Tell the corporate office they need to improve the app if they want to advertise it being so easy to use. The guy actually running the rental location was great and way faster than the app.
Aaron J
Customer Reviews for American Self Storage #12
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Joe was amazing and surpassed our expectations! Thank you so much for a great experience!
KENDRA AAsk for Joe, and he'll make sure that you are well taken care of. I would most definitely recommend all who I know to visit this location if they ever need this service. .
Michael AThe best service from Joe!
Deanjelo BThe attendant was very polite and helpful…
Dave SThe van was new - a plus. I had issues checking it out 24/7! After calling the 1-800 number, we finally got it checked out. The van was clean w/ a little animal hair in the passenger seat. Overall, nice ride b/c it is new, new. Ty UHAUL for that!
Wendi MRefund some of my money
yolanda iWe have used this location in the past. Service is quick with no fuss and no problems. It is conveniently located. Excellent customer service.
RUTH JFriendly staff and clean equipment
Scott SJoe was amazing! Great communication pick up and drop off was a breeze.
JAMES HExcellent service .I would recommend to friend and family services was above and beyond 100 %. Merci
Lucretia DIt was late and the drop off was perfect
Jospeh KJoe was very helpful and made you feel like you were going to get a fair one and we did thank you joe
DUANE CExcellent service à la clientèle
Dave SThe guy there named Joe was amazing and super friendly. This will be the only place I rent a vehicle from now on
Joey CJoe is awesome!!!
JOE KEXCELLENT
Felesha GToo many things to do to drop off. Questions, pictures, etc Instead of just dropping off key
Jerek JJoe has gone above and beyond to customers.Always kind and considerate.
Gwynn LStaff was extremely knowledgeable and kind.
Nima NOpen earlier than 9 am.
Sandra CJoe was very helpful and super friendly. Everything was very clean.
David KJoe was super helpful. Very patient and efficient. We'll use this one again.
Sue JJoe, was great! Uhaul was great!
Andrea BWe are so thankful that we rented from this facility. The gentleman that helped us was so kind and we appreciated all of his tips for us. It was our first time renting a Uhaul. We were not disappointed and plan to return to this location if we ever need to rent again! I highly recommend this location.
Tori BGreat service!
EMMANUEL OThe best customer experience, would use again and highly recommend!
Alanna SAlways a great experience. Friendly service! 10/10 recommend this place for your moving needs.
Tiffany LThis guy text my personal number complaining that the trailer is late and after I tried to explain to him that I wanted to drop it back off where I got it to avoid the surprise 2and half times the normal rate charge! I ended having to drop it off with him just to get him to leave me alone. Acting like I stole the trailer or something! Terrible experience and I use uhaul a lot!
Christopher DEasy rental. Everything was as I ordered it and the rental time was quick and easy. I would definitely rent from these guys again.
Ulysses SFree donuts? Just kidding
Larry GJoe is a pleasure to work with. He is always ready to help in anyway he can to make sure our needs for truck rental are met.
MARVIN EDoesn’t get any better!!! Very pleased!
Terry BWill continue to use this location for our regular needs of truck rental.
MARVIN EThe gentleman working was very friendly and helpful. He made the check out and return procedure quick and easy.
Steven WExplain to people that they are going to be out of 200 more than what's said or estimated. Also let people know that they won't get their 100 back for days if they get it back.
Sandtego HExcellent friendly service.
Jilliann HFriendly and excellent service!!
Scott RImpeccable customer service, friendly, informative & professional. Will definitely recommend & use again.
Jennifer Hvery happy with the service
chungang sJoe provided excellent service!
Paul ENothing , was great
Mike TNice & polite helpful service at check in. New van, clean & in great condition. Convenient & easy pick up & drop off. Very happy customer
cindy mJon was awesome! Made the process super simple and was definitely a huge help while we moved!
Jeremy KNice and friendly and extremely easy to drop off!
Kathy Bvery happy with my order
chungang sThe customer service was great. I can't think of anything that would have made this experience any better
Mitzi E