Évaluations des clients American Self Storage #14

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American Self Storage #14

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steve M. le

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Trailer was out and ready, David hooked the the unit up and explained all loading and hauling instructions. Very well pleased and will definitely us again

Michael O. le

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What a great experience working with Your manager Dave. So helpful and very attentive to making sure I got what I needed. Upgraded to a larger unit and so glad I did. Super friendly and helpful.

David Z. le

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Le client n'a pas laissé de commentaire.

Dale W. le

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Le client n'a pas laissé de commentaire.

Tonji W. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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The level of customer service from David (the manager of the facility) was 2nd to none - he was very responsive and timely (and friendly). He even disconnected the rental trailer from my vehicle for me in the middle of rainstorm so I didn't have to get wet in my office clothes.

Mike M. le

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Le client n'a pas laissé de commentaire.

Connor W. le

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Owner is the one of the best people I’ve met. He was extremely friendly and helpful with anything we needed. I’ll be sure to recommend this facility to anyone I know in need of one.

Jacob M. le

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Le client n'a pas laissé de commentaire.

David B. le

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David was amazing! Great service even on his day off!!!

David B. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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I am 64 years of age, and when I walked the uhaul office for the second time the young man at the desk sad to me and my 22 year old son , I see you ( BOY,S ) are back.

Wilma B. le

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Le client n'a pas laissé de commentaire.

Heidi M. le

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I appreciated David’s friendly customer service.

Robert K. le

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I returned the truck after hours, so I did not have the opportunity to interact with the staff, but the location was easy to find, well-signed, had adequate parking, and the after hours drop-off instructions were prominently posted and easy to follow.

kirk L. le

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The lights on the dash for the speedometer did not work.

Tommy C. le

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Le client n'a pas laissé de commentaire.

Alan H. le

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Le client n'a pas laissé de commentaire.

Tracy W. le

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There is I believe a gas leak Might have engine checked out. I had to pull into our pasture to back into drive and the grass is killed. There is a significant line af about 10' long and a foot wide of dead grass.

Gretchen B. le

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Le client n'a pas laissé de commentaire.

Athena R. le

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Le client n'a pas laissé de commentaire.

Rob S. le

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Le client n'a pas laissé de commentaire.

Brandon S. le

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Uhaul needs to have a better inventory management system. We reserved a Uhaul out of Junction City, KS and ended up driving 2 hours to get a truck. The reservation should not have been available if there were no trucks in Junction City, KS.

Tom W. le

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Le client n'a pas laissé de commentaire.

Steve M. le

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Le client n'a pas laissé de commentaire.

LES F. le

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Le client n'a pas laissé de commentaire.

Nichole C. le

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Darren the person we dealt with was very friendly and accommodating. I booked online and called to confirm and he made sure the truck was waiting and ready for us to pick up.

Elliot B. le

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Le client n'a pas laissé de commentaire.

Galen N. le

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Darren was very helpful.

Gregg N. le

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Le client n'a pas laissé de commentaire.

Amanda H. le

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The guy running the location seemed very poorly trained, both in U-haul operations and in customer service. He knew what time we would be arriving, but he hadn't checked in our truck from the night before, even though we arrived half an hour after opening. He kept us waiting for more than 45 minutes even though we were the only customers there. At one point he had to call another associate at a different location for help, and then once on the phone with her, he proceeded to ask about inventory/computer issues while we stood there waiting.

essex R. le

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Excellent service and convenient.

Melanie B. le

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Have the correct number of pads. Only had one bag and after getting it I found out there were 5 in the bag. Frustrating!!

Kimberly S. le

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Le client n'a pas laissé de commentaire.

REBECCA M. le

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Unit has no pavement in front of it, only gravel. it`s dirty with big potholes. Stickers everywhere: all over my shoes! Worried a boat will be parked in front at some point. Staff is great!