Customer Reviews for Alpha Omega III
(U-Haul Neighborhood Dealer)

398 évaluations

4905 Oglesby Rd   Powder Springs, GA 30127

(770) 439-4939

Heures d’ouverture

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(770) 439-4939

4905 Oglesby Rd
Powder Springs, GA 30127

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruby Jackson 
Évaluation :
5

I canceled the reservation and received a confirmation via email. The experience from beginning to end was seamless. The on-line booking process is easy, informative, and fast. Unfortunately, I did not need the storage unit and canceling the reservation was done by making a phone call. The staff was very pleasant and professional.

Carol Strode  |  Réservation 
Évaluation :
5

price per mile is to expensive

Moris Williams 
Évaluation :
5

Great management and service, thank you!

Wilfredo Morales  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Hampson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Harrigan 
Évaluation :
4

My experience with Alpha Omega Stor-All has been a delight, I will always recommend there service.

Anderson Emanuel  |  Expérience générale 
Évaluation :
5

Make app more user friendly

Ronald Priest 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Gierszewski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terry chimaobi  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda Horne 
Évaluation :
2

Highly disappointed, I was not told until after the receipts came that I was charged a whole extra day for a couple of hours over … it’s a moving truck , things happen , we’re in Atlanta , traffic happens and I still got the equipment back before it was needed… I will definitely start going with a Home Depot or Budget rental from now on.

Taylor Jordan 
Évaluation :
5

Everything was great. Thank you.

SIERRA COLLINS 
Évaluation :
5

Super smooth experience, from beginning to end. I would recommend them first. I would use Alpha and Omega Store All Lii Lic in the future, if needed. Great staff D.K.F.

DANIEL FURR  |  Expérience générale 
Évaluation :
5

Don is absolutely the best. I received the best customer service ever!! Very friendly and pleasant.

Tara Chaney 
Évaluation :
3

Once arrived waited over 30 minutes. Was estimated mileage. It was never updated OVER CHARGED Please correct the charges and return the credit card used. Thank you. Suzette Linzer 770-756-5322

Rahde McKinnon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Skyers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlie Ferguson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Farley Jenkins 
Évaluation :
5

Everything was fine.

Marlon Souprayen 
Évaluation :
5

The AC did not work. And I had a truck with no ramp.

Lakisha Tubbs 
Évaluation :
1

To start the ceiling caved in on my unit & it was SEVERELY INFESTED with vermin mainly huge rats. They ate through 90 % of my belongings including furniture. The owner Daniel was rude from day one until I left. To start he wanted me to sign documents that I already signed at the start of my rental with the nice young lady at the front desk. He followed me up & down the isle but I told him I was not going to sign the "same" paperwork I did in the office (didn't make sense to me). Then every time I called no matter what the circumstances it ended in him hanging up in my face, including to try to rent a Uhaul to get my things out after the rats. I had to go to another facility to rent. I wish I would have known these things BEFORE I left my property in the facility, before it was extremely infested. After realizing it was infested. He tried to rush me to inventory the damage but I made him aware he never offered me another unit to transfer my belongings to make it easier, as I still needed a space waiting for the closing of my home, his response was "YEAH…" I'm very disappointed & severely inconvenienced because I made a mistake using this facility. I would definitely NOT RECOMMEND it.

DANIELLE-Blade SHAKOOR  |  Expérience générale 
Évaluation :
4

Great service.

sheila hamilton  |  Expérience générale 
Évaluation :
3

Better customer service

Donald Burrell 
Évaluation :
5

Mr. Dan can continue being great and comical!

Jay Stephens 
Évaluation :
5

customer service at this location is excellent

Audrey Barker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Rigby 
Évaluation :
5

This was by far the cleanest truck that I have ever rented. The representative was very helpful and courteous. Highly recommend

Stacey Teague 
Évaluation :
5

Excellent customer service

Leonard Anderson 
Évaluation :
5

24 Hr Pickup wasn't functional. Thankfully, Dan came early knowing I would be there to get me going.

Brenda Duncan 
Évaluation :
5

Good job

Jordan Naylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA PRICE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH MARTIN 
Évaluation :
5

I can’t think of anything

MIKE SMITH 
Évaluation :
3

This was the location that uhual had to switch my reservation to last minute. When I arrived the place was closed and the dollies that I had ordered were not in the truck.

Marissa Grant 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carla davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george mitchell 
Évaluation :
5

While I was recovering from a stroke. My memory was jumbled....and I'd forget my storage payment because I was not notified .....I relyed on phone messages and mail from my other bills....but I got NOTHING FROM A/O, and paid late charges when I caught it up They repeatedly said they mailed me my statements....but I only recieved one statement last year......and that was after I caught rent up! I Paid it and moved out! Never again

PATRICIA GRANGER  |  Expérience générale 
Évaluation :
5

No additional comments.

SANDRA THOMPSON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen Knox 
Évaluation :
4

Nothing it worked at great for us

Gail Carke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don Duru 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Bustillo  |  Expérience générale 
Évaluation :
5

Environmental fee. For what? Please let me know why I was charged.

steven alexander 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bre'onna McDaniel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Beaver  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie Aikens 
Évaluation :
5

Dan was alway excellent. Very helpful & kind every time. I've been a customer about 7 years now. Alpha Omega storage is great.

ALYCIA WADE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie Aikens 
Évaluation :
5

Fast friendly clean ...everything I needed in one place. Easy pick up and return. I was told Mr. Dan was the best and it shines thru his staff. I was in and out 5 to 7 mins tops.

CHARE NOLAND 
Évaluation :
5

Auto car need some maintenance. The ramp would stick...needed to be oil. One rear light was out on carrier

Eddie Asberry 
Évaluation :
5

Great in store customer service

Willie Clyde 
Évaluation :
5

Very satisfied with the customer service received. Merci

GREGORY FORD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt Anderson 
Évaluation :
5

Great customer service!

TONIA RICHARDSON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HAMIDOU BARRY 
Évaluation :
1

The truck was in terrible shape, it almost broke down on me and was acting like it was possessed. It made a huge back firing sounds and sounded like it was running on 5 cylinders. horrible experience i wasn't able to put gas in it because I didn't want to be stranded on the side of the freeway. definitely needs some maintenance and shouldn't be put back on the street until it is fixed

Christopher Hard 
Évaluation :
2

Interaction with Customer service was horrible The uhaul was in rough shape there was hard clunking in rear of truck with a lot of shaking which lead to Damaging my furniture And broke my large tv I would never recommend uhaul

Steven Whittaker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY PICKERING  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON FEKADU  |  Expérience générale 
Évaluation :
5

Great Service - Friendly personnel

Gary Frazier 
Évaluation :
5

Had valuable items in storage here while house was being renovated. Everything was in perfect condition - the piano is even still in tune!

MARTHA LONG MCGHEE-GLISSON  |  Expérience générale 
Évaluation :
5

Representatives were friendly and efficient during both turn in and check out. I needed the truck for about 5 hour past my scheduled turn in time and they were very accommodating and understanding. I've used this rental facility several times in the past and always receive great service. I would highly recommend them for your future moving needs.

Larry Coleman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica Green 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN BEVEL  |  Expérience générale 
Évaluation :
5

The manager went above and beyond to be helpful. She helped me find equipment they didn't have and helped me load into my car. She was great!

Ecila Alawne 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandon Scott 
Évaluation :
5

They are friendly and the service is great cannot complain.

james vargas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jULIAN rosemond 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELIA GRIFFIN 
Évaluation :
2

Appointment at Noon. Employee gone to lunch. Sign saying back at 1. No apologies or anything. Truck smelled like garbage. No truck dollies available. Oh well.

Obadiah Smith 
Évaluation :
5

Mr..Davis was wonderful and Made my visit pleasant and fun..I will see him again..Marie🌾

Marie Washington 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN SPRUILL 
Évaluation :
5

Been doing business with Mr. Dan since 2010. Great guy!

Tora Blake 
Évaluation :
5

Victor was very professional

RICHARD HOLLOWAY 
Évaluation :
1

The gentleman who runs this location is very rude and also prejudice. It was so bad when I called home office in front of him his attitude didn't change. The only pleasant thing concerning my booking of this truck was the wonderful customer service I received each time I called into the headquarters. Please remove your name from this location. It's not worth the law suits you may encounter in the future.

Kylethia Wynn 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kathryn Wilson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DWAYNE MOORE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHON GOODMAN  |  Expérience générale 
Évaluation :
5

A family member has room at this facility. Would very much recommend Alpha Omega as a good place to use. Friendly and helpful staff.

TERRY BRAUNELLER  |  Expérience générale 
Évaluation :
4

Dan was excellent during pickup but the woman that was on duty Friday & Saturday was very rude & very discourteous!! She absolutely needs re-enforcement training!!!!

Rose Campbell 
Évaluation :
5

Customer service is always superb at this location. Extremely professional and pleasant gentleman.

Rodney Blount 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO GREENE 
Évaluation :
2

Le client n'a pas laissé de commentaire.

John Brogdon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET DYKES  |  Expérience générale 
Évaluation :
5

Amazing customer service! Everything was explained in detail. Such nice people!

Ashley Hanson 
Évaluation :
5

First thing uhaul moved my pickup location at the last minute. Then the 26' truck at different location was not running. I reluctantly took a smaller truck. My belongings did not fit. I contacted uhaul again. They found my original location had a 26' truck. I was very upset having to unload and load everything Again! The truck ran good but your maintenance sucks! First of all the windshield wipers were bad and streaking with the metal blade support sticking out the side. The wiper fluid was low. The steering wheel was off center when driving straight. The worst of all was the Horrible tire shaking above 50 MPH!!! I had to choose what level of vibration or shaking I could stand, then cruise at that speed.

Curtis Langholz 
Évaluation :
5

The attendant that was there can't remember his name but he was really polite, professional, and down right a breath of fresh air. He really made of feel welcome and like our business mattered. He asked us how was everything and his overall performance was outstanding.

Princella Rivers 
Évaluation :
2

I prefer not to comment but the only reason I went to this location they are close. I tried giving them a third try. I will not try it again.

Patty Stephens 
Évaluation :
5

Always great customer service!!!!

Derek Gregg 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnold Davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byron Hice 
Évaluation :
3

It took 45 minutes to sign me out for a corporate reservation. This was not the 1st time I have used this place and went through the same long process that should have taken 5 minutes in & out. Very disappointed as I told the gentleman I will not use this facility ever again. It never takes as long to check out with any other Uhaul place.

Lee Hall 
Évaluation :
5

Very pleasant and helpful worker at this location

Joseph Cavaliere 
Évaluation :
2

I have been charged for a hand truck and pads that I didn't find in the truck. When I called to request a refund I was put on hold forever until my patience is gone and hung up U haul still owes me 20$

Wislet Saint Preux 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Brown 
Évaluation :
5

Great customer service! This was a small, clean location, easy to find!

Angela den Boer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXIA MCCANN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Silva 
Évaluation :
3

Due to Covid-19 service was pretty good.

anthony thomas 
Évaluation :
5

Nothing it was great.

Dave Herd 
Évaluation :
5

The on-line check in was a bit difficult. The counterman was absolutely great!!! He is an great asset for U-Haul, very helpful.

scott spencer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

reginald shields 
Évaluation :
5

Dan is the man! He offered excellent customer service. He took the time to teach me how to properly hook up the auto transport correctly and how to strap down the vehicle once I picked it up. I already knew how to do it but I always appreciate a teaching moment. I have never had such great service from a U-haul location and recommend Alpha Omega 3 in Powder Springs.

Francis Murigu 
Évaluation :
5

Person was very professional. I would recommend this location

Steven Byndloss 
Évaluation :
5

Overall pleased with the entire transaction.

ROBERT DASTRUP 
Évaluation :
5

Excellent service à la clientèle

sheila carter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Howard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENAE WILSON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyroe Aikens 
Évaluation :
5

very friendly and helpful

Melody Armstrong 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lillie Lewis 
Évaluation :
5

Very clean. Very friendly service . I used the mobile app to check in and out! It was very fast and convenient!

Katrina Thompson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shayla Knight 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet Reynolds 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joann Hall 
Évaluation :
5

Wonderful customer service. Friendly, kind, helpful, and went above and beyond to make it a pleasant experience.

Kristal Almond 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tasheia Gibbs 
Évaluation :
5

Dan was very pleasant and helpful. I forgot to ask for a climate controlled space and it wasn`t available but he referred me to a sister facility that I was able to rent that day.

Privacy Request  |  Premières impressions 
Évaluation :
5

Very helpful!

Privacy Request  |  Premières impressions 
Évaluation :
5

Dan was very helpful. Awesome service.

Privacy Request  |  Premières impressions 
Évaluation :
4

Très bien

Privacy Request  |  Premières impressions 
Évaluation :
5

Great service! Dan was great and very helpful.

Privacy Request  |  Premières impressions 
Évaluation :
4

Dan was very friendly and helpful. All staff was professional. Reasonable rates. Storage unit was very clean.

EDWINA BOSTON  |  Premières impressions 
Évaluation :
3

The service was great and the gentleman at the front desk was very helpful!!

Privacy Request  |  Premières impressions 
Évaluation :
5

Dan was fantastic. Very good customer service. he gave very good instructions on using the code. Facility is clean and units are fine. Happy with the facility. would recommend it to friends.

Privacy Request  |  Premières impressions 
Évaluation :
3

I did not move into the storage. I needed a drive up unit.

Privacy Request  |  Premières impressions 
Évaluation :
4

Staff was very friendly and helpful. Storage is very clean and monitored regularly.

Privacy Request  |  Premières impressions 
Évaluation :
5

Very friendly atmosphere. Moving is very stressful and this place made me feel at ease leaving my belongings. I give this storage 511088650391108865039110886503911088650391108865039

Privacy Request  |  Premières impressions 
Évaluation :
5

Excellent service. We look forward to our stay!

COMMUNITY HEALTH  |  Premières impressions 
Évaluation :
4

Dan there has excellant customer service and was very friendly!

Privacy Request  |  Premières impressions 
Évaluation :
3

Good service

Privacy Request  |  Premières impressions 
Évaluation :
4

Dan was very professional. He thoroughly answered all of my questions. I would definitely recommend Alpha-Omega Stor-All to anyone looking to store their belongings.

Privacy Request  |  Premières impressions 
Évaluation :
5

Dan was very pleasant and helpful! I love this facility and feel at peace knowing my stuff is stored in a clean, safe facility.

Privacy Request  |  Premières impressions 
Évaluation :
5

very nice and helpful!!!

Privacy Request  |  Premières impressions 
Évaluation :
4

Everything was handled smoothly.

Privacy Request  |  Premières impressions 
Évaluation :
5

Very kind. Very helpful. I recommend to everyone now.

Privacy Request  |  Premières impressions 
Évaluation :
5

Mr. Dan was so sweet and patient. It seemed we all 4 families came at one time, but not once did his spirit change. The 1 winner with me is he put God first...

Privacy Request  |  Premières impressions 
Évaluation :
5

Dan is awesome and he was very helpful in getting me what I needed!! The unit was nice and clean! I would recommend this place to everybody the needs a storage unit!!!

Privacy Request  |  Premières impressions 
Évaluation :
5

The gentleman that at this facility is the best he stayed open later than he should have and took care of all my needs.

Privacy Request  |  Premières impressions 
Évaluation :
5

Beautiful place ! Excellent customer service!

Privacy Request  |  Premières impressions 
Évaluation :
5

Very great and beautiful service, and clean storage would definitely recommend them.

Privacy Request  |  Premières impressions 
Évaluation :
5

The attendant there was very nice and the facility was very cleean.

Privacy Request  |  Premières impressions 
Évaluation :
3

I was most shocked to see how small the unit was however, it was clean and dry, I know in the future to take a better look at the measurements before I rent.

Privacy Request  |  Premières impressions 
Évaluation :
3

satisfied with storage unit, customer service friendly and helpful.

Privacy Request  |  Premières impressions 
Évaluation :
5

A wonderful experience and a great facility!

Privacy Request  |  Premières impressions 
Évaluation :
4

The Office Manager was always very helpful. The hours just didn`t work out for us. Thanks

Privacy Request  |  Premières impressions 
Évaluation :
4

Ashley was extremely helpful. The facilities are very clean and secure.

MELISSA MEEK  |  Premières impressions 
Évaluation :
5

Good service and clean facility.

WILLIAM TOTH  |  Premières impressions 
Évaluation :
3

The unit I initially asked for was not available even though the website said it was. I had to move into a larger area which is more expensive.

MATTHEW BRAUNNINGER  |  Premières impressions 
Évaluation :
5

Dan is great. He makes sure you understand everything that you need to know and he`s very pleasant. More businesses could learn a lot from his pleasant services.

Privacy Request  |  Premières impressions 
Évaluation :
5

I received excellent customer service. I am very grateful!

Privacy Request  |  Premières impressions 
Évaluation :
5

Dan provided great service. The facility is very clean. The employees are very helpful and professional. Merci!

Privacy Request  |  Premières impressions 
Évaluation :
5

They were very helpful and accomodating.

Privacy Request  |  Premières impressions 
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