Évaluations des clients Always Towing

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Always Towing

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Karen H. le

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Le client n'a pas laissé de commentaire.

Clark M. le

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Absolutely wonderful service... I would definitely recommend & utilize in the future!!

Douglas S. le

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I received absolutely excellent service !!!!!!

Chris S. le

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Excellent service as always

marion h. le

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We loved driving our 15' truck. It was newer, lots of power and we had no issues.

David G. le

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have the trailers you advertise available, one trailer take it or leave it is not good out of two locations in a city of saskatoon

Jason M. le

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More service employees on the counter!

James T. le

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Le client n'a pas laissé de commentaire.

wade m. le

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nothing

Teresa A. le

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Quick and easy, great ladies working at the front desk.

Gregory T. le

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The Uhaul worked fine BUT we found a used, dirty crack pipe in the passenger's seat. The pipe fell to the floor when my brother went to do his seatbelt up. We had to dispose of a used dirty crack pipe, something that should not have to happen or be a worry while you are moving. This should have been found by Always Towing before we were given this UHaul. What if a younger kid or family member would have found this used crack pipe? This is very disappointing and unsafe. Always Towing were not sensitive to this issue when we brought it up when we returned the uHaul later in the day and did not offer anything to us. They said they could only consider a refund if we had a photo or physical evidence. We showed them a photo we took (why would we hold onto a crack pipe and travel around the city with it??) but he still did not care. Very disappointed in the customer service and response to this issue.

JENNA K. le

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The ladies that were working were helpful and wonderful! Had no issues.

PRASHANT S. le

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Le client n'a pas laissé de commentaire.

Krista W. le

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Le client n'a pas laissé de commentaire.

Kody A. le

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No one told us about the additional charges, and i was very disappointed that no one told me that you have to have 100$ on your card if youre paying with debit or credit, thats something you should mention, before someone drives down there. And the people their were rude and not helpful at all. Well not deal with them again

GREG H. le

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None.

darcey s. le

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Keep doing what you’re doing!!! Fabulous people!!

Peter R. le

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Quick and efficient and great service.

Jessica B. le

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Le client n'a pas laissé de commentaire.

Mika S. le

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Le client n'a pas laissé de commentaire.

lansley g. le

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Le client n'a pas laissé de commentaire.

Lewis R. le

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Have oil and grease wiped from hitch on 12x6 trailer. Since it has no jack it makes for very messy hands!

Kylee P. le

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I booked a 15 foot truck to be picked up at McKercher address- However, there was no truck there and we were told to come and pick it up at 29th street. This took away from the convenience of other pick up locations being available.

Anthony H. le

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Great service.

Reginold S. le

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Nothing. Everything was perfect.

Gordon G. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

BEVERLY C. le

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Le client n'a pas laissé de commentaire.

tim k. le

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Always a great experience, Mike + crew are outstanding!

Nicholas N. le

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They did not have the dolly that I booked and offered no suggestions or solutions. They also don't actually have mobile pickup for the trucks, you need to go in, which makes the mobile pickup option redundant.

scott f. le

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Le client n'a pas laissé de commentaire.

Violet W. le

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Uhaul was clean with the exception of a piece of cardboard and brown stick inside which is minor, otherwise good. The verbal interaction was friendly, positive and informative. I felt welcomed.

MICHELLE M. le

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Loved the lady working there. She was very empathetic and assured me about this review which I would have sent in earlier but I had personal issues to deal with...family member passed away. Michelle McKenzie (306) 881-7355

adina w. le

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Nothing - staff were great quick efficient and friendly.

olaleken o. le

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Le client n'a pas laissé de commentaire.

Janice W. le

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Le client n'a pas laissé de commentaire.

Brent B. le

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Label the door as being the office or rental pickup access door?

Ben C. le

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Le client n'a pas laissé de commentaire.

Kori K. le

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Le client n'a pas laissé de commentaire.

Johann T. le

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Le client n'a pas laissé de commentaire.

Asif Z. le

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This review is going to be waste of my time because you're not going to do anything about it but I'm sharing it anyway. What you can do to improve for next customer? Stop nickle and dimming your customers for $2 gas. I gave you over $3,000 business and even returned the equipment with quarter tank. But I was forced to put more gas in it to bring it "above" quarter. It was waste of half hour to look for a gas station to put $2 fuel. Literally, that was all it needed to bring it above desired level. Absolutely ridiculous.

DWIGHT D. le

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Le client n'a pas laissé de commentaire.

Craig r. le

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Le client n'a pas laissé de commentaire.

Stella S. le

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Le client n'a pas laissé de commentaire.

Michael w. le

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Le client n'a pas laissé de commentaire.

Steven T. le

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Customer service via the 1-800 to find and book me the Uhaul was also top notch. Keep up the outstanding work!

Bonnie M. le

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The lady that shuffles the trucks, takes payments, and has white hair is amazing!!!

kehao z. le

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Horrible service. The staff is rude. The management is disordered. I waited for a long time when both getting and returning the van. The rate is not clear. The van is 20 cad per 24h. I only rent for three hrs and less than 10km. But she charged me over 60 without clear explanation. I wont recommend it to anyone.

Derek L. le

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Change your computer system so it can be overridden. The recommendations on the computer are ridiculous and do not make sense . The process took forever because the software was not working and kept blocking the progress .

Otto R. le

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Le client n'a pas laissé de commentaire.

Kathleen K. le

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There were a couple issues with the booking and truck availability but the staff were exceptional and accommodating and came up with excellent solutions to the problems. Great experience overall!

katrina m. le

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Le client n'a pas laissé de commentaire.

Kelly S. le

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Nothing

Velvet L. le

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Le client n'a pas laissé de commentaire.

damion r. le

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maybe

jennifer t. le

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Moving van had transmission problems. Broke down twice on the side of the road and tires were bald so there was no traction for the upcoming snow fall that I drove into. I spent the night on the side of the road with my large dog ( Newfoundland).

Rene M. le

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Lady behind the counter was very rude and unprofessional while i was talking to a different employee she put her hand up in my face and told me she was on the phone

SUZANNE R. le

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Le client n'a pas laissé de commentaire.

Kerry N. le

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Le client n'a pas laissé de commentaire.

Ruben h. le

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no comment

Jodi M. le

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We had to fill the tires with air. Not the best maintenance.

Donna T. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

sam g. le

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Le client n'a pas laissé de commentaire.

Janice J. le

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vehicle was not cleaned inside. Food left in the cup holders on the dash and liquids spilled an not cleaned up. The floor was also not swept.

Sasha S. le

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Le client n'a pas laissé de commentaire.

ken k. le

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Le client n'a pas laissé de commentaire.

Rick A. le

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courteous staff who handle returns promptly. this part of the experience is good.

Robery G. le

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Could have assisted in unhooking trailer.

Craig S. le

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The price and convenience was fantastic. I would suggest having a place to lock the trailer to the hitch for security, but my experience was fantastic.

Karen W. le

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Nothing. All good.

don p. le

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Le client n'a pas laissé de commentaire.

brenda h. le

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All was good!

Cory C. le

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Le client n'a pas laissé de commentaire.

Curtis L. le

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When I arrived it was busy at the location. Phone always ringing, dispatcher radio going off, etc. It took a little longer to move though the line. However, the employee working at the desk handled the situation very well but could have definitely used some help at that time.

Keara C. le

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rude customer service and we were over charged, I returned it with the same amount of gas as to when I got it and I was still over charged

pink t. le

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Le client n'a pas laissé de commentaire.

Alain D. le

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Le client n'a pas laissé de commentaire.

Dylan F. le

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Le client n'a pas laissé de commentaire.

Corrin B. le

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Le client n'a pas laissé de commentaire.

Alain D. le

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Le client n'a pas laissé de commentaire.

Tom K. le

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Le client n'a pas laissé de commentaire.

Barbara R. le

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I am so thankful for the service and workers were do helpful and courteous, thank you for the awesome experience!

Clifford D. le

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Le client n'a pas laissé de commentaire.

Jesse D. le

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Le client n'a pas laissé de commentaire.

TANYA F. le

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There were many trucks available, I needed at 20’ or more and was bumped for a 15’. Therefore, made two trips and was charged more for mileage. The next day when I dropped uhaul truck off, none of the trucks that I requested had been moved. Very upset I was bumped. Will be speaking with a supervisor.

cory b. le

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Nothing

Cynthia R. le

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Le client n'a pas laissé de commentaire.

Patti C. le

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Always Towing and the gal I talked to from your office in Winnipeg were helpful. UHaul policy on the other hand was BRUTAL!! I got a call at 7:15 the day of my rental saying that they couldn't rent to me! WHAT??? How does that work? The day of my rental?!?! I had rented online weeks prior. How can a company do this? Always Towing (Karen) found something for us for one day, which we appreciated, but we need a rental for 5 days, not one, so we are greatly inconvenienced by this. Very unhappy with UHaul.

David N. le

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Location was very helpful in changing my drop-off (from a close location) as I wished to drop off early on a Sunday. Person working there (alone) when I dropped off was friendly and assisted me with parking and unhooking the trailer.

Mark W. le

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The staff there were AMAZING!! The most helpful group of people ever! I am still so happy two days later.

alton m. le

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Friendly staff and easy to work with. Made sure we knew all the info...

janice b. le

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Le client n'a pas laissé de commentaire.

Abhilash S. le

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The truck wasn't clean, left over rotten food, cleanex, and no windshield fluid, and low oil level in he engine, and not welcoming staff member who was grumpy for no reason !

robert g. le

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Le client n'a pas laissé de commentaire.

BRANDON G. le

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Get better equipment. Lower the prices. Care about the customer and not profit

spero s. le

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Le client n'a pas laissé de commentaire.

KARL L. le

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The member of staff who served me at the front desk was very welcoming and professional

RYAN E. le

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Very rude and argumentative

ralph l. le

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Le client n'a pas laissé de commentaire.