Tell the corporate office they need to improve the app if they want to advertise it being so easy to use. The guy actually running the rental location was great and way faster than the app.
Aaron Johnston
Customer Reviews for American Self Storage #12
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Joe was amazing and surpassed our expectations! Thank you so much for a great experience!
KENDRA ANDERSONAsk for Joe, and he'll make sure that you are well taken care of. I would most definitely recommend all who I know to visit this location if they ever need this service. .
Michael AlexanderThe best service from Joe!
Deanjelo BradleyThe attendant was very polite and helpful…
Dave StodghillThe van was new - a plus. I had issues checking it out 24/7! After calling the 1-800 number, we finally got it checked out. The van was clean w/ a little animal hair in the passenger seat. Overall, nice ride b/c it is new, new. Ty UHAUL for that!
Wendi MaceyRefund some of my money
yolanda impsonWe have used this location in the past. Service is quick with no fuss and no problems. It is conveniently located. Excellent customer service.
RUTH JAWABIRAFriendly staff and clean equipment
Scott ShuartJoe was amazing! Great communication pick up and drop off was a breeze.
JAMES HODGEExcellent service .I would recommend to friend and family services was above and beyond 100 %. Merci
Lucretia DunnumIt was late and the drop off was perfect
Jospeh KibisuJoe was very helpful and made you feel like you were going to get a fair one and we did thank you joe
DUANE COLLINSExcellent service à la clientèle
Dave SiressThe guy there named Joe was amazing and super friendly. This will be the only place I rent a vehicle from now on
Joey CaplingerJoe is awesome!!!
JOE KURTIS WARD OKC TRADINGEXCELLENT
Felesha GloverToo many things to do to drop off. Questions, pictures, etc Instead of just dropping off key
Jerek JedlickaJoe has gone above and beyond to customers.Always kind and considerate.
Gwynn LorigStaff was extremely knowledgeable and kind.
Nima NabaviOpen earlier than 9 am.
Sandra CarolinaJoe was very helpful and super friendly. Everything was very clean.
David KiteJoe was super helpful. Very patient and efficient. We'll use this one again.
Sue JonesJoe, was great! Uhaul was great!
Andrea BrewerWe are so thankful that we rented from this facility. The gentleman that helped us was so kind and we appreciated all of his tips for us. It was our first time renting a Uhaul. We were not disappointed and plan to return to this location if we ever need to rent again! I highly recommend this location.
Tori BriteGreat service!
EMMANUEL OKEOWOThe best customer experience, would use again and highly recommend!
Alanna SmithAlways a great experience. Friendly service! 10/10 recommend this place for your moving needs.
Tiffany LamThis guy text my personal number complaining that the trailer is late and after I tried to explain to him that I wanted to drop it back off where I got it to avoid the surprise 2and half times the normal rate charge! I ended having to drop it off with him just to get him to leave me alone. Acting like I stole the trailer or something! Terrible experience and I use uhaul a lot!
Christopher DonovanEasy rental. Everything was as I ordered it and the rental time was quick and easy. I would definitely rent from these guys again.
Ulysses SimmonsFree donuts? Just kidding
Larry GreenhawJoe is a pleasure to work with. He is always ready to help in anyway he can to make sure our needs for truck rental are met.
MARVIN ESCOBARDoesn’t get any better!!! Very pleased!
Terry BeloncikWill continue to use this location for our regular needs of truck rental.
MARVIN ESCOBARThe gentleman working was very friendly and helpful. He made the check out and return procedure quick and easy.
Steven WarrenExplain to people that they are going to be out of 200 more than what's said or estimated. Also let people know that they won't get their 100 back for days if they get it back.
Sandtego HendersonExcellent friendly service.
Jilliann HigueraFriendly and excellent service!!
Scott RamosImpeccable customer service, friendly, informative & professional. Will definitely recommend & use again.
Jennifer Hinesvery happy with the service
chungang sunJoe provided excellent service!
Paul EverettNothing , was great
Mike TreatNice & polite helpful service at check in. New van, clean & in great condition. Convenient & easy pick up & drop off. Very happy customer
cindy mayberryJon was awesome! Made the process super simple and was definitely a huge help while we moved!
Jeremy KopfNice and friendly and extremely easy to drop off!
Kathy Berryvery happy with my order
chungang sunThe customer service was great. I can't think of anything that would have made this experience any better
Mitzi Edwards