Évaluations des clients American Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American Self Storage

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Frank S.
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location

Brennan A.
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Drop off was not properly handled. They just asked for the key and did not check anything on the truck while we were there. Then we were billed for additional gas after we left even though we had put more gas than necessary in prior to drop off. After I called, I was told she "misread the gauge" and a credit would be applied to my card. I do not see the credit yet, although I do see an ADDITIONAL $5 for apparently going over the mileage, so I will be calling U-haul again tomorrow if the credited amount doesn't show up in my bank account.

nick M.
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The people I rented from couldn't have been any more helpful,but the truck needed attention. It pulled to the right and front end shaking,needed tires,wiper blades wouldn't wipe.

heather D.
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Le client n'a pas laissé de commentaire.

Tracy H.
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By far the best and simplest U-Haul rental experience. I had scheduled a reservation at the SB Self Storage on First Ave for 11:00 am. Got there on time and waited 15* minutes for gates to open. There were no sign of any body on the premise. Called SB Self Storage only to find out they have gone out to lunch and will not be back for another hour! They told me if I couldn't wait then another UHaul rental place would be able to assist me. What a waste of time! I immediately revised my reservation and changed the time to 11:30 for American Self Storage & UHaul, headed straight there and was able to get my rental within 10 minutes. Highly recommend American Self Storage on Duke Ave. UHaul needs to select better vendors because experiences like SB Self Storage give them a bad reputation.

Gerald B.
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On line check in is a joke, my pick up time was 8.30. Your on line said 4 pm and won't let me change it. How many time do I need to send my drivers license pic? The local ladies end up fixing your screw ups. They are excellent, you are very poor.

Gerald B.
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The ladies working the desk here could teach other uhall staff how to be profession, courteous and have a great attitude.

Cheryl F.
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Le client n'a pas laissé de commentaire.

Thaen S.
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Le client n'a pas laissé de commentaire.

Mezdulene R.
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Le client n'a pas laissé de commentaire.

Theresa B.
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The back of the truck was dirty from the previous user's, The indoor lamp works only sometimes. The side mirrors wouldn't move so they couldn't be properly adjusted. Truck made growly noises especially when backing up. extremely rough riding and far more play in the steering than any other rental we've had. We've always been happy with uhaul until this truck. This was an awful moving experience because of the truck condition. It needs to go to maintenance and not be rented again.

Shawn B.
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Le client n'a pas laissé de commentaire.

Valeri D.
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Just keep on doing what you been doing I couldn't ask for better thank you very much for taking such good care of me and my needs thank you for your kind understanding when I was not as timely as I should've been my experience with Uhaul gets An A+ plus

Eric P.
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Very helpful staff! Prompt service and we were on our way.

Matt B.
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It was fine

Ray H.
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Le client n'a pas laissé de commentaire.

Gary H.
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Le client n'a pas laissé de commentaire.

RICHARD C.
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Le client n'a pas laissé de commentaire.

Levanah S.
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Le client n'a pas laissé de commentaire.

Richard S.
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Le client n'a pas laissé de commentaire.

John R.
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They were great to work with! Highly recommended!

Gene R.
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The lady at the counter was very courteous and efficient. It would have been appreciated if she would have known more about the fuel capacity and consumption but I understand her reluctance. By the way the truck gets good mileage for its size, 26 foot with a ford triton V10. Power is adequate plus for a truck. Drive easy...

Dana F.
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Nothing, the ladies there did an outstanding job, extremely helpful and friendly, will come back and rent again

Keith S.
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Le client n'a pas laissé de commentaire.

Bruce J.
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Easy dropoff at the storage unit !

Jeff M.
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Le client n'a pas laissé de commentaire.

Gerry V.
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Le client n'a pas laissé de commentaire.

Wesley O.
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Le client n'a pas laissé de commentaire.

Sandi B.
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Le client n'a pas laissé de commentaire.

julie R.
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Lisa was so very helpful!! She went above and beyond and helped us get exactly what we needed especially since we needed a unit ASAP !!

George M.
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Le client n'a pas laissé de commentaire.

David B.
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Have a full tank of gas

Jeff M.
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Le client n'a pas laissé de commentaire.

Kris L.
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Le client n'a pas laissé de commentaire.

Mechealle W.
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Very nice people

Shandra H.
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Lisa is personable , professional and forthright. She surely made this a “neighborhood “ experience.

jillana M.
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Wonderful experience getting Uhaul.

Stuart B.
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Le client n'a pas laissé de commentaire.

James H.
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Super helpful!!

Keith E.
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We recieved the wrong truck, information as filling gas wasn't given, the tank was neat empty when we received the truck, and the inside was a mess. We filled the tank, because the lady told us to, and we didn't get a refund for it.

Dahan D.
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Customer service was outstanding at the location!

Matthew W.
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Le client n'a pas laissé de commentaire.

James H.
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Lisa was very helpful and friendly she even came in early to help us out highly recomend

TIM S.
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Quit doing business with drug dealers. What a total disappointing experience. Wife's Asthma kicked in due to the Stench of Pot in your vehicle. On the edge of Notifying the Authorities of distribution provided by U-haul. This is totally unacceptable.

Albert A.
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Le client n'a pas laissé de commentaire.

Paul H.
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The lady was very pleasant but everything else about our experience was a huge headache! Dirty trailer inside. Not having the right equipment. Not at the right location. No Dollie or pads to rent. System was down so no written paperwork at all. The list goes on. Do yourself a favor and rent a Penske or anything other than a uhaul. I feel bad for the business that rent them out for uhaul.

Lisa D.
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Truck wasn't there for pickup. Then when we got it, it smelled like cigarettes and the ashtray was full. Cab was not clean.

Kami P.
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Le client n'a pas laissé de commentaire.

mike H.
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Le client n'a pas laissé de commentaire.

Christina L.
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Le client n'a pas laissé de commentaire.

james L.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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