Évaluations des clients Alternative Solutions

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Alternative Solutions

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CASSANDRA L.
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This location had the most welcoming, kind, and helpful staff. Extremely professional and friendly. Highly recommend!

ANTON R.
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Great and easy service

Wendell B.
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Le client n'a pas laissé de commentaire.

David H.
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The rental truck leaked water from the ceiling and damaged my furniture and other items. The dealer has been quite helpful and offered excellent service but the equipment is in need of repair and I need to be reimbursed for the damage to my belongings.

Jeric G.
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Le client n'a pas laissé de commentaire.

Nathaniel B.
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Le client n'a pas laissé de commentaire.

Rebecca B.
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Really enjoyed doing business with this operator. He knew his product and advisied when I explained what I needed the equipment for.

John G.
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Le client n'a pas laissé de commentaire.

Lankston M.
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Le client n'a pas laissé de commentaire.

FREDRICK LOUIS H.
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Le client n'a pas laissé de commentaire.

Anton R.
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Great service

James H.
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Le client n'a pas laissé de commentaire.

Robert D.
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Le client n'a pas laissé de commentaire.

Brian G.
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Very friendly, quality customer service. Will use again in the near future.

james A.
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Le client n'a pas laissé de commentaire.

Rick H.
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Proprietor went out of his way to be flexible with the return time on the rental. He also did the check in process for me. Very accommodating.

Darren H.
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Nothing to improve on for me. Chuck was awesome and so nice. I enjoyed the time I was there while he entered in my information.

Randall W.
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Very professional. Helped a lot with making sure everything thing was good to go. He did all the work all I had to do was sign a few papers and off I went

stephen M.
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This was our second time renting a U-Haul from this location. We were very pleased with the customer service and smooth transaction. We will be using them again when we move into our new home!

Roger G.
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Le client n'a pas laissé de commentaire.

Robert W.
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Le client n'a pas laissé de commentaire.

Daryl M.
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Le client n'a pas laissé de commentaire.

david D.
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Hand truck that was ordered, was not in the truck. App was very difficult to follow with a cell phone, and my fully charged cell phone almost went dead. Approval time was unbelievably long. Customer service was useless except for the last individual who was very helpful and finally got me on my way.

Bradford P.
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Le client n'a pas laissé de commentaire.

Brandon H.
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Le client n'a pas laissé de commentaire.

maria G.
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Our family car broke down and we contacted Chuck at Alternative Solutions, and he was very helpful; he made arrangements for our truck and tow for us. We appreciate his service and would recommend this U-Haul location.

Amy R.
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Very pleasant experience and accommodating.

Steven K.
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Every time i have dropped off a truck there has not been anyone there.

kevin S.
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Le client n'a pas laissé de commentaire.

Claude J.
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Le client n'a pas laissé de commentaire.

Vonda C.
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Le client n'a pas laissé de commentaire.

Dorothy F.
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Le client n'a pas laissé de commentaire.

Elaine Y.
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I had no problems. The attendant said that future rentals might be online only — that concerns me, when I might have to hook up the trailer and the lights, plus park it by myself! A helpful attendant is much better!

Steven M.
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Great owner! Helped get me through the process!

Brandi M.
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Length of check in time was still long even though I pre-checked in

Roy J.
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Easy online rental spot.

Gary J.
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Commend this franchise.

BECKY U.
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Very nice man, very helpful.. His name is Chuck

Jake B.
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We returned on Saturday at 10:30 AM tired and wanting to drop off our trailer early and no one was there.

Jerry C.
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Le client n'a pas laissé de commentaire.

Amy R.
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Great experience

William B.
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Le client n'a pas laissé de commentaire.

Rod S.
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Le client n'a pas laissé de commentaire.

Charles B.
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Very happy. It towed effortlessly

STEVE W.
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The I -20 highway location in Lindale is HORRIBLE. They had no clue. The Main Street Lindale guy was great.

Amy R.
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Great experience like always

JIM R.
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U-Haul needs to offer a lock & key which would remain with the trailer when returned.

Steven K.
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No one was there when i returned the truck. I left the keys in the drop box.

Izey B.
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Le client n'a pas laissé de commentaire.

Faye B.
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Your pick up dealer was fine. However, the app you would have us use is awful. You need to simplify it and then make it work on the first try. I was totally frustrated by the whole ordeal.

Bubba B.
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Thank You Uhaul for having quality personnel to help with what we actually need to rent. I was very pleased with the person renting me the trailer very knowledgeable about how & what to do. Very Helpful.

CLOTELIA P.
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Le client n'a pas laissé de commentaire.

Dorothy G.
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Le client n'a pas laissé de commentaire.

Paul S.
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Le client n'a pas laissé de commentaire.

kelly S.
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The drop off location was wonderful!

Anton R.
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Fantastic service

Sharon C.
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Le client n'a pas laissé de commentaire.

Tawney G.
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Le client n'a pas laissé de commentaire.

Anthony P.
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Weather stripping on passenger side door was coming off

Alan S.
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Le client n'a pas laissé de commentaire.

Anton R.
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Another great experience.

Anton R.
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All went very well

Bryan B.
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Le client n'a pas laissé de commentaire.

Amy S.
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I have no complaint about the location or the staff at this location. In fact, the staff here did all he could to help me, and for that, I am very grateful and have marked the location excellent. Thank you to him!! It's Uhaul's "service" that I found appalling. I scheduled to pick up my rental at 8 a.m. using their app. Needless to say, the app doesn't work...or their email, instant chat, call center...almost two hours later and thanks to the kind staff member who was doing all he could do given the automated nature in which Uhaul's service is going, I finally got the rental I had booked. That afternoon, after being set back more than two hours mind you, it then took an hour and a half to return the truck, using the same convoluted method of going through their app and online site and phone call, etc.! Their entire system is ridiculous with my dad who was trying to help to be told by a Uhaul representative by phone that I would be charged for additional hours when the truck was picked up late due to their fault?! Overall, Uhaul needs to streamline and/or fix their system and work on their customer service. What's even more terrible is that even this review rating page is more focused on the "location" than the customer's experience using Uhaul.

GORDON L.
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Le client n'a pas laissé de commentaire.

David L.
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Le client n'a pas laissé de commentaire.

Frank S.
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Le client n'a pas laissé de commentaire.

Anton R.
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Great service

William H.
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I had a reservation from a dealer in Hawkins Texas. I went by there twice and called twice trying to confirm the reservation I had made on line. They kept telling me not in there system yet and leased the 26 ft truck to someone else. I called about it and they (Kathy's Corner) called uHaul and uhaul sent me to Lindale Texas to pick up a truck. The person at Lindale was a gem to deal with. We got our truck on time and all the worrying about our deadline was over.

Joseph S.
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Le client n'a pas laissé de commentaire.

William C.
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Le client n'a pas laissé de commentaire.

Anton R.
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Great experience

Art C.
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Representative Charlie was very pleasant

Marcus P.
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Le client n'a pas laissé de commentaire.

Andrea L.
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Nothing!!

Jeff G.
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Le client n'a pas laissé de commentaire.

Anton R.
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Very hard working dealer. Great service

Tony R.
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Great service

Keith J.
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The owner is awesome, and super helpful! A true Uhaul gem!!!

BRENDA C.
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It is always crazy trying to get a trailer. We use it for church camp and I always try to go and reserve it early and it never does any good. When the person goes to pick it up it like they have to start all over again. It is never a good experience.

Calton W.
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Le client n'a pas laissé de commentaire.

Jean H.
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We received professional and friendly customer service. We were very happy with our experience and will use this location again for all our future needs.

Brad C.
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Person was working by himself. Had to wait nearly 15 min for him to deal with my request. He struggled with the reservation system online. He was very nice. Would benefit from some training on the system.

DAVID F.
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Le client n'a pas laissé de commentaire.

David K.
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Le client n'a pas laissé de commentaire.

Tony R.
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Very helpful and accommodating.

Travis A.
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Le client n'a pas laissé de commentaire.

shawn B.
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Dropped off after hours...no interaction with anyone.

Lynnette M.
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Le client n'a pas laissé de commentaire.

David R.
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Le client n'a pas laissé de commentaire.

Chris J.
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Chuck responded to our needs. Knowledgeable, Kind, Friendly, Handsome, Intelligent, Scholarly and at the end of a long week presented himself well. Seemed to be 10 years younger than he really was! I highly recommend this Lindale TX location. Inventory of necessary shipping Vehicles, Boxes, Pads and more are available. GO CHUCK!

Donald L.
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Fix your computer program over the last few times I have rented U-Haul It seems to take longer. The gentleman that helped me was one of the best that has helped me over the years.

Ryan H.
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Le client n'a pas laissé de commentaire.

Cynthia R.
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I am disabled. There was no place to sit while waiting. The employee helping was unfriendly and seemed to be in a bad mood. Even though I was told to return my equipment to this location, I was required to prove it. It took me a few minutes to locate the paperwork. He then grudgingly agreed that I was in the right location.

Michael L.
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Life savers!

Scott S.
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Le client n'a pas laissé de commentaire.

Gary P.
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Great service

JOHN B.
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Very nice man!!

Gary P.
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Not much all was good.

Nancy B.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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