Le client n'a pas laissé de commentaire.Dawn W.
Customer Reviews for Allsafe Self Storage Joint Venture
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dublin, CA 94568
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
9h30 am à 12h pm / 1h pm à 5h pm
- Samedi :
9h30 am à 12h pm / 1h pm à 4h pm
- Dimanche :
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JAMES T.
Mobile pick up was super easy and quick so was the drop off!!NARENDRA D.
Did not prepare a dolly for me. The bill also came with wrong charges. Disappointed!Chewei L.
Everything went very smoothly.Anthony C.
Le client n'a pas laissé de commentaire.JOHN H.
Good customer servicesISMENE C.
Le client n'a pas laissé de commentaire.Jeffrey C.
Le client n'a pas laissé de commentaire.STEPHAN P.
Le client n'a pas laissé de commentaire.Joseph B.
The U-Haul was dirty inside and out. We had to wear masks because the smell of cigarettes was initially so strong in the cabin. Besides that good experience and got the job done.Nikki E.
Le client n'a pas laissé de commentaire.Wouter S.
Le client n'a pas laissé de commentaire.Arthur F.
Le client n'a pas laissé de commentaire.Jami K.
Very friendly and helpful agent at this location. She made this rental very easy.Beth S.
You guys changed my reservation on me 3 times. The truck I originally reserved was not available, and then the replacement truck I reserved was moved to a different location 24 hrs before my pick up. Literally every time I use Uhaul some bullshit like this happens. Figure your fucking shit out fuck bagsSOHRAB N.
The staff was super friendly and helpful. He explained the process and all the steps correctly and answered my questions patiently. Would do business here againSKANDA M.
The truck had some engine problem and consumed 4 gallons of gas for 19 miles I droveANDREY F.
Le client n'a pas laissé de commentaire.DONALD P.
This location is top notch. The young lady that helped us was professional, courteous, and an absolute pleasure to do business with. Thank You!!DARREN L.
I picked up the truck at 7:15 am. The process to get the lock box code was aweful. I had to call, the call was terminated because I was on you chat and it just stopped. Had to call back and start over. The whole dual documentation and alternate contact was not known until I did the process! You should have told me what I was going to need. Seriously, all that should be needed is a Valid Drivers License and payment. If I had not been alone when I picked up the truck I might still be there! I undersatand you need information, but the photo, the DL, and the CC should be enough. I lost almost an hour in the process. On the good side the truck ran very well, it was comfortable enough and the drop off process was super smooth. In the end Thanks!Alex M.
Le client n'a pas laissé de commentaire.kristina C.
Staff did not leave keys in the drop box as requested and therefore, I had to wait to get into the vehicle. . Staff was rude, uncooperative, combative. This location should not be considered for Uhaul rentals in the future as they are not equipped to handle Uhaul customers.MELINDA S.
Le client n'a pas laissé de commentaire.JOHN D.
When I picked up the truck, I was on a very tight schedule. I was sent a message indicating that if I didn't respond to the message, that it would be assumed that the truck condition was fine. I did a visual check of the truck exterior and interior and didn't notice anything greater than normal wear and tear, so didn't respond. When I started the truck, the gas gauge was at 3/4. I was expecting it to show full. The last Uhaul rental I did was very much better, so I'm very disappointed in this service. I would not use this rental location again.Merrilee C.
Becky is friendly, professional and competent. A pleasure to do business with.CHARLES H.
excellent service, no improvements needed.NANCY K.
Becky is friendly, thoughtful and considerate. A pleasure to do business with.CHARLES H.
Le client n'a pas laissé de commentaire.Katherine A.
Behind the counter, Becky was amazing. She called me before pickup to let me know about the vehicle availability, she followed up with me on the details, she delivered an outstanding customer experience. Thank you for making the reservation, pickup and return a very smooth process for me.Claude D.
I am disappointed in the cost of the rental. Your vehicles move around the United States and 664 $dollars was exorbitant.Robin T.
Le client n'a pas laissé de commentaire.SRIHARI M.
Very clean and attentive staff. Easy drop-off process.Brandon F.
Provide more zoomed out pic of the lock boxDaniel G.
Becky in the front was very personable and has a great attitude !SPENCER A.
Le client n'a pas laissé de commentaire.TAE K.
Le client n'a pas laissé de commentaire.Cheng S.
Le client n'a pas laissé de commentaire.Kim Z.
Le client n'a pas laissé de commentaire.Sameer S.
The pick up and return take too long and confusing on the website.Duc N.
The customer service lady was amazingly helpful and understanding. She should get a pay raise!Farzaneh A.
I first went to the old Dublin location and didnt know about this NEW location that is a partnership with A1 Storage. It would help at booking to be alerted to the fact it was a new location. Merci.Stephen M.
Faster checkout of the vehicle. There was a slight delay in checking out the vehicle at the time of renting it. Otherwise, everything was just perfect.SUMIT K.
Excellent customer serviceERIC S.
Le client n'a pas laissé de commentaire.Dominique R.
Super friendly, kind and helpful staff.James Z.