Le client n'a pas laissé de commentaire.
Summer J.
Customer Reviews for American Self Storage #14
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The truck was pretty beat up. It ran ok but it was by far not the best long drive I've taken. The location wasn't horrible and I don't really blame the place as much as the diminishing quality of the truck. There were panels that were coming off inside the driving compartment. Just not well maintained. And to top off everything, your company stole money money from me over an invalid toll charge and charged me for it even though I disputed it and then had to gall to try to ask more questions 2 weeks after you took the money without authorization. The way this was "resolved" has soured me on UHaul as a company and I will use alternate rental trucks next time.
Don D.The young man running this site was outstanding. Great help, friendly and ready to adapt. Great transaction all the way around!
Amy M.Fantastic to deal with. Very welcoming and a great personality. Everything was ready to go when I got there. Je les recommande fortement.
Kevin L.Customer service was outstanding!
PERRY W.David was great he was very personable and friendly
JACK D.Best Uhaul experience I've had. The gentleman who assisted me was very friendly and courteous. 10/10
Casey S.The manager at this location was very helpful and very friendly. I would recommend him to others.
Melissa B.Quick and clean Pit Stop. Friendly Assistance.
James J.I absolutely loved the drop off location. The proprietor was friendly, professional, and helpful. Drop off was fast and easy. Je la recommande fortement.
Theodore F.Made a stressful situation easier . Excellent customer friendly.
warren W.David does a good job. Friendly and proffesional
Kriston S.Everything is awesome nothing to be changed at this site. Excellent services
frederick M.Eliminate all the “extras†pushed online. I just wanted to rent a small trailer locally. I don't need to be asked about storage or other such things.
Steven R.Customer service was friendly and personable.
Aaron S.The guy running the desk was incredible help. It was the fastest and easiest I've ever picked up and dropped off a trailer.
Justin E.I've used uhaul to rent trailers and trucks for years and this location was very well run. I can't think of anything to improve it.
James L.Great in-office customer service but the inside of the cab was not cleaned and the windshield had bug residue all over it. NOTE: The Air Conditioner stopped working and blowing cool air about 30 miles into the 200+ mile trip. Not good on a 100 degree day. I called U-Haul to document this and would have turned around if I didn't have an appointment to keep. Fortunately, the AC and blower would come back on periodically so I was able to cool off at times.
JEFF D.Nothing, I had excellent service….will always use this location
Colin W.I would recommend this location because of Dave. Very nice guy to deal with. The equipment sucked! The lights didn't work, and the area manager was worthless. He should have found a way to send someone out to fix the lights on the tow dolly!
Steven A.Right rear tire continued to deflate. I had to put air in it a couple of times. Great service.
PERRY W.Extremely helpful and efficient.
Patrick G.The owner was so helpful in getting the trailer hooked up. I highly recommend this uhaul location.
Steve K.The trailer hydraulic was Extremely damaged or not very easy at all to work. It nearly killed me to reattach to my truck after packing.
STEPHEN D.I don't have any complaints. David was very professional and got hooked and quickly and explained the whole process to me.
Donny D.Supposed to be open but was closed "for lunch" when arrived. Had to wait.
Richard P.I extended my time and was charged for a second insurance coverage charge on same rental contract. I don't think that is fair since I kept the same contract. Last time I rented I had an $80 hold on my account for four days after I pif at the location. Not sure what's going on but couldn't get any answers. Merci.
Shelly R.Maintain the high standards in place today.
Steve M.Very satisfied, Dave Pore,the GM was extremely helpful and easy to work with.
Robert E H.The way you check in online. It didn't work for us. The gentleman that helped us, was awesome! After that everything was smooth sailing.
Amy L T.Dave, the owner/operator is awesome! He treated me like his brother. Totally concerned about the customer.
Mark V.The attendant was very knowledgeable, and helpful. The equipment was in good shape, pulled well, loaded easily, exceeded my expectations. Merci
Dave L.The owner was very helpful and really made me feel like a friend!
MARK V.Super friendly, helpful guy!!!
Judy R.None very friendly and helpful
David S.The service was awesome!!!!
Josh B.Excellent experience at the location I was sent to. However it was 22 miles from my residence and 12 miles further than the nearest U-Haul location so ended up having to pay for around 25 miles that I didn't need to!
Danny S.Nothing. Everything went as scheduled.
frederick M.Dave was incredible to work with and super friendly. He helped me figure out how big of truck and storage unit I would need and made the experience very easy and I felt good about it all. I will always rent uhaul from this location in the future.
Juli V.Dave (I think) was awesome.
Perry W.Very accommodating and friendly.
John W.David Porejr was good to work with I'll rent from him agin.
Barry M.I am very pleased with the company I used
STANLEY H.Is very outgoing, quick and friendly.. No problems at all would highly recommend
David P.The customer service man did an excellent job helping me. Merci!
KENNETH G.Quick and accessible.
Kristopher B.The gentleman that helped me was amazing. I was able to get the truck I needed last minute and he was so kind and caring. He definitely made the experience so much better.
Ashlea N.Fantastic customer service from this location! If I rent again in the area, this will be my go-to.
David O.nothing. Everything was great, the gentleman was very pleasant.
Kim N.David was very polite and helpful. He made it easy.
BRADLEY C.Manager was absolutely fantastic, very personable and helpful. Uhaul coordinator also made it very easy to pick up the trailer closer to my house. Making this reservation was extremely easy too.
Thomas B.Great experience!!!! David is very professional and punctual.
Kory P.Nothing to improve my experience was excellent. The employee named Dave and he was kind, very helpful and had excellent customer service. Thank you for allowing me the opportunity to use your service. May God continue to bless this business.
Rhonda R.Excellent, fast friendly customer service. Easy to check in and drop off online.
Samuel F.