Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I've rented from this location several times and I've never had a problem... Awesome customer service, professional mentality, very nice people. I will always rent from this location when I'm in need of a UHAUL...
Ilescia Hodge
Évaluation :
4
My only issue was the appliance dolly i ordered. This location did not have one. The lady suggested Home Depot. That appliance dolly cost me almost as much as the trailer.
Michael Brigman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Penny Jaghai
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gerald Swann
Évaluation :
5
5 star service! Shelly went above and beyond to get our paperwork ready and allow us to move in despite us arriving as they were closing. The facility was clean and Shelly walked us out to the unit personally while answering all of our questions. The service was above expectations at this business.
Audrey Abbott
|
Réservation
Évaluation :
5
This storage unit was ALWAYS maintained well! Clean and very easy to access. Well lit as well.
Laverne Branch
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Evan Oniku
Évaluation :
4
Tried to return on UHAUL app on a Saturday. App was frozen on opening page even after several attempts. Called manager to report trouble. Overall service was excellent and Tracy helped tremendously!
Susan EVANS
Évaluation :
5
We used this storage for 12 years and never had any issues. Great place and great service! Tracy is awesome!
AUDREY DEANNE CHANEY JONES
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Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
sherraine llewellyn
Évaluation :
5
Great and efficient service. Mr. Ray, who set up the reservation was extremely helpful as was the woman at the office. Everything was done quickly and professionally. I would suggest anyone looking for at truck to go directly to U-Haul at the "Alpha Omega Stor All LLC, 234 Rosedale Drive , Hiram Georgia", you will not be disappointed. For if they don't have what you want they will see to it you get it there. First Rate, giving a 10 plus rating.
DENISE LEE
Évaluation :
3
Lady could have been friendlier and maybe smiled at least once.
Bayani Santiago
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ira lewis
Évaluation :
5
Customer service was excellent. Front desk made my moving process easier...answering all questions I had. 5 STAR SERVICE !!
Ermin Baptiste
Évaluation :
5
I would change anything, Tracy was wonderful to work with!
Bobby Brownell
Évaluation :
5
Nothing. Very friendly and efficient!
JOHN PENUEL
Évaluation :
4
Le client n'a pas laissé de commentaire.
Angela Woodall
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Expérience générale
Évaluation :
5
Never a problem. Just a great place. No complaints. Hard to gripe about homeruns.
David Wray
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ron Glass
Évaluation :
5
Le client n'a pas laissé de commentaire.
Johnny Stockstill
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie WInkler
Évaluation :
4
Le client n'a pas laissé de commentaire.
brad rakestraw
Évaluation :
1
The lady who in the table kinda mean and rude to us, yelling when talking because English is not our mother tongue. Look like racist
Luan Doan
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rikita Brown
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy Doyens
Évaluation :
5
I had an absolutely amazing experience with this rental! No complaints at all.
John Atkins
Évaluation :
5
Le client n'a pas laissé de commentaire.
TYRONE FLOWERS
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Expérience générale
Évaluation :
5
The service was awesome not a thing!!
Mia Boyd
Évaluation :
5
Le client n'a pas laissé de commentaire.
Travis Harris
Évaluation :
5
The staff person was very pleasant and was expecting my trailer return. She had me in and out in a flash.
DWIGHT WILLIAMS
Évaluation :
5
Le client n'a pas laissé de commentaire.
FRANK PUFFER
Évaluation :
5
Le client n'a pas laissé de commentaire.
orlandas harris
|
Expérience générale
Évaluation :
3
U-Haul has failed me twice on having a truck ready. If this continues with no accountability I won't use them anymore
Lakeshia Eason
Évaluation :
4
Le client n'a pas laissé de commentaire.
Damon Perkins
Évaluation :
4
Le client n'a pas laissé de commentaire.
RONALD MORRIS
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Expérience générale
Évaluation :
5
Manager was very professional and efficient. Very smooth start to finish renting a truck there.
Pamela Metzger
Évaluation :
2
Staff was unable to update the length of the rental and it took us nearly an hour to obtain the truck and dolly. The staff had to make several calls to corporate and then finally just gave up and told us to call the 800 number the next morning to extend the rental another day. The dolly had inoperable wheels so anything we put on it sunk right down to the ground and did not roll smoothly.
JENNIE HARTLEY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremy Gorday
Évaluation :
5
Nothing.
DAPHNE FELDHAUS
Évaluation :
1
The truck was rough riding the transmission seemed to be slipping And I have a pregnant wife I was told that it would be Smooth
Ann Merideth
Évaluation :
5
Everything were very organized and the service was outstanding changes not needed.
Kenneth Sheats
Évaluation :
5
It was clean, they did a great job of that. But this monster needed help. It was LOUD. A constant 84db on the highway inside the cab. Terrible shimmy at highway speeds. Cracked windshield. The engine was missing and backfiring when under load. It was my only option, and it did the job. But it was loud as hell and very uncomfortable. I'll stick to Penske next time.
Michael Turicik
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacey Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Rowland
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathy Dedmon
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Francis Sellars
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Torrie Woody
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERIN MCELROY
Évaluation :
5
Le client n'a pas laissé de commentaire.
FRANCIS MURIGU
Évaluation :
5
Tracy was great to work with.
ROGER TWILLEY
Évaluation :
1
I rented a 26 foot U-Haul on the Friday December 23rd the coldest day of the year and the heater didn't work. Then when I was driving when I reached speeds of 55 mph the truck began shaking. So this was the worst experience I ever had
YUSEPH DYER
Évaluation :
5
o comments
Kenneth Grier
Évaluation :
5
no comments
Kenneth Grier
Évaluation :
5
Not a thing. Friendly service. Clean and well functioning equipment. Merci
Barbara Baldwin
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSEPH SHIPP
Évaluation :
5
They were so friendly and helpful and made everything easy.
Alicia Franklin
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Riley
Évaluation :
4
Great customer service!
Wanda Smith
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Expérience générale
Évaluation :
5
I was very happy with my storage experience from beginning to end . I office staff was very helpful and diligent .Had this unit unit for over a year all without any worry' Thank you
Jimmy Roberson
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathan Young
Évaluation :
5
Tracy was very helpful and thorough with the rental. Great customer service!!!
Heather Corn
Évaluation :
5
You guys are awesome I enjoyed you guys
BARRY CLARK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen DeCostanzo
Évaluation :
5
Rented a storage unit for 3 days. The employee was very thorough about what not to do and what not to store in the unit but was not specific about the storage unit itself. The unit was 10x7.5. I was not made aware that it was a small door opening (the size of a typical front door entrance) the item that would be stored there would have needed a wider entrance (garage items like a oversized carpentry work bench and air compressor) I loaded up my trailer on a Sunday evening and made my way to the storage for this first time and could not offload. The trailer had to be rented another day because of this. I didn't even open the unit at all and was still not granted a refund. $70 for something I never used at all. My advise, ask questions because they will not be specific with you. They only get specific when it pertains to them not what's needed by the customer.
Brandon Soto
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Expérience générale
Évaluation :
5
I dont have a lot of experience with renting a uhaul but my experience was so smooth it was like a hot knife thru butter! Merci.
Susan Evans
Évaluation :
5
Le client n'a pas laissé de commentaire.
Antoine Smith
Évaluation :
5
Second time I have used them. Would highly recommend.
Stephen Heslin
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tanya Garrett
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mohammed Kaleem
Évaluation :
5
Le client n'a pas laissé de commentaire.
CURTIS HAYES
Évaluation :
5
Le client n'a pas laissé de commentaire.
andra crumbley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bobby Brownell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Audrey Taylor
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ansley Graham
Évaluation :
3
Le client n'a pas laissé de commentaire.
Calvin Wilkins
Évaluation :
5
A bit expensive though.
Don Bouquet
|
Expérience générale
Évaluation :
5
Nothing everything was great
Jonathan Daniel
Évaluation :
5
S.O.
Rodney Blount
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin Musyoki
Évaluation :
5
Katie managed the rental. She was super helpful, knowledgeable, and excellent attitude.
GINO Tozzi
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ansley Graham
Évaluation :
4
Safety chain hooks had buildup causing the need to take the chains apart to get through the truck hitch. Customer service rep was excellent, And was willing to allow a military discount even though - evidently - UHaul has taken away that important discount? Wondering about that … ;(
Mark Chapman
Évaluation :
5
They made the entire process EASY!!!
Donald Opie
Évaluation :
4
Tires weren't balanced and vibrated the vehicle. Window Washers will not working. Might have been out of washer fluid which was not checked before hired the vehicle.
Gary Bates
Évaluation :
5
Would certainly use again because the truck was very clean inside and in the storage part
Sharon Preston
Évaluation :
5
Nothing. the lady in the office was wonderful to do business with and even accommodated us on short notice within 30 minutes of closing time. Everything about the trailer rental was great!
THOMAS WHITWORTH
Évaluation :
5
Nothing. Always consistant: professional, courteous, respectful, knowledgeable, friendly, and gives you a reason to return when services are required. What more can anyone ask for?
PETER SIMPSON
Évaluation :
5
First time using truckshare so I was skeptical but everything worked out greatly! Great service! Even the location was spot on.
Johnny Dorsey
Évaluation :
5
Excellent customer service!!!
Carlos Ramos
Évaluation :
5
Nothing! My experience was excellent
Raymond High
Évaluation :
3
Le client n'a pas laissé de commentaire.
mark dameron
Évaluation :
5
Our experience was a very positive one. The staff was always pleasant and helpful. The facility was always well maintained. We felt like our items were secure at all times.
Melanie Chandler
|
Expérience générale
Évaluation :
5
Great employees!!! We will be back. Have a bless day.
Tony Mathis
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD SHAW
Évaluation :
5
Tracy was supper nice and helpful for my short time spent at this storage unit. I felt safe at her facility along with okay with storing my belongings there. I will definitely be recommending this facility to family and friends. Thank you so much for the amazing customer service!
Alijah Lee
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie Mann
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Hannah
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Nix
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald Mauzy
Évaluation :
5
Le client n'a pas laissé de commentaire.
RHONDA KUNKLE
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD SHAW
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wayne Newland
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ansley Graham
Évaluation :
4
The rubber bushing on the driver door falls off. Did my best to put it back in place. Is obviously a small problem with that door prior to my renting. I just was opening and closing the door on a normal basis when it fell off..
RICHARD SHAW
Évaluation :
5
Le client n'a pas laissé de commentaire.
dennis Green
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dan Oberkofler
Évaluation :
5
Very professional people ! Excellent service!
EDOUARD NERSESIAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHERYL CANNON
Évaluation :
5
N.D.
Wesley Graham
Évaluation :
5
Le client n'a pas laissé de commentaire.
HECTOR RENTAS
Évaluation :
5
Great customer service .
WILLIAM FRIERSON
Évaluation :
5
Awesome service! Would definitely use this location again.
LATOYA SEEDARNEE
Évaluation :
5
friendly. answered questions
Daniel Hatcher
Évaluation :
5
Quite playing m
CLIFFORD MCGRADY
Évaluation :
5
Had an issue with the truck.
Megan Duenas
Évaluation :
4
Provide some type of jack for the 6' x 12' trailer so that it can be dropped if the customer needs to unhitch the trailer, OR retrofit some kind of landing gear for the same purpose.
GERALDINE WILLIAMS
Évaluation :
5
Rate are high on top of amount to fill up trucks other than that no other issues
ALEXIS ALEXANDER
Évaluation :
5
I would highly recommend..Had no issues at all
Kimberly Miller
|
Expérience générale
Évaluation :
5
Nice people, convenient good pricing. This is my 2nd time renting a storage unit from this facility and would do it again if needed! Merci!
Johnnie Smith
|
Expérience générale
Évaluation :
5
We stored there for many years. Great storage facility.
BRIAN BLACK
|
Expérience générale
Évaluation :
5
Staff is very helpful !
yolonda sims
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Harris
|
Expérience générale
Évaluation :
5
I had two units for 2 1/2 years. Much longer than I expected. Price was good. Clean facility. Same lady running facility the entire time we were there. Very friendly and helpful. Merci.
AL VOYLES
|
Expérience générale
Évaluation :
5
We loved our experience with them.
Marissa Johnston
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLARD CUMBEE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CAREY MCIVER
|
Expérience générale
Évaluation :
5
Thanks for having everything I needed in a pinch. It's much appreciated! Great staff too!
Barry Peacock
|
Expérience générale
Évaluation :
5
Thank you and all is/was well.
Rachel Gibson
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Expérience générale
Évaluation :
5
Tracy was always a pleasure to work with. She was very friendly and you guys have a great facility. I would use again and certainly would recommend. Thanks again
SCOTT BROCK
|
Expérience générale
Évaluation :
5
Staff was very helpful. Several times I left my unit unlocked and they were kind enough to call and advise me.
Dianne Fleming
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mia Turner
|
Expérience générale
Évaluation :
5
Nice always clean!! For the (7) months that I had my things in storage never had a problem with rodents, insects, roaches NOTHING!! The best experience for me. I'm very well pleased and would use Alpha and Omega again. I would definitely recommend them!!!!
JUANITA GOODWIN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keneth Nkonge
|
Expérience générale
Évaluation :
5
Great storage facility.
RYAN LAVENDER
|
Expérience générale
Évaluation :
3
I didn’t need the storage unit anymore and I cancelled it !! Thanks and if I need one I will definitely use you guys !!
Candice Mobley
|
Réservation
Évaluation :
5
Easy process.
Privacy Request
|
Premières impressions
Évaluation :
5
excellent service by Tracey
Privacy Request
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Premières impressions
Évaluation :
3
The lady who helped me was very nice and I`m glad she told me to go with a large but a large is still smaller than I thought it would be
ERICA TAYLOR
|
Premières impressions
Évaluation :
3
The lady was very helpful but seemed as if she really just didn`t like her job.It was a bit of a inconvenience that they didn`t have a truck available to rent.
Privacy Request
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Premières impressions
Évaluation :
5
Very helpful and courteous. Highly recommend.
ADAM SMITH
|
Premières impressions
Évaluation :
3
This storage unit is centrally located to my new residence. Upon arrival, the lady was very friendly and made the transaction as fast and painless as possible
Privacy Request
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Premières impressions
Évaluation :
3
Didn`t use.
Privacy Request
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Premières impressions
Évaluation :
3
The facility itself is clean and looks secure.
Joelle Jordan
|
Premières impressions
Évaluation :
5
Very helpful.
Privacy Request
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Premières impressions
Évaluation :
5
The lady in the office was very friendly.
Privacy Request
|
Premières impressions
Évaluation :
3
Service was good. Did not like the hidden fees.
Privacy Request
|
Premières impressions
Évaluation :
5
Everything went very smoothly. The manager was extremely helpful and nice.
Privacy Request
|
Premières impressions
Évaluation :
3
Very good
Privacy Request
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Premières impressions
Évaluation :
5
Customer service was excellent.
Privacy Request
|
Premières impressions
Évaluation :
2
I rented a climate controlled unit but the temperature of the unit is not much cooler than the temperature outside. There is a large crack in the floor with past insect activity.
Privacy Request
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Premières impressions
Évaluation :
4
Great service fast and easy!!!!
Privacy Request
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Premières impressions
Évaluation :
2
Not sure yet. The company states that they will call you within 24 hours. They have until 4:30pm today to call. They do not state an exception for Sundays. I guess we will wait and see.
Privacy Request
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Premières impressions
Évaluation :
3
I have not moved into the location as of this time. I understood that someone would contact me after I made the reservation, and I have not received a call back.
KATHY KENNEY
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.