Évaluations des clients American Self Storage of Stockton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American Self Storage of Stockton

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Jrefugio S. le

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Le client n'a pas laissé de commentaire.

roger E. le

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Le client n'a pas laissé de commentaire.

MAURICIO E. le

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The clerk took so long to process the paperwork, it seems not trained well.

EDWIN J. le

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Love this this place friendly people

Reginald D. le

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From the time we arrive we were greeted with a smile and hand shake. Excellent customer service ALL AROUND!

Peter S. le

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Le client n'a pas laissé de commentaire.

EDWIN J. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

christopher S. le

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Great customer service. Very friendly and pleasant staff. The area is well maintained, clean and secure.

Manjit R. le

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Very good customer service. Excellent.

JIMMIE P. le

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The staff Lynn and David were excellent very kind and courteous to a customer response to the customer and a courteous way if the customer seems to be at a loss they answer your questions with kindness and politeness I will always recommend them all I can say is he on top of their job and they know exactly what they're doing and God bless them and thank your corporation for having such people are available for customer service Thank you Jimmy penny

Martha p A. le

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Very nice guy

David O. le

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truck was very dirty, windows outrageous, this truck was so dirty I could not see out the windows.

ARRON B. le

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Albert was very helpful. I will use American self storage directly rather than using the Uhaul hotline. The hotline put me in a real lurch, however again, Albert was able to fix/correct my reservation and I was well upon my way. I reccomend that anyone using this service contacts American self storage directly.

Linda M. le

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The gentleman there was very rude when I dropped Off. Will not recommend this place

EFREN G. le

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The service was prompt and curtious! Great custormer service.

EDWIN J. le

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Realy nice place and people

Ramona Z. le

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JIMMIE P. le

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Excellent Service staff was understand to my needs very courteous and professional everything was great Thankfully

Angela E. le

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The couple that runs the store are the best ever. Always so friendly and helpful. I would highly recommend them.

Efrin P. le

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Super comfortable with the process and great overall experience!

Angela E. le

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The husband and wife are a winning team

Angela E. le

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The woman and her husband were very nice and helpful

Miguel D. le

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Le client n'a pas laissé de commentaire.

Gerald B. le

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This place should be avoided at all costs.I had a 10am pickup. The appliance dolly I reserved wasn't there.The truck was filthy and had less than a quarter tank of gas in it. The people inside said that it had been returned late so they couldn't fill it up.It was 10am and there is a gas station a quarter of a mile away. They weren't doing anything when I arrived so that excuse doesn't cut it. They couldn't figure out who I was although I did the online Express check in. They told me my credit card was rejected by the bank but eventually figured out that they were entering the information incorrectly. The guy spent his whole time on the phone pretending he was trying to "locate" an appliance dolly. When I got back they tried to say I had returned the truck empty even though the gauge showed more in the tank than when I picked the truck up. I told them I took a picture of the guage because I figured they'd try something stupid like that. Eventually, the woman went out and said yes it has a quarter of a tank. The guy was so brain dead he couldn't tell the difference between the quarter mark and the empty mark(red). The truck itself had bad brakes and a transmission that downshifted abruptly which damaged some of my stuff. When I asked for a receipt they told me that they din't know how to print it. I did hear them discussing whether the record on screen was me or someone else. These guys are total bozos. The U-Haul system seems to arbitrarily choose where you are supposed to pickup a truck and has no idea what other supplies are available. Avoid the Charter Way place at all costs. Don't use the online reservation system. It's a frigging joke. Use the phone and call around. Try Budget or Penske. You're much better off.

Nicolle D. le

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Le client n'a pas laissé de commentaire.

gayle B. le

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You need to let people know on the tutorial not to use the decimal point for mileage. It was very frustrating for a first timer like me. 25 minuets holding for customer service. The lady I spoke with was very helpful and handled my situation professionally and courteously.

Leticia L. le

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Le client n'a pas laissé de commentaire.

emily R. le

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Le client n'a pas laissé de commentaire.

CRISTAL T. le

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Le client n'a pas laissé de commentaire.

Jon P. le

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If you send a customer to a location other than the one they originally ordered to pick up from you should automatically compensate them for going out of their way. I had a terrible experience with U-Haul

Patricia M. le

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Le client n'a pas laissé de commentaire.

RALPH H. le

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Le client n'a pas laissé de commentaire.