I got charged on 6 furniture pads and I never got them, when asked to rebuddle they just finalize the sale. Super disappointingFELIX P.
Customer Reviews for Allstate Equipment
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lake Worth, FL 33463
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 4h pm
- Sam : 7h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/24/2021 - 12/27/2021: Fermé
- 12/31/2021 - 1/3/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We were turned away from 3 locations that you specifically told us to return our trailer to, then refused to accept trailer and gave us ANOTHER LOCATION to drive to. Tired, hot, angry, not a good situation.Cathy M.
Everything was fineEDWARD G.
Le client n'a pas laissé de commentaire.Mary A.
I got the car the fuel gage said the car was full. I drove 57 miles during my trip, when I was returning the vehicle I stopped at the gas station I had to put 7,75 gallon of fuel in the car to filled it back up. There is no way if the car was full when I got it and only drive 57 miles mostly highway for it to take 7,75 gallon of fuel.JEAN E.
Le client n'a pas laissé de commentaire.GARY M.
Le client n'a pas laissé de commentaire.Ina J.
Location was a shop, but people were extremely helpful and quick. The complete experience was very easy and would definitely recommend it to a friend.Linda A.
Le client n'a pas laissé de commentaire.RAMON P.
Le client n'a pas laissé de commentaire.OSCAR P.
When returning I can't share the location and I end up getting charged extra so I suggest that we can just click dropped off and send a pictureJOSELER E.
I specifically left the key in the lock box and someone told me that it was found in the cup holder. Not true. I was unable to close out the transaction due to technical issues and was charged 20 $anyway. Merci!PIERRE P.
To the point; efficient ; convenient.Steven A.
Le client n'a pas laissé de commentaire.JACOB P.
Nice drop offADAM R.
Le client n'a pas laissé de commentaire.KIMBERLY L.
Trailer was broken, we rented on a Saturday, the rental place is not open on Sunday, so we had to fix the trailer our selves which took three hours to buy a new strap to replace the broken one, then when we returned it three hours late, they charged us for another day.JASON C.
Le client n'a pas laissé de commentaire.DELORIS B.
Have working WiFi available at all locations to be able to do online drop off after hours.CARISSA E.
There were no intructions that told me the lockbox was on the back of the truck. The engine was so loud I thought it was going to breakdown. The floor got incredibly hot after an hour of driving it.Melody B.
Le client n'a pas laissé de commentaire.CAROL S.
It was quick easy and the entire staff was great.Thomas M.
Am Automated pickup when the location was closed on a Sunday was an AWESOME, SIMPLE, & USER FRIENDLY experience!!!! I'm impressed with the app and the process implemented, simplicity. Thank you!!Joseph D.
Le client n'a pas laissé de commentaire.DONALD M.
Customer service is non existent.JANET G.
Le client n'a pas laissé de commentaire.VEDEL P.
Le client n'a pas laissé de commentaire.JEAN B.
I was overcharged! Someone please get in touch with me.IMANNI W.
They treated you like familyDAVID J.
The employers were very nice but kind of difficult service as only one person was inside and there was equipment everywhere, again very nice gentlemen. Really aggravating I had to pay 63 $to fill the tank back up and the tire pressure light was on and nothing was done about it. The one man offered to help load a vehicle on, luckily I had someone to help me but lovely for him to offer.Tianna P.
Le client n'a pas laissé de commentaire.FERNANDE C.
Le client n'a pas laissé de commentaire.DAVID M.
Poor service Truck was dirty and very old One item from our order was not available in this location (dolly) - why do you guys offer an option that simply is not available? Large box price very different from informed on email sent one or two days prior to pick up (advertised 1,67 $ vs reality of 6 $each large moving box)KAELL P.
Le client n'a pas laissé de commentaire.NIVALDO C.
Personally I believe everything was perfect. I don't think you need any changes.ovidiu O.
Le client n'a pas laissé de commentaire.Jacob M.
Le client n'a pas laissé de commentaire.WILLIAM W.
This location was fine. the problem is corporate U-Haul. I made my reservation a week in advance. Pickup location was changed several times. Each change was a location was farther away. Morning of pickup location changed twice!!!!betty C.
Le client n'a pas laissé de commentaire.Jeffrey W.
Customer service was excellent!!Mario R.
Uhaul and the pick-up location messed up my order in every way possible. When I dropped off here, the associates were very understanding and willing to work with me because I had documented everything. It was nice to finally get some hospitality.Brianna A.
I was scheduled to pick up trailer and it wasn't there in boynton beach, i had to travel 20 miles to another location. I didn't get a call and tried all morning to call the center in Boynton was put on hold several times never got an attendant. I was not a happy customer.LAWRENCE L.
Le client n'a pas laissé de commentaire.brannon J.
Le client n'a pas laissé de commentaire.JIMMY K.
Very convenientFredy A.
Le client n'a pas laissé de commentaire.RAMON N.
Le client n'a pas laissé de commentaire.Renie P.
Le client n'a pas laissé de commentaire.anthony T.
Le client n'a pas laissé de commentaire.COLOMBIA S.
Overall a good and easy experience. My only issue was the process to return the truck through the app is tedious and unnecessary. Any other time you rent a uhaul (without the app) you can return it after hours without going through that process. No one is there to confirm the condition all you do is drop the keys, it should be the same when you rent through the app. The fee for the staff to confirm it is ridiculous. The last thing I want to be doing as a woman is lurking around a parking lot in such a bad area at night just to take photos of a truck.CHRISTIE L.
Le client n'a pas laissé de commentaire.PRADEL D.
Returning truck after hours did not work even though I followed directions to the letter. Thankfully I haven't been charged the 20 $fee, yet.GERALD C.
They are right down the street so drop off worked out good for me.MARK W.
Le client n'a pas laissé de commentaire.Doris L.
Le client n'a pas laissé de commentaire.STEPHANIE D.
Le client n'a pas laissé de commentaire.Nancy R.
Guy at rental desk was awesome. Knowledgeable, friendly, patient. Great guy!! I have a new "go to" place for all my rental stuff. Best UHaul place I have been to yet!DOUGLASGERALD K.
Le client n'a pas laissé de commentaire.ARACELY N.
My criticism is more with UHAUL. We moved 160 miles (320 roundtrip). I had to pick up and return the truck to that location for various reasons. Weeks before we RESERVED a cargo van at a location a few miles from our house. I had planned to pick up and return the van there. the night before the move (AFTER HOURS) we received a text that you changed the location to Lake Worth, 40 minutes in the opposite direction our our relocation. It added over an hour to our trip, each way, and a 45 $Uber drive! ITS NOT MAKING THE RESERVATION. ITS KEEPING THE RESERVATION! SEE YOU ON GOOGLE AND YELP!RANDY S.
The front desk rep messed up reservation and I had to drop it back to the pick up location when I specifically asked him if I can drop it off at any uhaul store. He confirmed he would add it to my rental but when I dropped it at another location I was called to pick it up or I would get charged. My whole day was messed up because of his mistake and I was charged for the mileage to bring it back. Not happy at all with how this went . This will be the last time I rent from this company!RUTHLENE S.
The truck was clean, the instructions for no contact pick up were precise and explanative. The only issue I had was that the dolly I purchased additionally was not in the vehicle, so I did have to go inside and request it. I almost left without it, and that would have stunk when I got to the storage unit. LOL Overall a really great experience and I will definitely recommend and use personally in the future again!. Thank you.Jennifer V.
The vehicle couldn't start, and it was filthy. Also when we got there to drop off, facilities was closed. I tried the website to leave vehicle but online drop off wouldn't take the photo of the mileage. That was frustrating and then we had to take back the vehicle and return the next day, and I was charged additional 40,00 $ then the guy there didn't want to give us a receipt he made us wait, and continue attending other customers.RAMRAJ B.
An awesome guy came out with a radio unloaded the hitch I never even had to get out of my car had up to other people come get the trailer took less than 5 minutes he was awesomeJamie B.
Le client n'a pas laissé de commentaire.John W.
It's a pleasure doing business with u-haul!dwoodmyr J.
I don't see anything wrong, there's nothing to add!DWOODMYR J.
Everything went well during my pickup and return. I picked up the truck at 7am so my advise would be to get there early to avoid a wait.MICHELE R.
Nothing really , just keep doing what you guys doing thank youMarie L.
Le client n'a pas laissé de commentaire.JASON A.
Fast and great service. I was over charged by two days.Raquib K.
Le client n'a pas laissé de commentaire.JOSE T.
Le client n'a pas laissé de commentaire.MARCO E.
Quick and easyJohn M.
Le client n'a pas laissé de commentaire.vanessa C.
Le client n'a pas laissé de commentaire.OSCAR M.
Excellent customer service, but the location is horrible, dark water on the sidewalks, horrible smell inside the store. Very messy place. But I repeat, the boys that work there at Allstate Rental Equipment , give me an excellent service and help!Ydelsi S.
Le client n'a pas laissé de commentaire.JORGE G.
Le client n'a pas laissé de commentaire.EDWARDO S.
There was a big problem with roaches inside the box truck. No one wants to bring a bug that can isn't infused your home.Tex G.
Lizards and leaves in truck not clean. My opinion they are thieves. I will be contacting coperateJohn C.
Le client n'a pas laissé de commentaire.ORSON M.
Le client n'a pas laissé de commentaire.Amro Q.
Nothing. Equipment was ready, in good shape, check-out and check-in both seamless.Robert M.
Yes, recommend this location, fast and smooth return. We parked by the side of the building, one of their guys came out with walkie & talkie and reported miles and reported everything was clear inside front and back, and then all set, done! very efficient. Merci.QIAN L.
great customer serviceARTHUR R.
Le client n'a pas laissé de commentaire.ANGELIQUE R.
Best experience I've ever had with uhaulLAWRENCE B.
This location didn't have some of the items I order online, and I had to leave the place to find an auto part store to buy the trailer receiver even when online said it was available at the desired location. This location is not what the online booking derive advertiseLUIS G.
Le client n'a pas laissé de commentaire.LAWRENCE L.
Le client n'a pas laissé de commentaire.Henry J.
Le client n'a pas laissé de commentaire.Donavan S.
Le client n'a pas laissé de commentaire.DESHAWN B.
Every thing was good Thank YouERNESTO F.
Le client n'a pas laissé de commentaire.WALTER E.
The inside the cab was full of cigar ash. GrossMayu H.
Le client n'a pas laissé de commentaire.Carlos R.
Dirty filthy environment looks like a junk yard. The trailer rented to me did not seem to have been well maintained.Michael L.
Le client n'a pas laissé de commentaire.sandra C.