Customer Reviews for Allied Automotive Service
(Concessionnaire U-Haul dans le voisinage)

204 évaluations

2930 W Emaus Ave   Allentown, PA 18103

(610) 798-0156

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(610) 798-0156

2930 W Emaus Ave
Allentown, PA 18103

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

cliffard E. 
Évaluation :
4

it was a little more expensive than we expected.

Thomas W. 
Évaluation :
5

The staff at this place are some of the best.

ADAM R. 
Évaluation :
5

The staff was friendly and helpful, making the van rental easy.

John J. 
Évaluation :
5

Pick-up was quick, easy, and on-time. Van was clean and ready for immediate use. Staff at Allied was friendly, courteous, and helpful.

Bradford B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE K. 
Évaluation :
5

Well done

Kevin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIGAR S. 
Évaluation :
5

Great people.

Michael C. 
Évaluation :
1

Your advertising is a fraud how can 39 dollars jumped to 100 plus in a 15 miles drive. Your extra fees are above and belong. I will never rent in any U-haul again.

Luis L. 
Évaluation :
5

Great customer service in this location.

Bridgette F. 
Évaluation :
5

Best place to go to

Michael R. 
Évaluation :
5

Best truck rental experience that I ever had. Truck was clean and ready to go as promised. Customer service was fantastic. Will use nobody else next time I need a truck.

Jeffrey D. 
Évaluation :
5

Very friendly very professional very helpful

Jason M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry M. 
Évaluation :
5

Uhaul itself, not allied automotive, is the biggest piece of shit company on this planet and I do NOT expect to use it again. You should be ashamed, especially with your customer service.

Sarah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Kind owners had the truck warming up for us in this freezing weather. Very nice to deal with. Excellent service at Allied Automotive. Very helpful. Thanks to the staff.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANA D. 
Évaluation :
5

Awesome rental . Very convenient.

Rhonda O. 
Évaluation :
4

Excellent service à la clientèle. Better than Livingston at 18109

EDNA L. 
Évaluation :
5

This location was extremely helpful!

Kelly O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rich M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvins E. 
Évaluation :
3

The van needed to have ice cleaned off the windshield when I picked it up. It took me 20 minutes to clean it off. When I returned the van the attendant didn't want to check it in.

Alfred A. 
Évaluation :
3

It was not the locations fault where I picked up my uhaul but I had my uhaul scheduled for a different location and the day prior they changed my location which was 30 minutes out of my way of where my storage unit was located

Amber H. 
Évaluation :
5

I called two (2) days prior to renting, asking if there would be an availability of a 9' van for rent. I was told, by Ashley, that there should be one available on the day I am requesting (Call on Thursday and avaliable on Saturday). Ashley called me back, the same day of my request (Thursday) and indicated that she had one available for Saturday. I was very impressed and satisfied with the turn around of the availability. I must commend Ashley and Paul and their staff for there efficiency and professionalism in providing me with such extraordinary service. I recommend anyone needing a UHaul rental or automotive service, Allied Automotive is a great service center for these requirements.

Mark W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
5

Super easy - gentleman from Allied Automotive was very helpful. Contact free pick-up was NOT contact free (I had to go into the lobby to finalize the agreement due to a technical problem). It was not a problem. All went well, the truck was fine and it was a very good way to move my office. Merci.

sAMANTHA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

Everyone in the office was extremely nice and personable. I will use them again and refer all my friends to their shop without hesitation.

Greg P. 
Évaluation :
1

They Charged 25 $for Cleaning. There is little Sheet Rock Powder was left off.

Pradeep R. 
Évaluation :
5

nothing to do everything was perfect

Michael R. 
Évaluation :
5

From my initial phone call to confirm that there would be a truck available, to picking up the truck the lady at the desk was amazing! Very friendly,knowledgeable and helpful!

Lisa P. 
Évaluation :
4

Not told that if returning after business hou3 a 20 $fee. Saw it on contract so back on time.

Ronald L. 
Évaluation :
3

Parking at this location was somewhat difficult. I went inside to check-in and it was accomplished quickly and efficiently.

Thomas W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
5

Ashley was extremely helpful!

Nancy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim P. 
Évaluation :
5

Staff were very friendly and sociable.

victor M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine R. 
Évaluation :
5

Excellent customer service and clean & well maintained equipment.

George J. 
Évaluation :
5

Well, I paid 7,00 $ for a furniture dolly which was not in the truck and I paid 10,00 $ for pads which I didn't use. Can I get a refund?

Mary M. 
Évaluation :
5

N/A great staff

Tara G. 
Évaluation :
5

The service reps were very helpful and friendly. I will be returning to them in 3 months for another rental .

james M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose M. 
Évaluation :
1

I refilled the fuel to where I received it. I returned it and took a picture of the dashboard. When I returned it the guy said his system was done. He did not come out to look at the vehicle. when I got the bill I got charged 10,80 $ for fuel. I called and they had no interest in correcting it. Didn't want to see the pic I took. Just kept saying they couldn't help me. Will not use this place again or recommend.

Stephen E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH M. 
Évaluation :
5

Fast and easy with some very nice people

Michael K. 
Évaluation :
5

Everything went smooth.

Stephen F. 
Évaluation :
5

The girl Ashley is very friendly and sweet she helps you out as best she can

Joseph D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wael B. 
Évaluation :
5

bon

Raul R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos S. 
Évaluation :
5

The facility that I rented from was excellent. The staff was friendly, the storefront was clean, and the parking lot was easy to maneuver. The vehicle was clean and free from defects, was a great size for what I needed it for, and I appreciated the usefulness of the side access to the cargo area. One area of concern is more about what I have seen in other drivers using U-Haul and other rental trucks. Hand held device usage could be reduced by including a basic Bluetooth capable audio access. I am a proponent of this capability for my own company's truck fleet as well as basic dash cameras hardwired into the vehicle. Many renters are not familiar with driving larger vehicles and these suggestions may be a way for U-Haul to promote safer driving as well as mitigating some liability.

Austin R. 
Évaluation :
5

I was very happy with the service for picking up the rental van. My pickup location was changed at the last minute adding an additional 15miles to my trip

Ronald C. 
Évaluation :
5

The receptionist was very friendly and helpful.

Keenya M. 
Évaluation :
5

They were awesome! Loved this location

Cassandra W. 
Évaluation :
5

Everything went smoothly.

Mark N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa G. 
Évaluation :
5

Very friendly and helpful staff.

Trent M. 
Évaluation :
5

Ashley was great very friendly and helpful, the only issue I have is when I got to Budget they automatically give you a discount code 20 percent, sometimes 30 off. On Retail me knot there are 20 percent off codes but I wasn't give the option to use the code as I already paid the bill. Merci

Rosalyn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

At this time we see no improvement needed. Excellent service. Thank you.

Jose E. 
Évaluation :
1

You Charged me for the weekend, when I only had it a few hours. You charged me DOUBLE for the insurance than what I was quoted, and you didn't have the vehicle I requested. I would NEVER use your service again and I would make sure my friends and family never do either!!!

Susan G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
4

Person I dealt with was friendly and helpful.

Ronald R. 
Évaluation :
5

This was not the original location to pick up the truck. Original location requested was Whitehall, PA 18052. This was then change to Route 100 in Macungie where a 9 o'clock pick up was delayed due to employee not showing up at 10:20 AM the employee still was not there I then called U-Haul who then sent me to the Emmaus Avenue Location. The gentleman there was very friendly very nice and very accommodating. But the experience over all because of lack of employee showing up on time really put a me behind in my move.

Vanessa V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yosinerys R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Janet C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rory J. 
Évaluation :
1

How gram chick was it ready in when it got ready the battery's dead over an hour of my time wasted that I had to pay people

Art F. 
Évaluation :
1

I didn't rent a truck on 1/7/2019

Mickey J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

khattena J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denise E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis M. 
Évaluation :
1

People at store tried to over charge me. Gas gauge did not match paper work but did not have the time to dispute.

Robert W. 
Évaluation :
5

Our initial place of picking up at an unmanned site was disappointing as someone returning a truck left it blocking 4 vehicles, one which was mine. It being unmanned did not allow the truck to be moved allowing me to pick it up, forcing me to contact UHaul's main office, change my times and travel farther to pick up and return the vehicle, costing me more money. They were able to get the new site and truck quickly, but not without hindering my plans for the day. Not sure I want to deal with that again. Tnx Grego

Greg S. 
Évaluation :
1

I got completely screwed by U-Haul. Reserved a truck, went to pick it up and they rented it to someone else, so I had no truck. I had to go across town to get another truck, then when I went to return it, they charged me for a local rental when it was supposed to be a one way rental. it should have been a 250 $rental and U-Haul charged me 540 $. Numerous phone calls and nobody seemed to care. No phone calls returned. Will never recommend to use U-Haul again.

Michael H. 
Évaluation :
5

The guys at Allied are wonderful. Je les recommanderais sans hésiter.

Melanie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ineabelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jocarla J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebony H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james M. 
Évaluation :
5

Truck alignment was absolutely horrid. Cab was disgustingly dirty.

Mark W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angel B. 
Évaluation :
4

The service was excellent and very helpful.

Tabatha R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dinarie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tracy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenia G. 
Évaluation :
5

Lower the mileage rate.

MARK L. 
Non les évaluations ont été soumises pour cet établissement.

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