Le client n'a pas laissé de commentaire.JOHN M.
Customer Reviews for American Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Augustine, FL 32095
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Keith O.
I had an outstanding experience with American Mini Storage and highly recommend them.Carol M. | Expérience générale
Since I had to check in online maybe speed up that portion of the approval process. I had to wait over 35 minutes and you don't get that time back in the end so I was right down to the minutes with returning the vehicle. Definitely thought I was renting the vehicle for the amount of time I asked for but that was not the case. Or tell them to get there a little early maybe?Merin D.
Le client n'a pas laissé de commentaire.Darran L.
This place is great. Derrick did everything in the ohone online. Excellent service. The cargo van was a pleasure to driveâ€¦.easy to handle and comfortable seats. Life is goodJudy M.
the box could have been swept out as it was a little dirty, however i know how to use a broom as well.Roger L.
Parking is tightRay S.
Le client n'a pas laissé de commentaire.Bruce R.
We appreciate your help in our reservation, pickup and return process! Best experience ever! MerciRebecca K.
Excellent service on both ends!! Thanks for a great experience.WAYNE S.
Le client n'a pas laissé de commentaire.LAWRENCE P.
Had trouble with the self check-in because site wouldn't let me sign in.JEAN K.
Very accommodating and helpful staff, as well as clean facility!!connie b. | Expérience générale
Le client n'a pas laissé de commentaire.Eric M.
I have been a customer of Gary's for years, always a wonderful experience! Highly recommendGARY F.
I had called my insurance company to see if I needed to buy extra insurance and was told no. When I asked the U-Haul dealerabout insurance he explanined it too me. I called my insurance companly back and sure enough, I did need to purchase the extra coverage. Luckily, the trip went well and I did not need to use the insurance but you never know if you will need it.ELISABETH C.
Le client n'a pas laissé de commentaire.Ronald S. | Expérience générale
Gary answered the phone promptly and provided me with direct and thorough instructions. Appreciate his professionalism.Eric A.
Customer service was excellent Gary took his time and made sure everything was working correct excellent place to rent from thank you GaryMERLE W.
Le client n'a pas laissé de commentaire.JONATHAN H.
I wanted to be back before they closed at 6 pm in case I had a hard time parking in this small lot. I made sure I was there and the employee had left before 6. I had to look up how to return the truck on my phone.MEGAN W.
Have locations open to park. The storage area and parking spots were full and I had to park in front of other trucks.Anna B.
Had a great experience. Excellent service à la clientèle. Very clean.KATHERINE M.
Le client n'a pas laissé de commentaire.CATHERINE S.
Le client n'a pas laissé de commentaire.HA'ANI S.
1)Have a person working at the store 2) have said rental equipment ready for pick up as described 3) honor what vehicle was orderedKrystle L.
Gary was fantastic to work with and made the process incredibly streamlined.KEVIN L.
Le client n'a pas laissé de commentaire.Saber H. | Expérience générale
When I book online the web page said they would be open, they were not, took me over one hour to get keys, i didn't receive moving blankets that I payed forDouglas D.
Nothing, He was fast, friendly and efficient.JAMES L.
Le client n'a pas laissé de commentaire.steven T.
Only issue was the radio didn't work hardlyJAMES G.
Le client n'a pas laissé de commentaire.KIM B.
The app process and instructions are confusing for pickup and drop off. The messages disappear before you know what to do. Lock boxes and return was difficultCameron B.
Le client n'a pas laissé de commentaire.ROXANNE S.
Drove a total of 8 miles and was charged for 3 gallons of gas. I guess when you pick it up and they say its full, it is not.MICHAEL P.
Thank you great jobKATHY P.
Le client n'a pas laissé de commentaire.Norma C. | Expérience générale
Le client n'a pas laissé de commentaire.AMANDA L.
Great and easy with the app and self-serviceRafal H.
Le client n'a pas laissé de commentaire.SCOTT A.
Great experience.MARK H.
Great experience! Professional and respectful! ThanksMARK W.
Le client n'a pas laissé de commentaire.Charles S.
Thanks so much had a great experienceJON MICHAEL C.
Le client n'a pas laissé de commentaire.DANIEL L.
Le client n'a pas laissé de commentaire.Michele B.
The price overall was not bad had it for 7 days. We moved from miami and it took 2 trips. Very satisfied.GEORGIANA A.
Le client n'a pas laissé de commentaire.EDWARD G.
The customer service here is the best in all St Augustine, if you don’t want to deal with the usual Uhaul hassle, then come to these guys and let them handle it, also excellent storage space!Gary F. | Expérience générale
The movers were wonderful as well but due to passwords was not able to give them a review...JOEI P.
I arrived at 1:20 p.m. for my 1:30 reservation to find the door locked and a sign saying Closed for lunch between 1;00 and 2:00 p.m. At 2 I knocked on the and found it still locked. I called the number on the door and the man said he would come up "soon." When he finally arrived at 2:15, I told him this was no way to run a busines, he said he could do whatever he wanted because he owned the business !WILLIAM M.
Nothing all greatAnthony C.
We always receive excellent service at this location.AARRON C.
Le client n'a pas laissé de commentaire.TAMIKA L.
They took 221 dollars out of my account wowMichelle H.
I dropped the trailer after hours. We unhooked and pushed the trailer into a parking space next to another vehicle. I then took pictures of it in its place. I was very surprised to find out the next day that there was a 21,30 $ â€œafter hoursâ€ drop off charge. Not sure what the need was to charge me extra for dropping the trailer at the destination. I mean what extra work did I cause - it's an empty trailer that me, aged 63, and my 30 year old daughter were able to easily push into a parking space. I can't leave a trailer in community overnight (HOA rules) and was told I could drop it at any time ... no one mentioned a few to do that. So beware when you drop after hours.GLENDA L.
Great place. Very friendly, clean and safe.Lawrence K. | Expérience générale
Everything was ðŸ‘.LYNN W.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.VAN H.
Great job! Everything was neat and clean and service was wonderful!Kathy D. | Expérience générale
Super friendly service! They made the experience easy! Great pricing and easy to understand billing!Harper J. | Expérience générale
Highly recommend this storage facility. This was our second time utilizing American Mini Storage and both times it was such a pleasure working with Gary. He does a great job maintaining the property.Helen S. | Expérience générale
Le client n'a pas laissé de commentaire.DENISE M.
Outstanding, clean, secure... I recommend American Mini Storage to anyone looking for storage, I was with them for 3 years.TIMOTHY S. | Expérience générale
Customer for several years .., extremely satisfied with facility and employees. Highly recommend !!JACQUELYN M. | Expérience générale
Guys in the office were good people/friendlyseth b. | Expérience générale
Gary was Helpful and Polite.JUNE G.
The Gas gauge was all over the place.MELANIE M.
No improvement needed. I was very happy with my rental. My van broke down on hyway 95 and I was in a bad situation .Gary handled everything perfectly and made a terrible day good again. Thanks again GaryCHARLES EDGAR W.
Le client n'a pas laissé de commentaire.Zachery J.
Gary did a great job finding me a 15 foot truck at the last minute. Thanks again.BRIAN D.
Price was right and the gentleman, I believe Gary?, was so nice, friendly & helpful. I'll definitely use again if ever I need another storage unit. Amy VogelAmy V. | Expérience générale
Clean friendly convenient location. The owner Gary was so helpful. Fast and efficient. Reasonable priced. I'll definitely recommend this storage facility.Mary H.
Le client n'a pas laissé de commentaire.Jeff M.
Very nice facility and easy to use.Marc H. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES F.
Excellent Customer Service!!!SHEILA S.
Great drop off service. Knowledgeable and friendly. Fast and efficient too.Steven M.
Le client n'a pas laissé de commentaire.Marvin S.
Le client n'a pas laissé de commentaire.Verlisa H.
Gary at this location is terrific. He is helpful and goes the extra mile to make sure all is correct. I enjoy doing business with him.Charles S.
Le client n'a pas laissé de commentaire.Gary M. | Expérience générale
Le client n'a pas laissé de commentaire.David L.
Excellent service à la clientèleDavid E.
Gary and his staff are devoted to legendary customer service. They are knowledgeable is all aspects of what Uhaul has to offer. The facility and equipment are clean and safe. Thanks for all the help.Brian D.
Great service would use again in the futureZuzu K. | Expérience générale
Don't schedule a pick-up time when the place is closed. I was told the equipment would be returned at 12 and I told them I would pick it up at 12. The U-Haul scheduler said I should wait and pick it up at 1pm, which I agreed to. However, when I arrived at the rental place, I was greeted with sign that said out to lunch from 1-2pm. I had to wait for and hour. I was very disappointed with that and will use a different company next time.Adam B.
Le client n'a pas laissé de commentaire.ian W.
Please commend Gary at this location. I have been there 4 times now and every single time he has been kind, polite and extremely helpful. I will refer others to him.CHARLES S.
Le client n'a pas laissé de commentaire.Wade S. | Expérience générale
Le client n'a pas laissé de commentaire.Tammi M.
Everything was perfect. Can't say enough about this facility and the staff.Christan C. | Expérience générale
Quick and clean. Well maintained vehicles. Gary is very good and runs a tight ship! I would definitely rent from this location again.Julie S.
Le client n'a pas laissé de commentaire.jonathan l. | Expérience générale
This was the worst customer service I ever had in my entire 51 years. I'm ver disappointed with this place and the manager that worked this place. We tried to resolve both concerns and they were unwilling to assist in any way.MONICA T. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL H.
Owner was exceptionally friendly and helpful!NICHOLAS M.
Very friendly to work with. Price, location great.BESSIE A.
We had an excellent experience with Gary. He is friendly, efficient and professional. The property at American Mini Storage is charming and kept in immaculate condition. I highly recommend!Vera G.
Le client n'a pas laissé de commentaire.MARK P.
Everything was great all the way to the service. Thank you again for everything.BRETT W.
Le client n'a pas laissé de commentaire.Lew W.
The people were nice and professional and affordable thank youMarcus W.
Make sure your trucks are well maintained because when I showed up the 15ft truck I reserved had broken down when the facility manager went to start it so I had to get a smaller truckTyler L.
Le client n'a pas laissé de commentaire.MARGARET L.
Le client n'a pas laissé de commentaire.Lashay H.
Mr. David Who helped me is excellent in every way. He is polite, customer focused, very friendly and extremely helpful . I truly appreciated his superb personality And great assistance. We will Definitely be back doing business at this location very soon. Thanks again David for everything.MARWAN H.
I wish I could remember the guy's name who took care of me but he was fantastic! Friendly, outgoing and very helpful. We checked the gas, checked the vehicle, checked to make sure that I folded all of my blankets properly and I was off the lot in two shakes of a lamb's tail. He emailed me my invoice shortly thereafter, just as he promised. Outstanding service my friend!Charles T.
Very well run location. Check in and return both were smooth and seamless. No hassle service. Parking at this location can be a little confusing.Paul B.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.
The gentleman who worked with me was polite and courteous.Ken D.
Have used this location approximately 7 times past 3 years. Always helpful and professional.MICHAEL M.
Dave was fantastic. One of the best experiences I've had with a rental company. He was incredibly helpful, friendly and accommodating.RANDAL B.
Everything about the experience was perfect....explained the options and helped me make the right decision. The truck performed flawlessly and the AC was COLD. Greg and David were precise on check out & in process .....Close to my home and clean clean clean !! Best rental I EVER Had anywhere in the countryCHARLES L.
Very helpful & friendly!!! Thanks!!craig w. | Réservation
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