Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The only thing that could improve that I noticed was the attitude of the employees. They were not welcoming or friendly at all. I will be renting from another location from this point forward.
Jackson Howard
Évaluation :
4
This location required so many pictures and asked so many questions for the mobile drop-off. When you've made a big move, you're exhausted and ready to go home. Instead I spent 15-20 extra minutes taking pictures and answering questions before I was able to leave. This is my only complaint - otherwise it was a good experience with this location.
Ericka Cameron-Carr
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary Stanley
Évaluation :
4
Le client n'a pas laissé de commentaire.
Loveian Cowan
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amelia Lawless
Évaluation :
5
Everything I expected. Although a little expensive. I'm a widow on a fixed income.
Roxana Obregon
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAN HASTY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Craig Jensen
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHERYL SMITH
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHERYL MCDANIEL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Bell
Évaluation :
5
Office staff were knowledgeable,helpful and kind.
MISTY PRICE
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Expérience générale
Évaluation :
5
The only issue I had was the truck cab smelt of cigarette smoke. The young lady did spray a something in it to try and cover the smell.
Jeffrey Earl
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stanley Sonnevelt
Évaluation :
3
Le client n'a pas laissé de commentaire.
TARAVIA WOODS
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
WILL ROGERS
Évaluation :
5
Polite friendly professional and very helpful
Myron Miller
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Ritchey
Évaluation :
5
The lady was super friendly and helped us quickly. The facilities were clean
Maria Santiago
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Réservation
Évaluation :
5
The only issue I encountered when it rains very hard it rains inside the UHaul. Upon unloading I discovered my items located on the driver side were wet in that back corner. Unfortunately, my boxes got wet.
Cleotonia Moore
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christina Logan
Évaluation :
4
Truck was dated with high mileage and struggled to go up hills while maintaining speed.
Matthew Fry
Évaluation :
5
The staff at alpha omega are awesome!
Dan Reinagel
Évaluation :
5
The staff are great at this facility with great customer service!. Easily accessible.
RHONDA AILEY
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Expérience générale
Évaluation :
4
I appreciate management allowing me to leave my car on their lot for my one way trip and pickup when I returned this was very convenient for me thank you.
Brenda Mathis
Évaluation :
4
The door of the U-Haul was impossible to shut
Alexandria Russom
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN KLINECT
Évaluation :
5
Le client n'a pas laissé de commentaire.
BAILEY RAMIREZ VALDEZ
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANETTE DELAMATER
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Expérience générale
Évaluation :
1
There was some issue with the vehicle where the brake sign would come on and make this loud beep sound, and jerk while driving. I had to constantly keep pulling the emergency break. Since I have already paid some movers so I couldn't afford to get the truck replaced for a new one as we were on a time frame. Which delayed my moved very frustrating
Shirland Cox
Évaluation :
4
Everyone was friendly and helpful
Dolores Higgs
Évaluation :
5
Charging port for phone
SASHA RAMIREZ
Évaluation :
5
Just keep doing what you are doing
RICHARD ARNOLD
Évaluation :
5
Le client n'a pas laissé de commentaire.
FELICIA PUGH
Évaluation :
5
The process was smooth and simple and the ladies at the desk were very nice and helpful!
Sabrina Lynch
Évaluation :
3
The seats looked like someone was spitting tobacco and missed all over the seats. The console and floorboards were dirty.
Ronald Collins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Billy Patrick
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Tooker
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Expérience générale
Évaluation :
5
nothing
Bobby Lockhart
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bidemi Taiwo
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRISTOPHER BAYS
Évaluation :
2
The entire truck smelled pee it was dirty, sticky places everywhere.Disgusting!
TRACIE Appleby
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID CHANEY
Évaluation :
4
Very Satisfied, not one issue over 2 years.
MICHAEL SHEVLIN
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Expérience générale
Évaluation :
5
Great Customer Service 👌
ELGIN WINGARD
Évaluation :
5
Nothing, the people at this location are awesome, nice and very polite.
DAVID CHANEY
Évaluation :
5
Felt very safe & secure, coming & going. Extremely clean & well maintained. Molly was especially Kind & Professional. I would diffidently recommend this storage facility, to all I know.
barbara temple
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JASON FLIPPO
Évaluation :
5
Customer service was excellent, very quick and efficient process
Sharquita Hudson
Évaluation :
5
Great experience with this storage facility. Would highly recommend to friends & family.
Marcus Graham
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Expérience générale
Évaluation :
1
I've had my personal belongingy tbere for almost two years and it has been a great experience for using storage for the first time and i will use you guys again. Kudos to the staff
VIVIAN CHRISTOPHER
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Expérience générale
Évaluation :
4
Front lady was friendly and did the renting proses really fast and easy
Marco Antonio Mendoza
Évaluation :
1
Help customers if needed.
Miguel Fuentes
Évaluation :
5
Great, Positive People. I have rented 4-5 times over last 2 months. Would do it again, again and again. Merci!
LESTER MARTENS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Valerie Jones
Évaluation :
3
It would be great if the equipment "reserved" was actually available at the location. When I arrived at Alpha Omega Stor All Iv LLC-Dallas, GA, the utility dolly "reserved" was not available, nor was any moving blankets. If I had known this to be an issue, I could have chosen a different location.
Tammy Castro
Évaluation :
5
Service was quick, and excellent, even with it raining on us. Can't thank you enough for the great service! Will definitely recommend yout location to others.
Brian Washington
Évaluation :
5
I was very grateful! The truck that I had was already contracted out for the next day. The customer service was out standing.
DENNIS GOODMAN
Évaluation :
1
The U-Haul broke down in the middle of moving. It took 2 hours for the Roadside-Assistance to show up, which also took another hour to fix the U-Haul. Was charged extra for keeping the U-Haul longer than needed, although we returned it same day. Never received any reimbursement for the trouble or for being overcharged. Won't rent from U-Haul again.
Kirsten Elkins
Évaluation :
5
The equipment is fine just had a hard time accessing vehicle to move due to the tire guards on trailer blocking the trailer we had to find a average size person to move vehicle on and off the tow dolly….. a truely great workout…
DEMRTRIUS THOMAS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sadiq Rashid
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dan Reinagel
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL DACY
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara Livingston
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wendy Ryan
Évaluation :
5
The manager was awesome , and helpful. I will be back to rent again because of her.
RANDY STUBBLEFIELD
Évaluation :
5
None, everything was great
Monica Henry
Évaluation :
5
The young lady in charge is great.
Clarence Mendenhall
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joel Mills
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALFRED MOSELEY
Évaluation :
5
The Cargo Van was wonderful except that it was low on washer fluid and it took me forever to figure how to get it off the screen. When you are packing and driving you don't have anytime to figure it out. I also could not get the cruise control to work, by the time I got the manual out to read if I was doing it correctly, I just did not bother with it. I really like Molly at this location. I have dealt with her in the past, and she is very very good at her job. She is through, and took the time to answer ALL my questions when I would call and leave her a message. She is definitely a KEEPER. I will be back again in a few months if not sooner. I appreciate the fact that this location is so close to my home. My Brother has been trying to get a storage unit at this location for a couple of years. Can you help us with that, or at least give me info? Does Molly handle this as well? Please Advise. Thank you very much. Sincerely, Tracy T. Chance
Tracy Chance
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Sirkedzhyan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hoyt Parris
Évaluation :
5
Staff was very knowledgeable and friendly…
Diane Gutierriez
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joshua Doyle
Évaluation :
3
In and out, no complaints, no issues.
Russell E Hobbs
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin Evans
Évaluation :
4
Le client n'a pas laissé de commentaire.
CYNTHIA Becker
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert DeVivo
Évaluation :
5
Le client n'a pas laissé de commentaire.
DANIEL Lazaro
Évaluation :
5
Alpha Omega Storage has been taking care of my storage needs for over a year. I would recommend this storage facility. :-) Ken
Kenneth Davis
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Réservation
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tommy Pope
Évaluation :
5
Very nice experience, was able to get me into a rental quickly . Clear instructions , everything was explained to me and understood. Truck was very clean and pleasant to drive .no problems loading or unloading the truck , was very clean inside and spacious . Was able to fill the truck back up with gas with no problems was inexpensive. Did everything I needed to do within 2 hours and had plenty of time to spare . The time the give u to get ur projects handled is very convenient. Your able to drop off even after store hours. Thanks to the lady's that assisted me today my experience was very smooth and satisfying.
Tyrika Coleman
Évaluation :
5
No complaints
JAMES JONES
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM CARROLL
Évaluation :
4
Le client n'a pas laissé de commentaire.
FAYE WHIPPLE
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Expérience générale
Évaluation :
5
Rien
Wesley Martin
Évaluation :
5
The woman behind the counter was awesome!
Sanjay Mirchandani
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katie Duren
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID CHANEY
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAMELA WIGGINS
Évaluation :
5
Very helpful in lining up the truck for us.
Kyle Bergen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yalda Aviles
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stennie Hull
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kylen Bakovich
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leocadio Marcano
Évaluation :
5
Le client n'a pas laissé de commentaire.
BARRY ATCHESON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Henry Parker
Évaluation :
5
Very friendly! Truck was very clean.
Charmaine Burns
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ansley Graham
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEAN STEINHARDT
Évaluation :
5
The staff at Alpha Omega is the best! They always take great care of me whenever I'm renting from them.
Dan Reinagel
Évaluation :
5
I basically dropped off.
Easy peasy
JAMES MC KEE
Évaluation :
1
Experience was a nightmare. Frequent time and pick up locations changed. Required me to change multiple other services that had been set up to co-inside with my truck rental. I will never use U-Haul again. Nor will I ever recommend U-Haul to anyone.
JOSEPH LIVINGSTON
Évaluation :
5
I did not have 24hr access and for that reason, I no longer rent a storage space
Alejandro Rivera
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samuel Moore
Évaluation :
5
Excellent service à la clientèle.
Kenneth Cole
Évaluation :
3
Le client n'a pas laissé de commentaire.
James Hurd
Évaluation :
4
Le client n'a pas laissé de commentaire.
Emma Bussard
Évaluation :
5
No improvement is needed. We rented a unit a short time but if I need to store anything or rent a truck I will be coming back to Alpha Omega. The service was excellent and they were very accommodating. Merci.
Randy DUNCAN
Évaluation :
4
Everything was great.
Annette Gaylord
Évaluation :
5
Very nice facility! I’ll come here again if needed.
PHYLLIS BETTON
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Expérience générale
Évaluation :
5
What can you do better, have wine and cheese available. OK, let's get real... perfect seamless transaction. In and out and on my way with no problems. (reserved online) Thank you!
David MillerJr
Évaluation :
5
Had an issue with birds but the staff were very professional and kind and the issue was resloved 👍🏿
REGINALD JORDAN
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael McHale
Évaluation :
5
Very great thank you
Michael Little
Évaluation :
2
I was told they charge if they have to mop or remove trash from the car. Well the truck had mud on the floors, someone left a pair of glasses on the dash, tweezers on the side door and on both sides of the visors receipts that have been there for months. Clearly this van has not been cleaned
Porsha Philips
Évaluation :
5
Great staff. Courteous and knowledgeable…,.,,.
Robert Johnson
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Expérience générale
Évaluation :
5
Super nice people, equipment was clean and nice. They were very nice about me leaving my personal vehicle while I used a rental van.
Miriam Wulf
Évaluation :
5
Our experience was positive in every way. We highly recommend Alpha-Omega for your storage needs.
SUSAN WITHERS
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Expérience générale
Évaluation :
3
I asked to drop off the truck in Lakeland georgia and they used Lakeland florida , 3 hours away. Thanks to the girl in the Lakeland georgia store for correcting this for me.
HARRY Carlisle
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Jones
Évaluation :
5
All I want to say is that Molly and Jeann ROCK ‼️‼️卵亂 THANK YOU for making my last minute moving arrangements a breeze God bless you and your families. Have a great weekend.
MARCELA CORTES
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHARON DUNNING
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DELONTE WRIGHT
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Allen
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTHONY PESOLI
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Expérience générale
Évaluation :
5
We were with this facility for about 31/2 years. They are always neat and clean and very professional with renters. I would recommend this place to store your things if you want it to be safe and secure.
BRYAN WILSON
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHANNON TURNER
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Expérience générale
Évaluation :
5
Always a pleasure to work with. Staff very friendly and helpful.
KELLEY COOK
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
GREG ELSBERRY
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ADRIAN GOELZ
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Johnny Robertson
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Expérience générale
Évaluation :
5
Great facility
STANLEY BLACK
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Expérience générale
Évaluation :
5
I have had to storage my things on three occasions and each time I chose Alpha Omega. They are the best in our area in my opinion. Always polite, extremely kind and available when you need them. Thanks again Alpha Omega at the Dallas, GA location for taking excellent care of my belongings each time I needed you. I would highly recommend you to all my family and friends.
Kathy Anderson
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSHUA JOHNSTON
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KATHRYN HATHCOCK
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RITA DIXON
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Expérience générale
Évaluation :
5
Our family has used this company several times over the years.. staff is always helpful and site is always well maintained..
MICHAEL WELLS
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Expérience générale
Évaluation :
5
Everything good thanks
Pavel Kucera
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Expérience générale
Évaluation :
5
This facility is wonderful. I am so thankful I contacted them for my storage needs
NICOLE DAVIS
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Expérience générale
Évaluation :
5
Very professionally and helpful
RHONDA CAMPBELL
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SANDRA WEBB
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Expérience générale
Évaluation :
5
We had not expected that we would need extra storage, but Alpha Omega was right there, easy access & friendly ladies willing to help you. Would use them again if we needed to. Would recommend to our friends in that area.
MARLEEN DODD
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Expérience générale
Évaluation :
5
We were pleased with this storage facility.
JOANNA BEAN
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Expérience générale
Évaluation :
5
Alpha Omega storage makes the experience of moving, no matter how big or small, easy. The staff is helpful and very personable. I`m glad I found them!
CARNITA BURNETT
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Premières impressions
Évaluation :
4
I changed my move in date so my official review will be posted later, but I do like the fact that this facility has good reviews from customers. Customer service is important to me.
Privacy Request
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Premières impressions
Évaluation :
3
I was not able to find the location on Google maps, so I went to the Hiram location.
Privacy Request
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Premières impressions
Évaluation :
5
Staff is very nice and accommodating, units and buildings are clean and well maintained. I would definitely recommend this location.
Privacy Request
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Premières impressions
Évaluation :
5
Very Very Very friendly. You would have thought they were family.
THERMYN KING
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Premières impressions
Évaluation :
5
Extremely helpful!
Privacy Request
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Premières impressions
Évaluation :
5
Friendly and clean facilities.
Privacy Request
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Premières impressions
Évaluation :
5
Reserving online was very easy and fast!! Great facility for storage.. 97869786
Privacy Request
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Premières impressions
Évaluation :
5
Moving in was easy and the staff was very polite.
Deborah Gaines
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Premières impressions
Évaluation :
3
It's disappointing that I didn't get a drive up unit cause that is what I thought I was reserving. It would have been nice to be offered some sort of compensation for the difference in units.
Privacy Request
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Premières impressions
Évaluation :
5
Very friendly staff. Answered all questions I had.
Privacy Request
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Premières impressions
Évaluation :
5
Fast and friendly service and a good price for a lock.
Privacy Request
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Premières impressions
Évaluation :
5
Had a better larger unit available so I didn`t have to rent 2 units. Service rapide et convivial.
Privacy Request
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Premières impressions
Évaluation :
4
Friendly service. Online reservation was unnecessary.
MICHAEL HORSLEY
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Premières impressions
Évaluation :
5
Check-in was quick and efficient. Unit was clean and easily accessible. Will be renting a 2nd unit in a couple of weeks.
Privacy Request
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Premières impressions
Évaluation :
5
Check-in was quick and efficient. Unit was clean and easily accessible. Will be renting a 2nd unit in a couple of weeks.
Privacy Request
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Premières impressions
Évaluation :
2
I`m not happy that I misunderstood the $6,95 was just a reservation.I thought I recalled seeing something like $1 move in there were no options other than pay $87.
Privacy Request
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Premières impressions
Évaluation :
5
Great customer service and very accomadating.
Privacy Request
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Premières impressions
Évaluation :
3
didn`t move into storage
Privacy Request
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Premières impressions
Évaluation :
5
The service was wonderful and the clerk has a wonderful personality and very professional.
Privacy Request
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Premières impressions
Évaluation :
5
The unit was clean and in a safe place. I am happy.
Privacy Request
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Premières impressions
Évaluation :
4
I`ve have a great experience so far.
CHRISTIAN BARFIELD
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Premières impressions
Évaluation :
4
Excellent customer service. Beth anticipated any questions I would have and provided an answer as she explained the storage policies.
Privacy Request
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Premières impressions
Évaluation :
2
I reserved what I thought was a climate controlled storage, but when I went to look at the facility it was just an outside unit. Didn`t see any inside climate controlled storages on site whatsoever.
Privacy Request
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Premières impressions
Évaluation :
5
Quick and easy! I reserved online and was given my storage unit and key as soon as I arrived at the office. Just what I expected. Very pleased.
Privacy Request
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Premières impressions
Évaluation :
4
Reservation was as expected. Staff was very friendly and helpful. One issue no fault of the storage facility which was quickly corrected. Very good experience.
Privacy Request
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Premières impressions
Évaluation :
5
Helpful, friendly, fast service. Representative was very personable and knowledgeable.
Privacy Request
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Premières impressions
Évaluation :
5
The staff person was very helpful. We had a very smooth move-in process. The storage room was excellent for our needs.
ROBERT WHETSTONE
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Premières impressions
Évaluation :
3
The staff was courteous and helpful. The facility seems clean, well lit, and secure. Online reservations were easy, though the size guide put me in a smaller unit than I preferred.
Privacy Request
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Premières impressions
Évaluation :
3
Very friendly office staff person.
Privacy Request
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Premières impressions
Évaluation :
5
Love it! the sales lady made everything very easy :
Privacy Request
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Premières impressions
Évaluation :
5
everything was as promised and the employees were helpful and courteous
Privacy Request
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Premières impressions
Non les évaluations ont été soumises pour cet établissement.