When I rented a van, the employee noticed the mileage was more than what the computer said. She said she would fix it in the system. When I returned the van, I didn't use all of my estimated miles by a few miles. Therefore my total should have been lower correct? That was not the case. It was $2 more. I didn't pay that because the employee called UHAUL and had them fix the problem because it was all messed up because of the wrong mileage and the correction in the computer.Cayetano C.
Le client n'a pas laissé de commentaire.Daniel O.
Le client n'a pas laissé de commentaire.Dawn S.
Excellent customer service.Daniel O.
From all I noticed everything was great.Scottie H.
Customer service was professional!Lewis P.
Nothing is needed to improve. The ladies provided great customer care over the phone and in the store can't get any better than this.michelle H.
Le client n'a pas laissé de commentaire.Tammy M.
Have margins for error when estimating mileage and gas used. It is disconcerting to have such minimal charges added.Marvin M.
Le client n'a pas laissé de commentaire.Nicolas B.