Ask customer/apply what they apply for instead of adding things they didn't want. As well for a improvement not to be rude and disrespectful to customers.
Adrian A.
Customer Reviews for Allison & Sarai Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The front desk girl needs to give out accurate information, not say one thing and then changes it when it's time to actually rent a truck. This place overbooks for one truck and then rushes you to finish because they have now overbooked.
Janice G.More availability of truck sizes and parking for returning of vehicles.
Taiesha R.Guy was not friendly. Just took the truck, didn't explain what would happen next.
Jamal B.I did not have any issue and really like your website solution to rent a van and online check in. Staff was friendly , helpful and professional. Just great expirience. Merci.
Alex R.Excelente
Mario P.Excellent service à la clientèle
Abel J.What a great and seamless experience! Everything was well explained and I had no problems. Thanks for the service! Completely recommend!
Welby M.The staff at this location were very helpful and accommodating.
Nichol U.Fast and efficient great customer service.
Jorge G.Me gusto mucho
juan R.The entire process went very well. At first I was a little concerned about having to go further to this location however I'm happy because the service was a nice experience. All information in detail was explained with a smile for pickup and drop-off.
Tenisha S.This was the easiest, most seamless Uhaul rental pickup experience I've had to date. Thank you to the folks at Allison & Sarai!
Shawn C.My van was missing the hand truck that we desperately needed for our move and ended up having to move everything by hand which was exhausting and tiresome. Andas of today I STILL haven't received a refund for the MIA handtruck.
NICHELLE W.Muy buen servicio gracias
jesus C.Nothing at all. Thank you
Daniel P.Amazing customer service. 10' truck got vandalized before getting picked up, apparently was the last truck aswell. The guy at the counter made it right and worked with me. Quick resolving and got me in the road asap. Would recommend.
Rene D.Such an easy process. The nicest men helping. So great!!!
Hannah M.The guy running the booth was so kind and understanding, and helped me get my truck taken card of as soon as I arrived. Loved it here! Thank you, Mr. Bronx U-Haul Man!
Alan M.They need to improve a way of their service when it comes to customers and sincere
Rashid T.Tienen los mejores precios y los truck están en buenas condiciones
Franklin O.The van they gave me vs the information they printed out was incorrect as far as milage and the fuel meter. Hower, based on the amount charged it seems to have worked out. The overall experience was great other than the slight concern of potential charges due to the incorrect van.
Antoine S.The service is excellent.
Diogenes J.All here at Allison & Sarai were very helpfulâ€"I am grateful and would recommend to all in a heartbeat. They knew that moves are hard and would help in the best way they can. The manager even gave me tax tips. Merci.
Mary Grace Ellen V.Excellent all around
DAVID S.Everything is good I'm satisfied with this location and service
Luis Z.good and perfect
karen P.Maybe a better parking area
Elizabeth C.Everything was perfect
MARIACRISTINA L.Even after I made the reservation online and declined the insurance option. They told me it was required. This was not part of the policy or agreement I completed. I didn't have the time to cancel the reservation and decided to agree with the additional charge. I am very upset that they took advantage of me and I would like a refund for the insurance charge they forced me to buy.
Efrain D.I rent a U-Haul a couple times a week through the app. Most of the locations I go to are in the Bronx the last two rentals I reserved blankets and at two separate locations, they did not have the blankets I needed. Both locations did not carry blankets. They said they never have blankets that puts the customer in a bind, when they are relying on their order being filled, I personally had to go to another U-Haul rent just blankets and then return the blankets to that U-Haul. If the app offers blanket rentals at all these locations, I think all these locations should have blankets. Merci.
CRAIG D.Have a space for when is time to bring the truck after the store is close.
Juan A.Nothing excellent job
MARK M.Clear the truck, and put gas in the truck when I picked up the truck the gas tank was empty and the last driver who was in there spilled soda in the truck and the truck was nasty but I appreciate the truck thank you and help me get my possessions yes I would recommend U-Haul
Eric J.Thanks for the service
GEORGE G.Excellent services
Angel Z.Make it to clear to return moving blanket and don't have a debt.
Shea Shea R.Service was so good I don't know what could possibly be done to make it any better.
Fredrick T.I was charged 200 for a rental! That's pure bullshit!
Sarica S.Nothing everything was good I was in and out of there in no time very quick service
Angel O.The location charged me nearly $80 for two hours of use. The truck itself was in terrible condition. The passenger side mirror was broken and unable to adjust and held together by a rubber glove. I asked if they had a truck with fully functioning mirrors as this was unsafe. They said no and tried to bend/force it into a better angle. The interior was filthy and sticky. The back of the truck was damp and had broken glass. I will certainly never use this location and hesitate to use U-Haul again. I do have pictures of the state of this truck should you wish to see.
Jacob John B.Customer service great
Deborah W.The price in the miles because they're too expensive
FRANCISCO J.Explain better how much for miles instead of 60 cent a mile they charged me 1,99 I would never ever pay that amount for miles I drive a Mercedes and I rent cars all the time that is ridiculous
Danielle D.