Évaluations des clients Amals Convenience

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Amals Convenience

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Krystal P. le

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Le client n'a pas laissé de commentaire.

Chintak P. le

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Le client n'a pas laissé de commentaire.

Alan B. le

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The return location is a convenience store. The gentleman behind the counter said there was no one there to help me. I couldn't wait, so he had me sign my name and provide my telephone number on the information sheet I had printed. I unhooked the trailer and left.

Nicholas L. le

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Great customer service and easy to check the vehicle out but the truck has a tire pressure light on and the front seat was damaged. Also, a heavy smell of smoke. Good price for what you get though.

Michael S. le

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Le client n'a pas laissé de commentaire.

Susan S. le

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Le client n'a pas laissé de commentaire.

John G. le

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This place was a gas station and the guy who runs the uhaul service was absent. Lack of communication made the experience weird. We worked the deal out fine, I did the transaction over the phone and got the trailer. Something was off with the experience as a whole. I was on my own to figure it out.

Penelope M. le

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Le client n'a pas laissé de commentaire.

TAKIYAH y. le

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Clean the equipment this was the worst equipment I have ever used. There were empty liquor bottles left in the door of the truck thank God I wasn’t pulled over by the authorizes.

Robert A. le

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Very nice and helpful! Told me how to get the problem resolved.

Anthony N. le

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Le client n'a pas laissé de commentaire.

Scott S. le

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Was a good experience, clerk was very helpful and even hooked up the trailer to my truck. Drop off was a breeze. Would use again if I have to

Joseph T B. le

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Le client n'a pas laissé de commentaire.

Jared G. le

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Truck was prepaid and checked in online with driver license etc; truck was still not ready at appropriate time and had to wait an hour while dispatched manually

David B. le

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Le client n'a pas laissé de commentaire.

desmond r. le

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Le client n'a pas laissé de commentaire.

Anne A. le

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Highly suggest using the self check in app or insist on print copy of drop off. Promises of emailed receipt sometimes works, sometimes doesn’t depending upon who is handling the intake. One fellow is extremely helpful, another not st all.

SAMUEL C. le

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Woman on phone the entire time I was trying to rent truck. Told me to get my own pads from a stack of bags in back of store. I got one bag thinking it had 12 but it did not. I did not request this location which was several miles further than my requested pick up location. I would cancel before picking up a truck at this location again!

Thomas G. le

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Le client n'a pas laissé de commentaire.

corlissa t. le

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Le client n'a pas laissé de commentaire.

keith c. le

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Le client n'a pas laissé de commentaire.

JOHN Z. le

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Le client n'a pas laissé de commentaire.

Oscar H. le

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Le client n'a pas laissé de commentaire.

Virgil B. le

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Best move ever, thanks to the availability of equipment at Amal's convenience

David G. le

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Le client n'a pas laissé de commentaire.

Charles L. le

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Agent helping me was awesome

Anne A. le

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The trailer itself was pretty beat up. The handle for lifting the tongue was broken and the latch mechanism for the sliding door was so rusty it was quite difficult to open. We had to WD-40 it and wiggle the door to the side to unlatch it. Otherwise it was fine. The young man was VERY kind and helpful.

Jacob P. le

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I scheduled a pick up of a 26' truck and appliance dolly from Gould St, Savannah, GA 31405, at 1130 on 06/30/2018 reservation number 23547673 At 1136 I received a call that the Gould location did not have a 26' truck, and that I needed to go to the 3802 Ogeechee Rd, Savannah, GA 31405 for a 1200 pick up. When I arrived at the Ogeechee pick up location I was told that the truck reserved for me was broken, and I was rerouted again to 2102 Bona Bella Ave, Savannah, GA 31406 for a 1300 pick up. When I arrived at the Bona Bella pick up location, I was told that the employee responsible for handling the UHaul transactions wasn't there and to come back after 1400 even though my reservation was for 1300. I called the customer service line to attempt to find a solution, for which I was on hold for 15+min, I talked with a UHaul associate who was eating while on the line with me, and told me that I'd have to reschedule for a 26' truck tomorrow. Tomorrow being not an option, I waited till after 1400 to pick up the truck from the Bona Bella location. After receiving the truck, I was told that the Bona Bella location did not have appliance dollys. So I rerouted myself at this point to 8810 Abercorn St, Savannah, GA 31406 to pick up a dolly, completing my order. I waisted 3+hrs of my time, trying to complete an order that should have taken 15min. The level of concern towards my inconvenience was minimal from UHaul and the pick up locations. After this customer experience, I am very disappointed in the service UHaul provided and will take my business to a different moving company that values customer service and understands tact. Thank you for waisting my time and making this decision for me.

Matthew L. le

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Charged us for a day. We had to keep the truck, empty, overnight. Returned in the morning. Drive around Savannah for 45 minutes after a 12 hour day of unpacking. Please fix this, as we had to sit on the truck and return to a location that looks to not even be a U-Haul provider. My name is Matthew Lafountain and you can contact me at (912) 602-5466. Please fix and you will have a customer for every move I make.

Don C. le

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Le client n'a pas laissé de commentaire.

BROOKE R. le

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the whole experience was horrible. I felt like I needed to be packing a gun to go into this store. I did the express check in online this morning to expedite the transaction, but they didn't have the system booted at the store!!! Really? It was terrible. It took well over half hour to finally get the trailer, with no help from the owners to "hook-up". Why would you allow a place like this hellhole to represent you as the largest rental company in America? Honestly. I took my time yesterday to make the reservation, then again, took my time to use the express check-in today. Then they tried to overcharge me. Asked me at least 5 times if I wanted insurance, "No", was my answer everytime, yet they tried to charge me for it. Will you please refund my money for my lost time? The return was nearly has harrowing and frustrating as the pick up. I was there well over 20 minutes. Seriously....What a disgrace.

WILLIE D. le

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No one help to install, or upon return no one imspected it.

Roseita W. le

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First, the U-Haul place I was supposed to turn my truck into the U-Haul system was down and they did not tell me this when I made reservations to return it there. I had to drive and find another U-Haul store. I found one and the owner of the gas station was working alone and could not stop helping his customers to handle his U-Haul customers. We had to park the U-Haul and trailer ourselves in a rocky and dirty parking lot, in a hard angle to park in. We had to unload the dolly and take it inside and then he could not even provide a receipt or check us out. He wrote down my number and said he would call me when he checked the truck in, he never called. I moved on Nov. 3rd and I’m just now getting a receipt on Nov. 27th.

CLAY H. le

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Easy to deal with. Friendly owner and operator.

Joseph M. le

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Tried all day to extend the rental for 1 day. No success

Stone L. le

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Le client n'a pas laissé de commentaire.

Denise S. le

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Pickup location did not have my blanket order. They blamed it on uhaul schedulers. Very inconvienent. Also, truck interior had a LOT of long dog hair in it that we had to clean out. Exterior....looked like it had been in a fight....and lost.

Kevin S. le

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Don't make me drive all over looking for a drop off location when scheduled drop location was full. Or at least notify me before.

Deborah F. le

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First place of drop off did not exhist. After calling 800 phone number and being on hold for 30 min in a less then desirable neighborhood we were finally connected to someone several states away, but who was able to find another sight for drop off that was an actual site. However, it was at a less then desirable location as well with security bars over the teller windows. However the parking lot was large and we were able to park comfortably.

Matt K. le

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Le client n'a pas laissé de commentaire.

Douglas S. le

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Had to wait a little

Daniel C. le

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Le client n'a pas laissé de commentaire.

Cyril C. le

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Employee went out of his way to make sure we could return our truck

Meghan S. le

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Le client n'a pas laissé de commentaire.

Kay E. le

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The sign is too small identifying the location is with UHaul allowing a driver to know the drop off is anywhere in that block.

Ruth H. le

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Le client n'a pas laissé de commentaire.

Meghan L. le

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Customer service was awful! Returning the uhaul took over an hour before I had to leave. Had to bring my uhaul back to the house. It's still sitting there awaiting a location to drop it off.

William B. le

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Le client n'a pas laissé de commentaire.

Andrew F. le

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Le client n'a pas laissé de commentaire.