I showed up at my appt time which was 10pm. The location was dark and a homeless person was camped out in front of the lock boxes. To top it off, the location of the truck was NOT where the app and picture said it was supposed to be. It was across the street and down. Thankfully I happened to see it, but I could easily have missed it. I am a female, this location was EXTREMELY dangerous for me. Not happy with the location. Will not be choosing this place to rent from again.
LAUREN OLIPRA
Customer Reviews for Alpha Fleet Management Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Stellar uhaul site!
Stephen AndrewsLike always!!! Jack, Vic, and Sam are the best! Thank you. Will see you guys soon.
Sarkis Manukyan2nd time I've used this location and I will definitely use them again. Very friendly, efficient and accommodating.
Fred MoundOne of the tires on the auto trailer was bald on the side which created vibrations while driving.
Gabriel NavarroFriendly staff! Everything was great! Honestly, best U-Haul experience ever.
daneil byrneI couldn't have had a better experience; pricing was fair and equipment was immaculate. Sam was incredibly professional.
austin rogersSam was extremely polite, efficient and helpful. I will be back. Thanks.
Rick ShawCustomer service was truly top tier! I don't do these reviews often, but when it feels like it was this great of an experience, I can't help sharing. Moving is always the worst, and they made our truck rental super easy. Would highly recommend!
Carley DizonThank you for all the help Sam and Vic. Great location!
eduardo cortesGreat reliable service. Thank you
Sarkis SarkisThank you guys. Appreciate it.
David ChungGreat customer care!!
Rolando MadrigalSam was great! I would definitely recommend anyone to rent a U-Haul from that location!!
Dennis RicardThe guys were great, amazing customer service and everything was on time. Thanks guys!!
ARMIN DERVISHOGLIANI forgot the man who helped me however, I came in on march 1 at around 3:45 PM and the gentleman who helped me was super kind and easy to understand and walked me through everything very clearly. He made it such an easy and quick time.
Destiny NgThe team at Alpha Fleet were AWESOME! They were friendly, knowledgable, and very professional. They helped not only connect the auto-transport but load up our vehicle as well. The entire process was done in less than 15minutes. We needed to buy an adapter as our truck did not have the correct connector, they helped us wire up the adapter and ensure that all was working well before we got on the way. I was very comfortable the transport was secure and we would have a safe journey - THANK YOU!!!!
Raul RubalcavaExcellent
MAMIKON MKRTCHYANGreat service, easy all around. Would use again if I needed to and were in the area.
Cyril MeyerHay customer service
Carlos Majanoexcellent team!
STEVE ANDREWSThis location was great to work with, very friendly and professional. The only problem we had, which had nothing to do with the location, was the rate on the email I received from uhaul was almost $100 less than what was pulled up at the location. I did everything online and the email disappeared off my computer so I ended up paying the extra $ . That being said if I ever need another rental from CA to home I will go to Alpha Fleet Mgmt.
Frank BoulierisNothing. This is a great location. Sam made it the smoothest pick up and return I have ever done. I will use this location exclusively going forward. Thank you very much!
Sami AlexanderSam was very helpful. Made the process easy and quick.
KONSTANTIN MANOUKOVReally nice experience. Nice customer service. Sam was so nice and helpful. It was very close to our house, and I was able to order most everything online, and then also when we were at the office got some moving blankets that we needed. The moving blankets are really great and thick which protected the furniture perfect. We got all moved and back in good time and were happy to know the final receipt price. That was excellent! Thank you so much. We certainly will recommend this location on Vineland and will use again, when we have need. Sincerely, Debra and Rob (Ralph) Robinson/Roventini
DEBRA ROVENTINII love this location! The man who runs it is clearly a caring, attentive person. He personally remembers folks, and goes above and beyond to give good service. I trust this location so much I would choose this location over a closer one because of the outstanding service!
Sierra LoveSam was incredibly helpful during a very stressful move. The truck and dolly were spotless, which is greatly appreciated. He made the rental very easy. Merci.
Heather SimsPerfect day, perfect ride, you guys did an amazing job, everything went smooth and soooo quick, awesome!
Dmytro MinaThe store manager was extremely friendly and professional! We got the vehicle right on time and everything was perfect. Thanks again for such a smooth experience!
Zack SilverSam was positive, personal, and professional! Great customer service and clean, well- maintained vehicle.
Michael SullivanEverything was great good service.
klas nyreliusGreat Service as always
Kevin BloomMake sure that the equipment that you rent out doesn't have any leaks or holes. We had 2 leaks in our trailer. Luckily it didn't rain that much while we were on the road and we returned the trailer before anything got really ruined.
Jennifer PetrasGreat service, thank you
Hrand SarkisGreat team over on Vineland! Extremely friendly, social, helpful, and overall made my moving experience MUCH smoother. Best UHAUL, hands down.
kevin douglasGood service!!
DANIEL CODRONBy far one of the best locations to rent from. Customer Service was superb.
Angelica NegretePropertier was very helpful.
JOYCE MALLOYSam Vic Mary and Stevie were darlings!
Joyce ElsroadThe lock on the truck was busted. I had to constantly enter through the passenger side door.
Jonathan YoungExcellent staff!
STEVE ANDREWSExcellent and professional
HRACHYA AVETISYANGreat management
Viktoriia KalishenkoVery easy experience. Mary and Jack were great and very easy to work with! Will rent from them again!
Michael AndersonThe manager was very helpful. It was quick easy and a no hassle experience. 10/10 would use your location again. Thanks for making my move much easier!
Donald Gormangreat location to rent a moving truck. great customer service.
Edwin CarcamoSam was amazing, fast, friendly, had great advice and made the moving experience a bit better, if that's possible. Thank you!!
Melina KaramianSam and Vic were incredible. Talk about customer service. In and out in no time.
vardan galstyanI didn't get the guy's name but he was friendly, efficient, and super helpful! It was honestly a great experience!
Brady BowersService was good and the process was easy
Christina HannaJack was very polite and helpful.
Blair LaframboiseOne of the cleanest nicest trucks I've rented from u haul in a while. This location is a little further than the closest u haul to me but worth the extra distance. Very nice people to work with.
Michael ShoelService was very friendly and took care of everything quickly, great staff!
Joseph CoyneThe price I was quoted online was about $500 different
Denton JacksonOn time, explain everything clearly- nice staff
kathleen laneClean windows of the vehicle. Find a way to keep gas in the tank. (I know the problem is others siphoning from the tanks, but could the vehicles be kept under closer watch, or could siphon guards be installed?)
Frederic Fussbest service in the valley. Ive been to many other locations in the past. North hollywood and VanNuys were locations I used to use.
Edward AlonzoChange nothing.
BRUCE KAUFMANFamily run business. I have used them 3 times in the past 2 years. They are friendly and interested in you having what you need. No forced up selling or scare tactics. To the point. The looks of their location may make you skeptical, but don't be, they are great. Never any issues. -Anthony
anthony uribeThis is an awesome no-fuss location with great service provided by Vic who was so very attentive and helpful -making this whole process so easy and pain-free. I made a reservation for a certain time and all was as it should be. Thanks again for making this a great experience.
Renee Glick