They treated you like familyDAVID J.
Customer Reviews for Allstate Equipment
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lake Worth, FL 33463
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 4h pm
- Sam : 7h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The employers were very nice but kind of difficult service as only one person was inside and there was equipment everywhere, again very nice gentlemen. Really aggravating I had to pay 63 $to fill the tank back up and the tire pressure light was on and nothing was done about it. The one man offered to help load a vehicle on, luckily I had someone to help me but lovely for him to offer.Tianna P.
Le client n'a pas laissé de commentaire.FERNANDE C.
Le client n'a pas laissé de commentaire.DAVID M.
Poor service Truck was dirty and very old One item from our order was not available in this location (dolly) - why do you guys offer an option that simply is not available? Large box price very different from informed on email sent one or two days prior to pick up (advertised 1,67 $ vs reality of 6 $each large moving box)KAELL P.
Le client n'a pas laissé de commentaire.NIVALDO C.
Personally I believe everything was perfect. I don't think you need any changes.ovidiu O.
Le client n'a pas laissé de commentaire.Jacob M.
Le client n'a pas laissé de commentaire.WILLIAM W.
This location was fine. the problem is corporate U-Haul. I made my reservation a week in advance. Pickup location was changed several times. Each change was a location was farther away. Morning of pickup location changed twice!!!!betty C.
Le client n'a pas laissé de commentaire.Jeffrey W.
Customer service was excellent!!Mario R.
Uhaul and the pick-up location messed up my order in every way possible. When I dropped off here, the associates were very understanding and willing to work with me because I had documented everything. It was nice to finally get some hospitality.Brianna A.
I was scheduled to pick up trailer and it wasn't there in boynton beach, i had to travel 20 miles to another location. I didn't get a call and tried all morning to call the center in Boynton was put on hold several times never got an attendant. I was not a happy customer.LAWRENCE L.
Le client n'a pas laissé de commentaire.brannon J.
Le client n'a pas laissé de commentaire.JIMMY K.
Very convenientFredy A.
Le client n'a pas laissé de commentaire.RAMON N.
Le client n'a pas laissé de commentaire.Renie P.
Le client n'a pas laissé de commentaire.anthony T.
Le client n'a pas laissé de commentaire.COLOMBIA S.
Overall a good and easy experience. My only issue was the process to return the truck through the app is tedious and unnecessary. Any other time you rent a uhaul (without the app) you can return it after hours without going through that process. No one is there to confirm the condition all you do is drop the keys, it should be the same when you rent through the app. The fee for the staff to confirm it is ridiculous. The last thing I want to be doing as a woman is lurking around a parking lot in such a bad area at night just to take photos of a truck.CHRISTIE L.
Le client n'a pas laissé de commentaire.PRADEL D.
Returning truck after hours did not work even though I followed directions to the letter. Thankfully I haven't been charged the 20 $fee, yet.GERALD C.
They are right down the street so drop off worked out good for me.MARK W.
Le client n'a pas laissé de commentaire.Doris L.
Le client n'a pas laissé de commentaire.STEPHANIE D.
Le client n'a pas laissé de commentaire.Nancy R.
Guy at rental desk was awesome. Knowledgeable, friendly, patient. Great guy!! I have a new "go to" place for all my rental stuff. Best UHaul place I have been to yet!DOUGLASGERALD K.
Le client n'a pas laissé de commentaire.ARACELY N.
My criticism is more with UHAUL. We moved 160 miles (320 roundtrip). I had to pick up and return the truck to that location for various reasons. Weeks before we RESERVED a cargo van at a location a few miles from our house. I had planned to pick up and return the van there. the night before the move (AFTER HOURS) we received a text that you changed the location to Lake Worth, 40 minutes in the opposite direction our our relocation. It added over an hour to our trip, each way, and a 45 $Uber drive! ITS NOT MAKING THE RESERVATION. ITS KEEPING THE RESERVATION! SEE YOU ON GOOGLE AND YELP!RANDY S.
The front desk rep messed up reservation and I had to drop it back to the pick up location when I specifically asked him if I can drop it off at any uhaul store. He confirmed he would add it to my rental but when I dropped it at another location I was called to pick it up or I would get charged. My whole day was messed up because of his mistake and I was charged for the mileage to bring it back. Not happy at all with how this went . This will be the last time I rent from this company!RUTHLENE S.
The truck was clean, the instructions for no contact pick up were precise and explanative. The only issue I had was that the dolly I purchased additionally was not in the vehicle, so I did have to go inside and request it. I almost left without it, and that would have stunk when I got to the storage unit. LOL Overall a really great experience and I will definitely recommend and use personally in the future again!. Thank you.Jennifer V.
The vehicle couldn't start, and it was filthy. Also when we got there to drop off, facilities was closed. I tried the website to leave vehicle but online drop off wouldn't take the photo of the mileage. That was frustrating and then we had to take back the vehicle and return the next day, and I was charged additional 40,00 $ then the guy there didn't want to give us a receipt he made us wait, and continue attending other customers.RAMRAJ B.
An awesome guy came out with a radio unloaded the hitch I never even had to get out of my car had up to other people come get the trailer took less than 5 minutes he was awesomeJamie B.
Le client n'a pas laissé de commentaire.John W.
It's a pleasure doing business with u-haul!dwoodmyr J.
I don't see anything wrong, there's nothing to add!DWOODMYR J.
Everything went well during my pickup and return. I picked up the truck at 7am so my advise would be to get there early to avoid a wait.MICHELE R.
Nothing really , just keep doing what you guys doing thank youMarie L.
Le client n'a pas laissé de commentaire.JASON A.
Fast and great service. I was over charged by two days.Raquib K.
Le client n'a pas laissé de commentaire.JOSE T.
Le client n'a pas laissé de commentaire.MARCO E.
Quick and easyJohn M.
Le client n'a pas laissé de commentaire.vanessa C.
Le client n'a pas laissé de commentaire.OSCAR M.
Excellent customer service, but the location is horrible, dark water on the sidewalks, horrible smell inside the store. Very messy place. But I repeat, the boys that work there at Allstate Rental Equipment , give me an excellent service and help!Ydelsi S.
Le client n'a pas laissé de commentaire.JORGE G.
Le client n'a pas laissé de commentaire.EDWARDO S.
There was a big problem with roaches inside the box truck. No one wants to bring a bug that can isn't infused your home.Tex G.
Lizards and leaves in truck not clean. My opinion they are thieves. I will be contacting coperateJohn C.
Le client n'a pas laissé de commentaire.ORSON M.
Le client n'a pas laissé de commentaire.Amro Q.
Nothing. Equipment was ready, in good shape, check-out and check-in both seamless.Robert M.
Yes, recommend this location, fast and smooth return. We parked by the side of the building, one of their guys came out with walkie & talkie and reported miles and reported everything was clear inside front and back, and then all set, done! very efficient. Merci.QIAN L.
great customer serviceARTHUR R.
Le client n'a pas laissé de commentaire.ANGELIQUE R.
Best experience I've ever had with uhaulLAWRENCE B.
This location didn't have some of the items I order online, and I had to leave the place to find an auto part store to buy the trailer receiver even when online said it was available at the desired location. This location is not what the online booking derive advertiseLUIS G.
Le client n'a pas laissé de commentaire.LAWRENCE L.
Le client n'a pas laissé de commentaire.Henry J.
Le client n'a pas laissé de commentaire.Donavan S.
Le client n'a pas laissé de commentaire.DESHAWN B.
Every thing was good Thank YouERNESTO F.
Le client n'a pas laissé de commentaire.WALTER E.
The inside the cab was full of cigar ash. GrossMayu H.
Le client n'a pas laissé de commentaire.Carlos R.
Dirty filthy environment looks like a junk yard. The trailer rented to me did not seem to have been well maintained.Michael L.
Le client n'a pas laissé de commentaire.sandra C.
All good.Carlos L.
Le client n'a pas laissé de commentaire.JAMES D.
Very easy rental from beginning to end.Juan O.
Le client n'a pas laissé de commentaire.Charles W.
I recommend this U-haul location. I did have some problems with the U-haul app, but called the 800 number on a Sunday and they were able to help with the return of the truck. Everything else went very smooth.daniel S.
Overall customer service. It was a horrible experience taking me all over my county with four different locations.Melissa Y.
Le client n'a pas laissé de commentaire.RAFAEL D.
Always a pleasure to do business at this location.marie O.
Le client n'a pas laissé de commentaire.Jose G.
Allstate was ok but the on line process stunk. I was charged a 25 $cleaning fee that was no disclosed in advance. Uncalled for. I left the truck in the exact same condition.Steven L.
Le client n'a pas laissé de commentaire.Daiana L.
Le client n'a pas laissé de commentaire.YURIYS S.
Great overall experience! The location where picked up Top Notch! Great customer service from the time I arrived to the time I left when car hauler was attached to truck,andrzej G.
Le client n'a pas laissé de commentaire.Weslling G.
The whole experience couldn't be any easier. Merci.Shelley A.
They charged us 21,00 $ after hours return even after we did in the same day. I sent an email questioning, they did even bother to respond. One of the employees/owner works like he hates being there. I don't recommend. Do business some place else. It is your hard money spent it where you are at lest treated with some or little appreciation.Sirlei S.
It's a pretty convenient location, and they have more equipment than I thought there.Neahmon S.
Dirty, gravel everywhere, got in my eyes.William P.
Le client n'a pas laissé de commentaire.MARTIN M.
Le client n'a pas laissé de commentaire.Flavia R.
Le client n'a pas laissé de commentaire.Chuck E.
Ordered blankets and I was bot told blankets were not available until I arrived to pick up the truck. This caused me to having to resolve getting blankets as to prevent damaging my furniture. I asked the person to change my drop off time to 6pm (still within 24 hours) and he never made the change on my reservation. So when i returned the truck i was charged an additional day for lease and insurance...this was very disappointing and a very poor way of treating a customer. I felt robbed and disrespected since at the very least I should have been told that by returning the truck 3 hours later I would be charged for another day and i could've chosen if i wanted to oay or not. Horrible!!!Washington S.
Le client n'a pas laissé de commentaire.Jay W.
Assigned wrong truck after hours. No keys or lock. After almost an hour on the phone with U-Haul, I was able to get another. When returned,truck was checked with one of the staff. After five hours this was still showing as not returned. Had to call this location and request check that truck was in their yard.Wladyslaw B.
Price was a littleROBERT M.
when returning vehicle it should be easy to speak to someone not waiting for more than an hour to get customer service and I got overcharged. HorribleOLGA R.
Dog puke and pee so strong that when I returned the uhaul the guy shawn who checked it in about puked when he opened the trailer Call me asap 239 872 5115Missy F.
The mirror on the driver side was squeaking really bad,SHAWN L.
Rented online and picked up at Allstate Equipment & Rental 3285 S Military Trl, Lake Worth, FL 33463. The 19,99 $ van was filthy. I used it for 4 hours, went 31 miles, brought it back 30-45 minutes early and was charged 88,49 $. I got it just over half full. I brought back and expected to pay for a few gallons of gasbut 9 gallons is crazy! I never saw the bill before leaving as I was told it was emailed to me. I'm really suppriosed at Uhaul for such a scam. Would like to hear from someone. My cell is 954-646-2382. Sam Cristol, President The Cristol Group, Inc. 6586 Hypoluxo Rd. Suite 333 Lake Worth, FL 33467 Also sending via email.SAMUEL C.