Amazing and fast customer service, The call me right away ones the truck arrived !!!
JOSE J.
Customer Reviews for Alpha Fleet Management Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The website return process is an abomination unto user interface design.
Kevin H.Easy in, easy out. Friendly staff.
Joel R.They were friendly and helpful. I had to change my reservation and even extended a day, both were handled and I didn't have a problem. Will happily go there for my next rental needs.
KATHERINE J.I was charged a 130 cleaning fee that was not discussed and no attempt to contact me was made. Not professional
Robert J.Jack is an awesome guy! Mary is wonderful! Great people, convenient location, will always rent from here!!! Happy New Year!!!
ALEJANDRO C.Alpha Fleet Management Inc was Amazing!! Jack & Mary were a huge help when it came to my rental for my move from a 1-bd room apt to a house. I initially reserved a 20 ft truck and with their suggestion downsized to 15 ft and still had plenty of room left. Thank you for your above and beyond customer care. We sat together and worked out what would be best for me and their suggested plan worked out perfectly. Highly Recommend using Alpha Fleet Management Inc for your Uhaul needs. Their location is easy to access and their kindness and charm is an added bonus.
Kenneth M.The best! Easily, by far, the best U-Haul place, ever. Possibly the best customer service ever. Jack and family are so wonderful, I feel like I've made new friends. I have rented from them twice now, and I will keep coming back, for sure.
BRIAN C.Great customer service I love the happy team Thanks again
JACINTO C.Great customer service!
CLAUDIA A.Jack was very helpful and I had a great rental experience. Top notch service and care from everyone at this location. Thank you for making it easy!
Thomas M.They really helped us out! Thank you !
JONATHAN B.Jack was great and extremely helpful with my order. He explained policies I've never been told before. Very nice guy and runs a great U haul outlet.
Adam R.Very professional and quick service
RAFAEL R.Very courteous and helpful staff. A pleasure doing business with them
ROGER F.Aucun
STEPAN D.buen servicio al cliente
Ricardo M.Everything is fine
SEMIK A.They go above and beyond to help, and make adjustments to your needs. It was a true pleasure doing business with people who give their best to their clients. Merci.
Paola B.Easiest and smoothest experience you'll ever get from Uhaul!
Hakop M.Great service!
DANIEL C.Customer service was excellent.
ROBERT S.The manager or owner was very communicative, helpful and easy to work eff k with.
MICHAEL S.You have a really customer-friendly agent there, quick check-in, quick drop-off, the lady who served me on Friday morning(11/26) and again on Sunday morning (11/28) was super helpful when the system couldn't parse my barcode on my driving license and helped me to get the cargo van. It's the greatest location, long working hours are very helpful.
Maciej B.Very friendly and accommodating staff, everything worked out great!
ALEXANDER C.All was great!
MARGARET G.I've been to many location but this location was the best location ever to exists. Their so accommodating, understanding, accountable and they have great customer service.
GAREGIN H.Customer service is excellent!!
LLOYD M.Was hesitant because of bad reviews, but other than the state of the office/lot itself I had zero issues. Courteous and professional service, I even had an issue figuring out the parking break as I was leaving and the lady came out to show me how to disengage it. Easy pickup and dropoff.
Stefan M.The guy working there, Jack, was extremely helpful and friendly. He made the whole process simple, easy and enjoyable.
CAROL A.Amazing customer service!
VARDAN M.Great job!
MICHAEL B.The trucks need better gas mileage
CAROLYN G.Great customer service!
DAVID A.Thank you very much.
REFUGIO R.Nice, easy going people
DAVID W.Thank you JACK
MOHAMMAD M.Very professional and helpful employees at this location!
SEAN K.The customer service was excellent and the process to rent, pick-up, and drop off was smooth and easy. I will use this service again and recommend others to use it as well.
JESUS R.The service was great - the office interior needs work, but I know they're a new location that's just starting to build a customer base.
JASON A.uhaul changed my pickup location with out letting me know . not pleasent adding 10 miles to my pickup one way . Unable to talk to customer service over 1 hour wait . Will not reccomend uhaul to anyone
WILLIAM P.Definitely send people here instead of the costless car rental place that gated off their parking lot during the hours they were supposed to be open.
Sophia M.Excellent customer service. Will recommend this place to everyone Jack is the best. Very friendly.
DAVIT V.Nothing. Jack was terrific.
William N.It was clean fast efficient service I totally appreciate it and friendly
JOHN V.The cab had some sort of melted candy in the front console, the cab itself had not been cleaned in ages which is paramount in a pandemic. The office is filthy and unkempt, electric scooters everywhere with clutter and garbage all around. If this is the brand U-Haul was going for you have missed the mark. As then charged me for gas and all, very poor showing
Michael C.I think this particular location is new and you have to be careful about finding it.
DANIEL H.Customer service was supreme Thanks Alpha Fleet and look forward to renting from you in the future
JOEL F.The woman who checked in the vehicle was very friendly and efficient. Excellent Service. The lot itself was very crowded at the time.
BRIAN K.Mileage rates are very high. We had to make a second trip and ended up adding almost $100 to our total. If mileage included gas that would be one thing, but paying that much for mileage in addition to refilling the tank it's too much. I probably won't use the service again.
TIMOTHY H.Once again the people were extremely nice and helpful. They are just starting as a uhaul business so they are still getting everything setup. But overall my experience was great!
Janice B.Stop pressuring customers into buying protection! You could simply have an option that says “Decline coverage†instead of something that says we might pay $25k in damages. Totally biased verbiage!
Viet H.